Lemon Law FAQs

Free Answers to Your Frequently Asked Lemon Law Questions in OH, MI & PA

What is Lemon Law?

The so-called “Lemon Law” is a State law which is defines when a manufacturer has breached its written warranty and what the victim is entitled to for such a breach of warranty. Additionally, there are various other warranty laws (or Lemon Laws) in each State and on the Federal level which can be used to recover money for consumers who do not meet the strict definitions contained in their State’s Lemon Law. In most states, the State Lemon Law provides for a Full Refund or a Replacement Vehicle (less a reasonable allowance for use) and Attorney’s Fees and Costs if the consumer prevails.  All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What is a “Lemon”?

According to Wikipedia, in the 1800s, people started using the word ‘lemon’ to describe people who were sour (or unfriendly). In American English the word was first recorded in 1909 in the slang sense of “worthless thing”. Over time, ‘lemon’ came to refer to anything that was defective or broken or which breaks constantly, particularly a car.  However, in an effort to further define such a broad term, the Lemon Law attempts to define certain situations which entitle consumers to their money back or a new vehicle. In a nutshell, any defect or nonconformity, or combination of defects, which is/are not repaired within a reasonable number of attempts or a reasonable amount of time, may entitle you to Lemon Law relief. Your vehicle does NOT have to be breaking down to be considered a lemon. In short, if you are aggravated enough to be reading this you may have a lemon.  All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What types of products are covered by the Lemon Law?

Almost any type of passenger vehicle is covered by the Lemon Law. This means that Cars, Trucks, Vans, Motorcycles and many other types of motor vehicles are usually covered under the Lemon Law. For Boats, ATVs, RVs and items that may not covered by the strict definitions of the State Lemon Law, other State and Federal Lemon Laws are available which do cover these products. All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What if I do not have a “motor vehicle”?

If your product came with a warranty and you are having problems getting defects repaired within a reasonable amount of time and/or a reasonable number of repair attempts, you may be covered under a Federal Warranty Law. This law is similar to the State Lemon Law in that it provides for cash award to the consumer, in addition to attorney’s fees and costs if you are successful.

Are leased vehicles covered?

Yes, under the Federal Lemon Law.  All State Lemon Laws differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

I’ve heard I have only a short period of time to bring a case under the Lemon Law. Is that true?

In a word – NO! There is a misconception (sometimes spread by uninformed individuals at your authorized dealer) that you must bring your case within a very short period of time because some State Lemon Laws requires that you first report the problem within a certain period subsequent to the delivery of the vehicle to you (sometimes known as the “Presumption Period” or “Repair Period”). However, this does NOT mean you have to bring your lawsuit within that time frame. However, the sooner you do so the better in most instances. And there are other Lemon Laws (both State and Federal) which can be used to obtain compensation for your problems which may give you even more time. All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What if I do not “Qualify”?

You may still be entitled to Lemon Law relief. There are various State and Federal laws which can be used to help you obtain relief for purchasing a defective product. (Also see “When does my vehicle Qualify?”).

When does my vehicle “Qualify”?

All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.   However, there is really no such thing as “Qualifying” for Lemon Law help. This is because there are other laws which can be used to help you receive compensation in the event that you do not have a case for technical reasons under the State Lemon Law. (Also see “What if I do not Qualify?”).

What if I start having problems after the Lemon Law repair period?

You may still be entitled to compensation. There are various State and Federal laws which can be used to help you obtain relief for purchasing a defective product. Kahn & Associates, L.L.C. currently represents a great number of individuals whose vehicles did not start having problems during the State Lemon Law repair period.

Should I take it in again?

The answer to that question depends on the facts and circumstances of each case. Therefore, at this point, the best thing to do is maintain the status quo until you have the chance to speak with a qualified attorney. In other words, do not allow the condition of the vehicle to change by having any repair work done to it. However, if your vehicle is dangerous and you continue to use it, you do so at your own risk. It is important to remember that if you decide to go forward many of the manufacturers will want to inspect your vehicle. You have a much better chance of obtaining the relief you seek if you can demonstrate a defect. If you cannot, you may still be entitled to compensation, but the chances of you getting what you want may be reduced somewhat.

What if they refuse to repair?

If the dealer refuses to repair your vehicle, you may also have a claim. The manufacturer has given a warranty, which in most circumstances, requires the dealer to do repair work. If the dealer and/or the manufacturer then refuse to do the repair work, you may have a claim under the Lemon Law, Federal Warranty Law and/or other laws.

What is a Breach of Warranty Case?

Basically, it is the same as a Lemon Law case, however, with two notable differences. First, the standards or requirements for breach of warranty are not as clearly defined. Second, the remedies for breach of warranty are also not as clearly defined. Therefore, you should consult a qualified attorney to discuss whether you may have a breach of warranty case.

What documents do I need to prove a Lemon Law or Breach of Warranty Case?

The most important documents that you should have are the repair orders that you are given after your vehicle has been in for repair. Each time you take your vehicle in for repair you should make sure that all the information contained on these documents is correct. For example, you should be sure that all the complaints are written up EXACTLY as you have stated them; that ALL of your complaints on that visit are included; that the “dates in” and the “dates out” are correct; that the mileage is correct; etc.

You should be able to get your repair history directly from the authorized dealer(s). If you cannot get them yourself, a qualified attorney may be able to issue a subpoena to the dealership to obtain all the documents on your vehicle. Also, if you keep a calendar of appointments which shows when you took the vehicle in to the dealer, this can be helpful in lieu of or in addition to the repair orders.

What can I get for a Lemon Law case?

The ultimate relief in a Lemon Law Case is your money back or a new car. This is known as a “buy back” or a “repurchase.”  Many State’s Lemon Laws provides for a Full Refund or a Replacement Vehicle (less a reasonable allowance for use) and mandatory Attorney’s Fees and Costs if the consumer prevails. When that occurs, the defective vehicle is returned to the manufacturer. This is usually done by returning it locally to one of their authorized dealers. All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

How will my attorney get paid?

Should we agree to represent you, your case will be handled on a contingency basis, whereby our office will not get paid unless you get paid. You will not have to come out-of-pocket to pay our fee! Furthermore, Kahn & Associates, L.L.C. may advance all usual and reasonable costs as a part of our representation on certain cases.

What are my chances?

Kahn & Associates, L.L.C. represents thousands of consumers every year with defective vehicles. As with most cases, over 97% of these cases settle to the satisfaction of both parties. Remember, the manufacturer would rather pay less now than risk paying a much larger amount to you, your attorney and their attorneys later.

Can I resolve this myself?

You probably should avoid aggravating yourself further and wasting time.

First, there is a reason that all 50 States have some form of a Lemon Law. Laws are passed to remedy problems which have become widespread. However, the mere fact that there is a Lemon Law does not mean that you will be treated differently if you represent yourself. It still costs a manufacturer less to drag it out with an unrepresented consumer and hope you will either go away or take little or nothing, than it would cost them to buy back everyone’s vehicle who made a complaint.

Second, if you fail, you will have wasted precious time if you then have to hire an attorney.

Third, the right law Firm does NOT charge YOU an hourly attorney’s fee! By being represented by the right law Firm you lend legitimacy to your case. If you select a law office that limits their practice to consumer law, the manufacturer will most likely already know your law Firm. If your law Firm has successfully handled multiple Lemon Law claims, the manufacturer will know that you have someone on your side who knows what they are doing. Furthermore, if the manufacturer knows that if you do not get what you want, you have the ability and the will to file a lawsuit, you will be treated with more respect. This is because it costs the manufacturer money just to defend a lawsuit (starting from the moment you file the Complaint) as they have to send it to a qualified local law Firm to defend it.

Can the Attorney General (or other Government Sounding organizations) help me?

Not very effectively, if at all. The Attorney General’s Office is an administrative agency, which is part of our State Government. The government cannot act as your private attorney in a civil matter. The most the Attorney General can do is write a letter to the company you are complaining about and ask for their help in resolving your complaint. They cannot file a lawsuit on your behalf. In our experience, the company will usually respond by saying they are doing everything they are obligated to do. Then, the Attorney General will write you a letter explaining that they have done everything they can and that you may want to seek the assistance of a private attorney. You will save yourself precious time by seeking the assistance of a private attorney right away.

You will know when you are dealing with a law Firm as the name(s) of one or more of the lawyers must appear in the title of the Firm. In most States, law Firms are not allowed to practice under a trade name (or other misleading name). Therefore, you can see that Kahn & Associates, L.L.C. is a law Firm of private attorneys, not a governmental agency.

What is Arbitration?

Some State Lemon Laws provide that manufacturers may set up arbitration programs. These programs receive consumers’ complaints and are supposed to attempt to resolve the legitimate ones prior to a lawsuit being filed with a Court of Law. If the manufacturer has properly set up such a program and it is certified by the State, then the consumer’s case may proceed through such a program before a Complaint is filed with a Court of Law. However, not all the manufacturers have such certified arbitration programs and many times the vehicle is ineligible for arbitration due to age or mileage, per the arbitration programs’ own rules. In those cases, the consumer may file a Complaint with a Court of Law without resorting to the arbitration procedure first.

Should I go through Arbitration before hiring an attorney?

There is no requirement that you go through arbitration prior to seeking the assistance of a lawyer. First of all, not all of the manufacturers have “State certified” arbitration programs. This means that arbitration is optional for those consumers who have vehicles manufactured by companies who do not.

Second, for those who have gone to arbitration prior to seeking an attorney, many have informed us that they were treated with great disrespect and made to feel inferior because they were unfamiliar with the law and the manufacturer knew much more about the process and the mechanics of the vehicle. Therefore, Kahn & Associates, L.L.C. assists most of our clients by going through this arbitration procedure with them. Also, Kahn & Associates, L.L.C. believes that having a law Firm’s letterhead on your file gives your case more credibility.

Whatever the arbitrator(s) decide, the consumer is not bound by the decision and can file a Complaint in a court of law requesting a jury trial. This is usually your best chance for a positive recovery and is usually done by a lawyer. This does not mean that your case will not settle prior to trial however. Most cases do settle prior to trial.

What if I bought my vehicle used?

First, if you still had any warranty left from the manufacturer when you purchased your vehicle (or your vehicle was “Certified” by the manufacturer or dealer), and you made at least one unsuccessful warranty claim before the warranty ended, you may be entitled to compensation for breach of warranty. If not, your case may raise a whole host of issues which are beyond the scope of this “Frequently Asked Questions” section. However, you may be entitled to compensation for violations of various laws which you may not even be aware of. The following is a list of some of the problems and/or issues which may be present in your vehicle. Your vehicle may be/have a:

1. Laundered lemon (or prior history of mechanical problems known to the seller);
2. Salvaged or wrecked;
3. Rolled back odometer;
4. Rental car, police car, taxi, etc.;
5. Stolen, stripped and rebuilt; and/or
6. Involved in a flood.

What you should do if you have purchased a used car with problems.

If you are having problems with a used car that are not covered by a manufacturer’s warranty or manufacturer’s extended warranty, one or more of the following procedures may prove to be useful in discovering whether there is something about your vehicle that you were not told:

1. Call 1-888-4-Car Fax;
2. Do a Title Search;
3. See a body shop mechanic to determine if your vehicle was wrecked;
4. Have your Insurance Company run your Vehicle Identification Number (VIN) on their computer (may be called a C.L.U.E. report) to see if an accident claim was ever made with another insurance company; and/or
5. Go to an authorized dealer and have them check the computer to see if it was wrecked or to let you know what the mileage was every time the vehicle was in for repair.

What if I was lied to, misled, or taken advantage of in connection with the purchase of my vehicle?

Again, your case may raise a whole host of issues which are beyond the scope of this “Frequently Asked Questions” section. However, there are many State and Federal laws to protect you which can be used to assist victims of fraudulent and deceptive sales practices.

Don’t Delay – Take Action Now For Free!

Get a Free, No Obligation, Confidential Consultation!

If you answered yes to ANY of these questions, call our FREE “60 Second Lemon Law Assessment”™ Hotline at 1-888-LEMONS-1 to speak with an experienced lemon law attorney who, once they obtain all the required information, will evaluate your case in 60 seconds or less or fill out our online “60 Second Lemon Law Assessment” review form and one of our experienced lemon law representatives will contact you.

No Recovery, No Fee – We Only Succeed When You Succeed!

Remember the advice is Free and if you hire us, your attorney will not get paid until you get paid!  At Kahn & Associates there is no cost or obligation for you to be informed of your rights!

P.S. Whether you retain our services or not, the information we will reveal will be worth its weight in gold.


They worked quickly and successfully on my lemon law case. Loved the vehicle, but it was flawed.
faye mantyla
faye mantyla
1708117062
Very attentive to your situation. Offered good working knowledge and very friendly, understanding and helpful. Thank you
Alfred Anders
Alfred Anders
1706894923
Very professional with everyone we worked with. Answered all of our questions and made sure we were represented with a... professional team. Highly recommendThank youread more
Thomas Bright
Thomas Bright
1706893409
I would recommend this law firm to anyone they were great they care about their clients needs.
Serese Bolden
Serese Bolden
1705328206
Very fast attention to case. Attorney was in constant communication. Always made aware of the status of my case. I would... highly recommend this firm.read more
Jeffrey Leach
Jeffrey Leach
1705014102
The progress was quick and easy. From doing the paperwork to receiving the check in the mail.Definitely glad we... called!Mike Maysread more
Cindy Mays
Cindy Mays
1704239675
They did a awesome job. They where always helpful and understanding. Each and every phone meeting, was on time. I was... skeptical at first, because I live in N.C. and they are out of O.H.. I will recommend them to everyone. Thank you Hanna, and everyone there. Have a Merry Christmas and a Happy New Yearread more
Timothy Hardee
Timothy Hardee
1703269893
Very good job I highly recommend this firm thanks for all your hard work
Ronald Jones
Ronald Jones
1703267623
Fast effective and very hard working..
Jordan Temple
Jordan Temple
1702602721
I highly recommend Kahn & Associates for anyone who has to deal with the lemon law for a car they have. They made it a fast... and simple process, and answered any questions I had. They saved me more money as the manufacture wanted to deduct mileage of the car from my refund. My attorney informed me that they cannot do that in my state.Overall I am very satisficed with the services Kahn & Associates provided.read more
Mitchell DeLambo
Mitchell DeLambo
1702224225
I am so grateful and thankful for the help that attorney Daniel Scharville and the paralegal Victoria did. They are an... amazing team I couldn’t be happier with the outcome. I bought a brand new 2023 Chevrolet Tahoe rst that started to make engine noise a few months into ownership. I took it to the dealership and they told me this was normal. Engine noise on a new expensive vehicle is not normal they had my truck for five weeks only to tell me this is normal. I tried speaking to the staff at the dealership and everyone blew me off. I was so disappointed because when they wanted me to buy the truck they were calling me everyday and when I needed customer service no one would help. So I called Kahn and associates and attorney Danial Scharville and Victoria handled it and got me results. Thank you so much for your time and effort it is greatly appreciated. If you need a lemon law attorney don’t hesitate to give them a call.read more
Rick Alvarez
Rick Alvarez
1701423104
Kahn and Associates completed my lemon law claim. Victoria, Jordan, and Dan were very helpful and quick to respond to all of... my concerns. If you are having problems with your new vehicle, document everything and keep taking it back to the dealership.read more
Tricky Ricky
Tricky Ricky
1701133891
We had problems with our Ford Expedition and your team helped us with advise and assistance for settlement with Ford Motor... company. Great job.read more
Niranjan Patel
Niranjan Patel
1700335549
Kahn & Associates, L.L.C. did exactly what they said they were going to do. The process took about a month and my check... arrived. They kept me informed along the way. - Mikeread more
Michael Ray Skibbe
Michael Ray Skibbe
1699981435
Great attorney's office 6 months from start to finish our lemon law 22 Ram 1500 classic tradesmen. Couldn't be happier!
William Albright
William Albright
1699635713
It was a pleasure to work with Don Scharville and Kahn & Associates, LLC. Very informative, easy to work with and most... importantly a quick resolution!read more
Marko Dzinovic
Marko Dzinovic
1699400036
Kahn & Associates worked quickly to settle my claim against Ford Motor Co. involving my 2018 Focus transmission. Although... there is no way Ford will do a buy-back, the good folks at Kahn & Associates cut me a break on their fees so that I may use the settlement to purchase an extended warranty to cover the Focus as long as I own it.Thanks Guys & Galsread more
Bill Graser
Bill Graser
1699311310
Would work with this firm again.
Chad Leopold
Chad Leopold
1698857863
I can't stress enough how happy I am with the services that I received from the entire staff. I had a '22 jeep gladiator... that left me stranded on the side of the road. I reached out to see what my options were. We proceeded with the lemon buyback. The process started in February and took until October to be finalized at no fault of this firm. Throughout the entire time, the service and communication was exceptional. If I ever had any questions, they were answered within a couple hours. Thank you for all your help!read more
Scott Vojtkofsky
Scott Vojtkofsky
1698768587
Khan and Associates did a terrific job on my lemon law case! My attorney; Dan Scharville and his teammates Victoria and... Jordan did a great job of keeping things on pace. I thought I was their only client! I really liked the check they sent me too!Thanks again!read more
Scott Frisky
Scott Frisky
1698347420
Awesome experience with Kahn & Associates, LLC
Benita Parker
Benita Parker
1697935145
Help me get a resolution would definitely recommend
Michael Findo
Michael Findo
1697904777
This turned out to be smooth process thanks to Kahn & Associates.
Matt Robison
Matt Robison
1697733432
We were involved in the 2020 Jeep Gladiator Lemon Law Suite. Kahn & Associates were amazing and made this process so easy... for us. We are very grateful for all of their help.read more
genia carter
genia carter
1697497003
Khan and Associates were very professional and accomdating with good end results. We highly recommend them.
David Martin
David Martin
1697130212
I bought a 2021 Ford Expedition, brand new, and custom built. From day 1 there were issues, more visits to the dealer than... I can count, and alway told" the issue could not be replicated " . I felt that I was not heard and that Noone took my concern seriously. I contacted Kahn and Associates after coming to my breaking point in July of 2023, by August I had my settlement agreement, which I countered, and in September they were able to receive the compensation and disburse funds. I would say that the more Information that you have, the faster the firm can work, and the entire staff was very quick to respond to my questions.Thanks again!read more
ashley Stewart
ashley Stewart
1696877902
They worked hard to get GM to paid for the problems I had with a 2021 chevy silverado. These lawyers work for you not the... car manufacturer and get results. It takes time like everything else. They never gave in and was able to get an award that satisfy me.read more
Dean Butte
Dean Butte
1696876259
I wantto say Kahn And Associates in Independence is the best. I contacted them for a lemon law case on my 2023 Mazda CX-50.... They really took the time to explain everything to me about my case I didn't think I had a case but Khan AND Associates won me my lemon law case. THEY are VERY professional I would recommend them to anyone and will use them again.I am so glad that I gave them an opportunity to handle and do business with this law firm.The whole staff Including Jourdan was a pleasure to meet. I WANT TO THANK YOU ALL FOR TAKING MY CASE AND I REALLY APPRECIATE THE WINNING outcome.read more
Olivia Twist
Olivia Twist
1696697929
When a letter from this office first came in the mail, I thought it was a scam .however this was far from the truth .It is... legit and I was able to qualify for a check . The attys explain everything from how it works,what they do and how long to expect a check .so give them a try and be patient while waiting for the check. It will come and in my case perfect timing as my dishwasher broke .Very proffesional friendly staff .Thank you for your support and excellent service .Sincerely Joie Hread more
Joie Hoeffel
Joie Hoeffel
1696125496
Excelente trato buen trabajo resolvieron mi problema obtuve mi compensación recomiendo 100% gracias
Wilmer Moreno
Wilmer Moreno
1696091590
We are so thankful we pursued lemon law with Kahn & Associates. The process was easy due to their guidance and expertise.... They were patient with us as we took longer than expected with paperwork and answered any questions we had. Thank you!!read more
kiera carr-garrity
kiera carr-garrity
1696014794
Very professional, quick to the problem and helped settle my case very professional and quickly. Would use this office again... if I ever needed to. Thank youread more
Melissa Goldberg
Melissa Goldberg
1696013989
Excellent service! Everyone was extremely helpful and patient throughout the entire process and consistent with... communication.read more
Lindsay B
Lindsay B
1694975871
They helped me get ford's attention regarding my warranty repair work on my 22 ford bronco and a nice settlement to boot... after it being at the dealership for 66 days. Definitely would go through them again.read more
Michelle Sumer
Michelle Sumer
1694967511
Attorneys and office both were attentive along with what I felt was a successful result. I would recommend.
michael sepe
michael sepe
1694890186
Great attention to detail and customer service!
steven sexton
steven sexton
1694715470
Great service with great results! Thank you so much!
Julie Gilreath Smith
Julie Gilreath Smith
1694603416
They did an awesome job and they was able to get my money back I was out several thousand dollars in repairs for my truck. I... was very thankful that got in touch with me to help me get my truck fixed also from Fordread more
Mel Cameron
Mel Cameron
1694361464
Bought a new 2022 Silverado and after 4 days I had engine problems. Dealer was able to repair the truck which took just over... 2 months. They replaced the whole engine. I did a quick Google search of lemon law lawyers in Ohio, to which I found Kahn and Associates. I explained my situation and they assured me I would have no issues receiving compensation. Everything was super simple, no payment to them and all business was held over the phone so I didn't have to take off work to meet/discuss my situation. I had a few questions during the whole process and they were quick and very helpful the entire time. At the end of the ordeal I did a cash and keep settlement, to which I was very surprised with the outcome. I would recommend Kahn and Associates to anyone with a nuisance vehicle just to weigh out options.read more
Cody Chinn
Cody Chinn
1694286918
I would use you and your firm anytime.Iwill also recommend you.Thank you and God bless y’all
Clayton Briggs
Clayton Briggs
1694025885
After searching online for 'lemon law attorneys' I'm glad I landed on Kahn and Associates! They were quick to reply to my... inquiry and provided an informative consultation right off the bat. Throughout the process the team was responsive to my emails/calls and always happy to answer questions. I appreciated how they set reasonable expectations. Despite their caution that my car wouldn't be repurchased by the manufacturer, that's what ultimately happened. I credit Bo, Victoria, and Jordan for the surprise positive ending. They were diligent, detail oriented and patient [with me]. You couldn't ask for a better advocate if you're dealing with a lemon!read more
Adam Brown
Adam Brown
1693082590
The lawyer assigned to my case was awesome! He fought to get me the most money I could get. Thank you
Brian Obrien
Brian Obrien
1692734205
Kahn & Associates, LLC found me after I had given up on my battle with Williams Buick GMC in Charlotte North, Carolina and... GMC corporate all together. I had purchased a brand new 2022, GMC AT4, 1500. The night that I drove my truck home, I noticed that the engine was making a very high-pitched, squealing noise. The very next day I called the salesman that sold me the truck, Dom Larricia. He told me that should not be happening and to please bring the truck back in the very next business day to have the engine looked at they supposedly had repaired it. Once back home out of the city, I noticed that the squealing sound came back once I reached 40 mph or over. I called Dom back and he asked me to bring the truck back in for service. Please keep in mind that the service dealership is over one hour from my home. Once I arrived at my second trip to Williams Buick GMC they placed me in a loaner truck and kept my truck for two weeks. After two weeks, I received a call stating that the truck had some parts replaced and I could come pick up my truck. I returned their vehicle with the same amount of gas that I received it at. They returned my truck to me on an empty tank with 10 miles left on the range. I drove my truck home and for one day there was no squealing sound, after that the sound came back. At this point, I could not afford the gas and the time off from work to continuously drive one hour from my home to not have the issue fixed. I did receive a call from Dom stating that he needed me to fill out the survey stating that I was pleased and happy with the service and condition of my vehicle from the sale. I read the survey and could not honestly answer the questions, considering the condition of the vehicle and the issues that I was having. I stated I wish to have a vehicle completely fixed and then I could leave an honest rating. Once Dom found out that I would not basically lie for him on the survey, he told me he would no longer be helping me and he would be sitting on the sidelines the rest of the time that I needed assistance from Williams Buick, GMC. With several calls to the management staff Zack, Strickland, I was basically left with no help and no hope. I kept the truck for several months in my garage and my wife and I were trying to decide what to do. One evening I received a letter from Kahn & Associates, LLC stating that they had talked with a marketing firm and found that I had purchased a truck and other customers that had the same model had issues that mirrored the same complaints that I had. Mr. Jeffries, who works with Kahn & Associates, LLC asked me to set up an appointment to discuss what he could do concerning the lemon law. I was hesitant at first, as I had never dealt with anything like this. The staff at Kahn & Associates, LLC went above and beyond to alleviate my worries and concerns. They took my statement and I was able to provide them with paperwork including repair receipts. Once all paperwork was completed, it was only a matter of days until Williams Buick GMC contacted me to schedule my repair. They immediately took the time and got the help they needed to repair my truck. I feel personally that if it was not for Kahn & Associates, LLC I would have never received any repairs or help. I would highly recommend Kahn & Associates, LLC for all of your lemon law needs. My truck is now repaired and running great. Kahn & Associates, LLC did not stop at repairs, they saw that I was financially compensated for the time that I wasted dealing with Williams Buick, GMC. I don’t know where I would be without Kahn & Associates, LLCread more
Matthew Cline
Matthew Cline
1692449580
Excellent customer service! I appreciate that this firm is able to help people to obtain fair treatment from a large... corporation. They have the knowledge and skills to obtain a proper result quickly.read more
Lisa Clark
Lisa Clark
1692446350
They were very good to work with, everything went great and they performed exactly as expected.
Raymond
Raymond
1692042831
I've been having lots of issues with one of the car manufacturers. Then I came across Kahn and Associates who helped me... with some of those issues as I felt like I was being taken advantage of again. We came up with a plan and helped me recover a bit of the money lost and feel back in control. Thank you!read more
Joey Raska
Joey Raska
1691895737
Great Law firm! Communication was awesome, anything I needed was explained very well, always friendly and caring!Highly... recommendread more
Tracy Porter
Tracy Porter
1691799396
So very helpful and attentive to every detail!! Everything was settled to our upmost satisfaction!!
Pam Boswell
Pam Boswell
1691182666
Great experience with this firm. I would highly recommend.
Gail Barefoot
Gail Barefoot
1690924403
Everything was great , great service and communication , only problem is GM , still waiting on check. GM evidently doesn’t... stand my there warranty , and service was very poor, will never own a other GM ‘S product , thank you for your service.read more
Jackie Ellis
Jackie Ellis
1690648052
Kahn and Associates were a pleasure to work with and did a wonderful job with our case!! Thanks again!
Benny Rutherford
Benny Rutherford
1690376870
Kahn and Associates was had quick responses and very helpful with our car issue. Thanks!
Lindsey Taylor
Lindsey Taylor
1689530559
Working with their office was simple, hassle free, and they didn’t pressure me either. They were helpful.
Stephen Cook
Stephen Cook
1689528117
Smooth and efficient process. I feel satisfied with my settlement.
Steve Holderness
Steve Holderness
1689173477
Everyone I spoke to worked with on my litigation was very pleasant. This firm was very respectful and the whole process was... painless and in a timely fashion with amazing results 🙌read more
Robert Coble
Robert Coble
1688467335
My wife and I have never had to use a lawyer for anything like this. I was having problems with our truck and received a... Kahn advertisement in the mail and decided to give it a try. Everyone I spoke with was very professional and once I got them the proper paperwork it was on. Everything happened the way they told us it was going to happen and will recommend them to anyone who needs their service.read more
wayne forbes
wayne forbes
1688414451
I'm so happy with the work Kahn & Associates for me and my family.Thanks again for all you've done.God blessJerry & Kelli
Jerry Drake Sr
Jerry Drake Sr
1688161456
Thank you for your help getting me a settlement on my Jeep for all the problems I had with it since I purchased it!... Definitely don’t feel defeated on this issue anymore!read more
Jamie Seward
Jamie Seward
1687384516
Should probably be a 4 1/2. Only reason not a 5 is the initial confusion. First thought I was getting an attorney in my home... state. Then the initial confusion was speaking to many different people at the start. But once I started dealing with Bo and Victoria, those 2 deserve the 5. I did get a check for my 2018 GMC with the notorious bad 8 speed transmission.They did a great job. If need be would use again. but hope I do not have to. Thanks for your hard work.read more
Jack Benyon
Jack Benyon
1687189172
I had tried for 3 years to get jeep to do something about the moisture in my tail light lens’. They kept saying it was... “acceptable” to have some moisture in them. Not to me it wasn’t. I got a letter in the mail from Kahn and associates and decided to give them a go at helping me. I’m so glad I did!! They took down all of my info and in a matter of a few months, I have a check that will now help me fix my jeep. I would recommend them to anyone having problems like mine, they are very professional and they will get your problems solved in a timely manner. I am so grateful for all your help Kahn and associates, without your help, I’d still be fighting to get results.👍👍Deb W in Ohio.read more
Deb “OhioTrumpGal58” Webster
Deb “OhioTrumpGal58” Webster
1686484216
Always answered all my questions, they were only a text or call away, explained step by step what to do and what will... happen. Thank You!!read more
jill cella
jill cella
1684862786
Amazing lawfirm. They helped me win my lemon law lawsuit. They respond quickly to your calls and emails. I will definitely... use them again if need be.read more
Misty M
Misty M
1684825380
I would definitely use this company again, they were so helpful on telling me what information they needed. I was skeptical... at first not sure if they were legit, but they were wonderful. Craig walked me thru the whole process and always called me right back or emailed me answers to all my concerns. I received a settlement check quickly and they negotiated a good deal for me.I would highly recommend this company!Thank you so much Craig!read more
Chris Laurenson
Chris Laurenson
1684678369
They did what they said they were going to do. They were communicative and helpful the whole process. They made it easy.
Michael Test
Michael Test
1683915920
I have owned many cars in my lifetime but this is the first time pursuing a Lemon Law claim against a manufacturer so I was... not sure what to expect? Kahn & Associates made the whole process simple and was able to get me a settlement that I believed was very fair in relation to my Lemon Law issue. I am totally pleased with their service and would't hesitate to use them again although I hope I never need to! Would recommend this firm to anyone who is experiencing issues with their vehicle that warrants a Lemon Law claim!read more
Tim Ross
Tim Ross
1683898762
They took the time to answer all of my questions concerning my rights before and after they helped me. Payment was prompt.
Paul Williams
Paul Williams
1683546815
they are great they were very clear with me and sincere. and did everything to protect my interests thank you very much
Lukem Olivery
Lukem Olivery
1683391275
Kahn and Associates handled my legitimate complaint and defect with my newly purchased vehicle, which had under 30,000 miles... and a balance of the manufacturer’s warranty with an extended warranty. There was a manufacturer’s defect which the dealer nor manufacturer research could fully resolve, and the law firm made the process easy and smooth with a successfully negotiated settlement. The process only took a couple months (particular manufacturer’s timeline), and I am very happy with their help. I recommend this law firm to anyone with legitimate warranty issues or manufacture defects, especially where the manufacturer acknowledges a defect yet tries to sidestep accountability.read more
Paul Jones
Paul Jones
1683311135
Mr Kahn was awesome he kept me informed every step of the way! I definitely recommend him and will use him again.
RonRon Henry
RonRon Henry
1682648366
Great lawfirm very outstanding & get the job handled....
renee little
renee little
1682550312
Our experience was great, and they did what they said they would. Very professional but also very caring.
Donna Borders
Donna Borders
1681548602
I highly recommend Kahn & Associates if you are in need for Lemon Law assistance. I will spare the details of the issues... with my new vehicle that I had purchased last year. Kahn & Associates fought for my rights and we ended up settling for a buyback of the vehicle. I received my full down payment back plus full pay off of my car loan. They were very responsive and helpful through the whole process. If you are ever stuck driving a Lemon call Kahn & Associates.read more
Zach Williams
Zach Williams
1680694402
Bo and Victoria have been extremely helpful, courteous, and prompt with their responses, and I highly recommend their... services.read more
corey garsh
corey garsh
1680636540
They were quick to take action in our case, they were very prompt with their services and responses if we had any questions... or concerns, Bo was very personable and friendly. We would recommend them 10/10 to anyone and would use them again if needed.read more
Nicole Beard
Nicole Beard
1680194909
They were great! They did what they said they were going to do! I'm pleased and I would definitely do business with them... again. I had a lemon law case with them and superb service I received. I gave them my documents and they did the rest, literally. 10/10 would recommend.read more
Shay Bae
Shay Bae
1679703066
I worked with Kahnan & Associates and they where very helpful in the process and explained what they where going to do if I... had to I would choose them againread more
Antonio Sutton
Antonio Sutton
1679416280
Awesome experience with Kahn and Associates. They were able to help me recover 4 months of payments to cover the time my... vehicle was inoperable.read more
Derrick McBride
Derrick McBride
1679071786
This firm did a great job in getting a settlement from Range Rover when they did not want to settle on anything!
Dalton Coleman
Dalton Coleman
1678819846
We were having problems with our truck and had been taking to a local dealership- finally it was determined the engine was... bad. We received a mailing from Kahn and my husband called. We were hesitant about the process, but took and chance and it paid off. The staff was friendly and knowledgeable about the process. They would also call with an update. Thank you!read more
Leigh Charles
Leigh Charles
1678365863
If I could give a 100 ⭐️ I would. I worked with Mr Bo. & Ms Victoria what a pleasure. Each time I had a... question the response was immediate what law firm does that they do. If you’re having issues with your vehicle and have been to the dealership several time with the same issues with no resolution in sight and your vehicle is still under warranty stop what you’re doing right now and give Kahn & Associates a CallSincerelyH. LeKisha Wootenread more
LeKisha W
LeKisha W
1678216302
They were very helpful with the class action lawsuit I was in. Also, THEY chose to give me a larger payout, even though it... came out of their profit. Very good firm.read more
Matthew Harrah
Matthew Harrah
1678143271
What a fabulous law firm to work with. I was very glad to have followed through with contacting them about my 2017 GMC... Denali. The issues surrounding the 8 speed transmission are very well documented as evidence of the countless number of blogs on the internet. Robert Jeffries Esq., and Victoria Eck made this entire claim against GM as painless as one could imagine. Both were an absolute pleasure to work with and I cannot say enough words of gratitude for their assistance. Job well done and I highly recommend them for any and all lemon law needs.read more
William Stripling
William Stripling
1678138327
I greatly appreciate everything you've did for me.Iwill give other people that is having problems with there vehicle yalls... name Thanksread more
Brenda Locklear
Brenda Locklear
1678119133
Without a doubt, I am thoroughly please with the service provided by Kahn and Associates, LLC. So often are car owner on the... receiving end of the bills for repairs that should be warranted. I am grateful that this firm stood in the gap in my time of need. Thank you again!read more
damiko faulkner
damiko faulkner
1677789651
Excellent service, and honest, hard-working staff.
Dan Mcgovern
Dan Mcgovern
1676670450
Amazing. Took my case with no hesitation, stayed in contact with me, and everything went so fast. I’m impressed and will... always recommend Kahn & Associates.read more
kendra strodes
kendra strodes
1676414278
Very professional, caring and fast service! Highly recommended!!!
Melanie Curtis
Melanie Curtis
1675879083
I will be recommending Kahn & Associates to all of my friends and family. Fast professional service and best of all they... helped me get $$.read more
Wayne Clements
Wayne Clements
1675515047
After hearing great things about this law firm, I had the pleasure of dealing with them firsthand. They promised they would... do all they could and they delivered. They were able to get a settlement from the manufacturer and I got to keep my truck. I had 3 major problems that the dealer fixed but it took months.. A++++++++read more
Gregory B. Bray
Gregory B. Bray
1669809370
They were very professional and worked with me from the very 1st day I called about my car. Even though I had issues with... getting my proper paperwork they stayed with me all the way!read more
Phyllis Kimball-Cozart
Phyllis Kimball-Cozart
1661693916
I cannot recommend them enough!! After dealing with several serious transmission/engine power/electrical defects with no... service center able to fix it, I decided I’d had enough. After hours of researching, I discovered Lemon Law.. I decided to reach out to several law firms. A couple contacted me back, but gave me little hope for a case because I was technically outside of certain specifications to file. It was a little discouraging, and I was ready to take the loss from this vehicle and move on.
HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well. So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious. Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!! I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES.. And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on.. The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!! Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!! I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail.. I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!
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K.B. Daniel
K.B. Daniel
1656755740
Very Satisfied with the outcome of my case handled by Kahn and Associates
Raymond M. Bishop
Raymond M. Bishop
1652745357
Easy to work with. Settled things quickly on my 2018 Silverado. l recommend them.
Tom Rentschler
Tom Rentschler
1652638599
They are very professional and did a amazing job concerning my Lemon Law Issue.
Daniel Miller
Daniel Miller
1647550372
I came into the with an open mind and felt I truly had nothing to lose. I never expected that everything would go in my... favor, and I am so grateful that I finally responded to the NUMEROUS lemon law letters that I had received regarding my 2017 Pacifica.

After taking it to the dealership, countless times (for the same issues) and being sent away like the issues were normal and nothing to worry about, it was SO nice to be heard and taken seriously by Craig at Kahn and Associates.

The process was painless, the gathered all of my information and then even more from the dealership and went to work. From start to finish, the process took roughly 4 months and the settlement money is in my account.

I was even able to trade in the vehicle with zero issues and the claim had no impact on my trade in value which was a huge concern of mine.

I already have, and will continue to refer my friends and family to Kahn and Associates.
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Kelsey Foltz
Kelsey Foltz
1647057952
every call and email was responded to almost immediately they did a great job on my case my check was sent to me and... received it in about a little bit over a week so that was great I would refer them to anybody if they have a problem with a vehicle for sureread more
Tammy Witherell
Tammy Witherell
1646681065
Thank you so much for my successful law suit. I am impressed how well you updated me and communicated the process. Thank you... Dan and Victoria.read more
Ellie Stiles
Ellie Stiles
1646027442
I had a great experience with Kahn & Associates. They helped me gain leverage to get my new car fixed and got a settlement... as well!read more
Michael Hardy
Michael Hardy
1638119133
I had the best experience with Kahn & associates they made a very stressful experience great between my new car being in the... shop numerous times and the dealership not doing anything just saying they couldn’t find the issue to my car problems I knew I would have to go over them I went to gm with my issues and they were also no help for my issues saying they couldn’t find the issues Kahn and associates got me a settlement for my issues fast and very easy hopefully I never need then again but I would definitely not hesitate to contact them and refer themread more
Krystal Northrop
Krystal Northrop
1634596443
They worked very hard my law suit and helped to get me a settlement on my car.
Janet G. Sims
Janet G. Sims
1632604302
They are very good at what they do and get positive results
Janet Webb
Janet Webb
1628114350
I recommend Kahn and associates to represent anyone having issues with their vehicles ( lemons). I'm satisfied with my... settlement and they always kept me updated by phone , text and email. Thanks for all you have done for me.read more
Tom Longeway
Tom Longeway
1617111533
I have a 2018 ram 2500, that I purchased new. The radio computer began acting up, shutting off and restarting at random. I... took the truck in four times over a short period, the dealership didn't want to replace it due to the said cost to be $6k, so they continued to do updates hoping it would fix the issue. I ended up contacting Chrysler, only then did the radio computer get fully replaced, which would make trip #5 to the dealership. Also in the meantime I contacted Kahn & Associates, due to the issue, and the length of time it took to get resolved, they fought in litigation and got me a settlement for myself. I am very pleased with the outcome, they handled everything, and they were very professional. The length of time from start to finish was a mere fraction of what it takes for a complete lemon lawsuit trial to go through the courts. I give Kahn & Associates a 5 out of 5.read more
BJ Wilson
BJ Wilson
1614345760
I would recommend you call them if you feel that you have been taken advantage of by a car company or car dealer., they will... make it right and get you what you deserve. They were wonderfulread more
Dwight Lee
Dwight Lee
1613387876
They were so helpful and did everything in a timely manner. Always there to answer questions. I highly recommend
Brigitte Williams Paugh
Brigitte Williams Paugh
1607634908
They were awesome! Listened and helped us with everything ! Didn’t take very long at all! Would advise anyone to use them
Sandy Willis
Sandy Willis
1604616093
Kahn and Associates were great with handling my issues with my GMC complaints. Victoria and Dan were very friendly and... efficient with my caseread more
Bob Thoman
Bob Thoman
1603128882
Great service, very professional and timely. They care about their clients and will do all they can to help them succeed.
Michelle Broome
Michelle Broome
1602105090
Dan Scharville helped me out with a problem I was having with my Ford F-150 he was very informative and explained everything... clearly, everyone I spoke with was knowledgeable and friendly thank you for everythingread more
Dave Wilson
Dave Wilson
1585327197
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