Lemon Law FAQs

Free Answers to Your Frequently Asked Lemon Law Questions in OH, MI & PA

What is Lemon Law?

The so-called “Lemon Law” is a State law which is defines when a manufacturer has breached its written warranty and what the victim is entitled to for such a breach of warranty. Additionally, there are various other warranty laws (or Lemon Laws) in each State and on the Federal level which can be used to recover money for consumers who do not meet the strict definitions contained in their State’s Lemon Law. In most states, the State Lemon Law provides for a Full Refund or a Replacement Vehicle (less a reasonable allowance for use) and Attorney’s Fees and Costs if the consumer prevails.  All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What is a “Lemon”?

According to Wikipedia, in the 1800s, people started using the word ‘lemon’ to describe people who were sour (or unfriendly). In American English the word was first recorded in 1909 in the slang sense of “worthless thing”. Over time, ‘lemon’ came to refer to anything that was defective or broken or which breaks constantly, particularly a car.  However, in an effort to further define such a broad term, the Lemon Law attempts to define certain situations which entitle consumers to their money back or a new vehicle. In a nutshell, any defect or nonconformity, or combination of defects, which is/are not repaired within a reasonable number of attempts or a reasonable amount of time, may entitle you to Lemon Law relief. Your vehicle does NOT have to be breaking down to be considered a lemon. In short, if you are aggravated enough to be reading this you may have a lemon.  All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What types of products are covered by the Lemon Law?

Almost any type of passenger vehicle is covered by the Lemon Law. This means that Cars, Trucks, Vans, Motorcycles and many other types of motor vehicles are usually covered under the Lemon Law. For Boats, ATVs, RVs and items that may not covered by the strict definitions of the State Lemon Law, other State and Federal Lemon Laws are available which do cover these products. All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What if I do not have a “motor vehicle”?

If your product came with a warranty and you are having problems getting defects repaired within a reasonable amount of time and/or a reasonable number of repair attempts, you may be covered under a Federal Warranty Law. This law is similar to the State Lemon Law in that it provides for cash award to the consumer, in addition to attorney’s fees and costs if you are successful.

Are leased vehicles covered?

Yes, under the Federal Lemon Law.  All State Lemon Laws differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

I’ve heard I have only a short period of time to bring a case under the Lemon Law. Is that true?

In a word – NO! There is a misconception (sometimes spread by uninformed individuals at your authorized dealer) that you must bring your case within a very short period of time because some State Lemon Laws requires that you first report the problem within a certain period subsequent to the delivery of the vehicle to you (sometimes known as the “Presumption Period” or “Repair Period”). However, this does NOT mean you have to bring your lawsuit within that time frame. However, the sooner you do so the better in most instances. And there are other Lemon Laws (both State and Federal) which can be used to obtain compensation for your problems which may give you even more time. All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What if I do not “Qualify”?

You may still be entitled to Lemon Law relief. There are various State and Federal laws which can be used to help you obtain relief for purchasing a defective product. (Also see “When does my vehicle Qualify?”).

When does my vehicle “Qualify”?

All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.   However, there is really no such thing as “Qualifying” for Lemon Law help. This is because there are other laws which can be used to help you receive compensation in the event that you do not have a case for technical reasons under the State Lemon Law. (Also see “What if I do not Qualify?”).

What if I start having problems after the Lemon Law repair period?

You may still be entitled to compensation. There are various State and Federal laws which can be used to help you obtain relief for purchasing a defective product. Kahn & Associates, L.L.C. currently represents a great number of individuals whose vehicles did not start having problems during the State Lemon Law repair period.

Should I take it in again?

The answer to that question depends on the facts and circumstances of each case. Therefore, at this point, the best thing to do is maintain the status quo until you have the chance to speak with a qualified attorney. In other words, do not allow the condition of the vehicle to change by having any repair work done to it. However, if your vehicle is dangerous and you continue to use it, you do so at your own risk. It is important to remember that if you decide to go forward many of the manufacturers will want to inspect your vehicle. You have a much better chance of obtaining the relief you seek if you can demonstrate a defect. If you cannot, you may still be entitled to compensation, but the chances of you getting what you want may be reduced somewhat.

What if they refuse to repair?

If the dealer refuses to repair your vehicle, you may also have a claim. The manufacturer has given a warranty, which in most circumstances, requires the dealer to do repair work. If the dealer and/or the manufacturer then refuse to do the repair work, you may have a claim under the Lemon Law, Federal Warranty Law and/or other laws.

What is a Breach of Warranty Case?

Basically, it is the same as a Lemon Law case, however, with two notable differences. First, the standards or requirements for breach of warranty are not as clearly defined. Second, the remedies for breach of warranty are also not as clearly defined. Therefore, you should consult a qualified attorney to discuss whether you may have a breach of warranty case.

What documents do I need to prove a Lemon Law or Breach of Warranty Case?

The most important documents that you should have are the repair orders that you are given after your vehicle has been in for repair. Each time you take your vehicle in for repair you should make sure that all the information contained on these documents is correct. For example, you should be sure that all the complaints are written up EXACTLY as you have stated them; that ALL of your complaints on that visit are included; that the “dates in” and the “dates out” are correct; that the mileage is correct; etc.

You should be able to get your repair history directly from the authorized dealer(s). If you cannot get them yourself, a qualified attorney may be able to issue a subpoena to the dealership to obtain all the documents on your vehicle. Also, if you keep a calendar of appointments which shows when you took the vehicle in to the dealer, this can be helpful in lieu of or in addition to the repair orders.

What can I get for a Lemon Law case?

The ultimate relief in a Lemon Law Case is your money back or a new car. This is known as a “buy back” or a “repurchase.”  Many State’s Lemon Laws provides for a Full Refund or a Replacement Vehicle (less a reasonable allowance for use) and mandatory Attorney’s Fees and Costs if the consumer prevails. When that occurs, the defective vehicle is returned to the manufacturer. This is usually done by returning it locally to one of their authorized dealers. All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

How will my attorney get paid?

Should we agree to represent you, your case will be handled on a contingency basis, whereby our office will not get paid unless you get paid. You will not have to come out-of-pocket to pay our fee! Furthermore, Kahn & Associates, L.L.C. may advance all usual and reasonable costs as a part of our representation on certain cases.

What are my chances?

Kahn & Associates, L.L.C. represents thousands of consumers every year with defective vehicles. As with most cases, over 97% of these cases settle to the satisfaction of both parties. Remember, the manufacturer would rather pay less now than risk paying a much larger amount to you, your attorney and their attorneys later.

Can I resolve this myself?

You probably should avoid aggravating yourself further and wasting time.

First, there is a reason that all 50 States have some form of a Lemon Law. Laws are passed to remedy problems which have become widespread. However, the mere fact that there is a Lemon Law does not mean that you will be treated differently if you represent yourself. It still costs a manufacturer less to drag it out with an unrepresented consumer and hope you will either go away or take little or nothing, than it would cost them to buy back everyone’s vehicle who made a complaint.

Second, if you fail, you will have wasted precious time if you then have to hire an attorney.

Third, the right law Firm does NOT charge YOU an hourly attorney’s fee! By being represented by the right law Firm you lend legitimacy to your case. If you select a law office that limits their practice to consumer law, the manufacturer will most likely already know your law Firm. If your law Firm has successfully handled multiple Lemon Law claims, the manufacturer will know that you have someone on your side who knows what they are doing. Furthermore, if the manufacturer knows that if you do not get what you want, you have the ability and the will to file a lawsuit, you will be treated with more respect. This is because it costs the manufacturer money just to defend a lawsuit (starting from the moment you file the Complaint) as they have to send it to a qualified local law Firm to defend it.

Can the Attorney General (or other Government Sounding organizations) help me?

Not very effectively, if at all. The Attorney General’s Office is an administrative agency, which is part of our State Government. The government cannot act as your private attorney in a civil matter. The most the Attorney General can do is write a letter to the company you are complaining about and ask for their help in resolving your complaint. They cannot file a lawsuit on your behalf. In our experience, the company will usually respond by saying they are doing everything they are obligated to do. Then, the Attorney General will write you a letter explaining that they have done everything they can and that you may want to seek the assistance of a private attorney. You will save yourself precious time by seeking the assistance of a private attorney right away.

You will know when you are dealing with a law Firm as the name(s) of one or more of the lawyers must appear in the title of the Firm. In most States, law Firms are not allowed to practice under a trade name (or other misleading name). Therefore, you can see that Kahn & Associates, L.L.C. is a law Firm of private attorneys, not a governmental agency.

What is Arbitration?

Some State Lemon Laws provide that manufacturers may set up arbitration programs. These programs receive consumers’ complaints and are supposed to attempt to resolve the legitimate ones prior to a lawsuit being filed with a Court of Law. If the manufacturer has properly set up such a program and it is certified by the State, then the consumer’s case may proceed through such a program before a Complaint is filed with a Court of Law. However, not all the manufacturers have such certified arbitration programs and many times the vehicle is ineligible for arbitration due to age or mileage, per the arbitration programs’ own rules. In those cases, the consumer may file a Complaint with a Court of Law without resorting to the arbitration procedure first.

Should I go through Arbitration before hiring an attorney?

There is no requirement that you go through arbitration prior to seeking the assistance of a lawyer. First of all, not all of the manufacturers have “State certified” arbitration programs. This means that arbitration is optional for those consumers who have vehicles manufactured by companies who do not.

Second, for those who have gone to arbitration prior to seeking an attorney, many have informed us that they were treated with great disrespect and made to feel inferior because they were unfamiliar with the law and the manufacturer knew much more about the process and the mechanics of the vehicle. Therefore, Kahn & Associates, L.L.C. assists most of our clients by going through this arbitration procedure with them. Also, Kahn & Associates, L.L.C. believes that having a law Firm’s letterhead on your file gives your case more credibility.

Whatever the arbitrator(s) decide, the consumer is not bound by the decision and can file a Complaint in a court of law requesting a jury trial. This is usually your best chance for a positive recovery and is usually done by a lawyer. This does not mean that your case will not settle prior to trial however. Most cases do settle prior to trial.

What if I bought my vehicle used?

First, if you still had any warranty left from the manufacturer when you purchased your vehicle (or your vehicle was “Certified” by the manufacturer or dealer), and you made at least one unsuccessful warranty claim before the warranty ended, you may be entitled to compensation for breach of warranty. If not, your case may raise a whole host of issues which are beyond the scope of this “Frequently Asked Questions” section. However, you may be entitled to compensation for violations of various laws which you may not even be aware of. The following is a list of some of the problems and/or issues which may be present in your vehicle. Your vehicle may be/have a:

1. Laundered lemon (or prior history of mechanical problems known to the seller);
2. Salvaged or wrecked;
3. Rolled back odometer;
4. Rental car, police car, taxi, etc.;
5. Stolen, stripped and rebuilt; and/or
6. Involved in a flood.

What you should do if you have purchased a used car with problems.

If you are having problems with a used car that are not covered by a manufacturer’s warranty or manufacturer’s extended warranty, one or more of the following procedures may prove to be useful in discovering whether there is something about your vehicle that you were not told:

1. Call 1-888-4-Car Fax;
2. Do a Title Search;
3. See a body shop mechanic to determine if your vehicle was wrecked;
4. Have your Insurance Company run your Vehicle Identification Number (VIN) on their computer (may be called a C.L.U.E. report) to see if an accident claim was ever made with another insurance company; and/or
5. Go to an authorized dealer and have them check the computer to see if it was wrecked or to let you know what the mileage was every time the vehicle was in for repair.

What if I was lied to, misled, or taken advantage of in connection with the purchase of my vehicle?

Again, your case may raise a whole host of issues which are beyond the scope of this “Frequently Asked Questions” section. However, there are many State and Federal laws to protect you which can be used to assist victims of fraudulent and deceptive sales practices.

Don’t Delay – Take Action Now For Free!

Get a Free, No Obligation, Confidential Consultation!

If you answered yes to ANY of these questions, call our FREE “60 Second Lemon Law Assessment”™ Hotline at 1-888-LEMONS-1 to speak with an experienced lemon law attorney who, once they obtain all the required information, will evaluate your case in 60 seconds or less or fill out our online “60 Second Lemon Law Assessment” review form and one of our experienced lemon law representatives will contact you.

No Recovery, No Fee – We Only Succeed When You Succeed!

Remember the advice is Free and if you hire us, your attorney will not get paid until you get paid!  At Kahn & Associates there is no cost or obligation for you to be informed of your rights!

P.S. Whether you retain our services or not, the information we will reveal will be worth its weight in gold.


As promised, they took care of everything, made sure I was well compensated, and still maintained my vehicle warranty!
Eric
Eric
19:54 20 Jan 23
What a great great experience I had with them assisting in the matter of my Camaro with GM. They were so so professional ,... informative, speedy, and so fast and efficient in solving this matter. I felt comfortable from day one till the end! Thank you so very much !!!read more
Laurie Stuart-Pilla
Laurie Stuart-Pilla
20:39 16 Jan 23
Fun working with everyone I came in contact with. Nice to have the concern resolved in a positive manner for all involved.
Barry hanchett
Barry hanchett
20:14 16 Jan 23
Kahn & Associates were very dedicated and knowledgeable helping me with my 2018 Ford F150 that was considered a lemon. The... two years I had my 65k truck, it spent 7 or more times in the Ford dealership shop. The technicians said the problem was fixed, but it kept reoccurring. I soon received a letter from Kahn & Associates declaring their desire to help my fight with the Ford lemon. Every step was made easy, from phone calls and email's between the office, to what information was needed from me. After everything was said and done I was well pleased with my settlement and the time frame in how fast everything worked out. Thanks again Kahn & Associates.read more
Drew Dawson
Drew Dawson
13:56 10 Jan 23
They are the best. Got my settlement done in a timely manner. Highly recommend 🙂
Jeremy King
Jeremy King
10:25 10 Jan 23
Great people to deal with!
Demo Channel
Demo Channel
10:24 10 Jan 23
Good people to work with.
Robert Wright
Robert Wright
22:41 09 Jan 23
A great firm to work with. They will take care of everything you need when it comes to a case regarding issues with your... car. They work extremely hard to deliver the best and ended up exceeding my expectations. 10/10 would recommend them to anyone. Thanks again for all your assistance Kahn&Associates and Bo as well!read more
Catalin Dragomirescu
Catalin Dragomirescu
17:04 09 Jan 23
J.Daniel Scharville,LLC is an excellent attorney. He settled our case quickly and to our satisfaction. Would highly... recommend him and anyone working in his offices. Top notch people!read more
Vicky Mcconnachie
Vicky Mcconnachie
17:01 09 Jan 23
Took a while, but patience is key. If you’ve got a lemon Kahn & Associates, LLC will work FOR you to get you what you... rightfully deserve. I’d personally recommend the firm.read more
Christopher Copeland
Christopher Copeland
21:47 08 Jan 23
Kahn & Associates did a fantastic job with our Lemon Law Dispute. They handled everything and kept me in the loop. Highly... recommended consumer advocates! Thank you!read more
wbrutonjr
wbrutonjr
22:00 16 Dec 22
READ THIS: K & A sent a few informational flyers about a class action lawsuit regarding my GMC truck. I disregarded even... though I had a transmission repair since I had NO out of pocket expenses as the repairs were barely under warranty. They said, lets just see what we can do and I thought OK, maybe I get a $100 for 2 minutes of work. I got a call a week or so later informing me my settlement had been approved and I would be getting a check for $3,000! Again, I had no out of pocket expenses. Plus, the courtesy and professionalism are off the charts. I was sure it was too good to be true until my check arrived in the mail. These people are fantastic!read more
Jeff Keifer
Jeff Keifer
13:01 16 Dec 22
Very effective and masterful law firm I am very impressed with their service
Reginald Lindsay
Reginald Lindsay
14:33 13 Dec 22
Twice now Kahn & Associates has helped me get the attention of General Motors for problems with two different vehicles. The... staff was courteous and the results were awesome.read more
Laurie Hoopes
Laurie Hoopes
20:35 12 Dec 22
Called them on a whim. They got Fords attention. I had tried for three years. Call these people.
David Harris
David Harris
21:19 01 Dec 22
After hearing great things about this law firm, I had the pleasure of dealing with them firsthand. They promised they would... do all they could and they delivered. They were able to get a settlement from the manufacturer and I got to keep my truck. I had 3 major problems that the dealer fixed but it took months.. A++++++++read more
Billie Bray
Billie Bray
12:29 30 Nov 22
After hearing great things about this law firm, I had the pleasure of dealing with them firsthand. They promised they would... do all they could and they delivered. They were able to get a settlement from the manufacturer and I got to keep my truck. I had 3 major problems that the dealer fixed but it took months.. A++++++++read more
Gregory B. Bray
Gregory B. Bray
11:56 30 Nov 22
This firm was great to work with, kept us updated at all times. Settled our case very quickly and professionally. We would... recommend them to anyone having legal issues with their vehicle.read more
Patti Wells
Patti Wells
14:12 25 Nov 22
You are always skeptical until everything works out and it did! Contacted Kahn & Associates because I was having continuous... issues with my leased 2021 Buick Encore and GM did not know how to fix and did not want to work with me or take back the car. First contacted Kahn & Associates back in July 2022 and just got my check from GM, November 2022, so a little over 3 months and all was done. Now Im not saying GM made it easy as we had to give them information and documents over and over and then they would delay answering but in the end with Kahn & Associates helping me it all worked out. Thanks so much and if anything like this would happen again you will be the first I will call.read more
rick jacobs
rick jacobs
21:23 08 Nov 22
Bo and his team were dedicated to helping me win my lemon law case. They provided useful information throughout the process... and directed me when it came time to make decisions once offers were made to remedy my situation. I am glad I went with Kahn & Associates.read more
Chelsea Cardillo
Chelsea Cardillo
14:46 01 Nov 22
Very helpful and friendly.
Craig Stallman
Craig Stallman
16:06 21 Oct 22
I had a problem with my car that GM did not have a recall on. Kahn and Associates filed a claim for me and I was refunded... the cost to have the problem fixed and inconvenience it caused me.I would definitely recommend this company to my friends and family as I found the staff very friendly and helpful to my concerns.LaVohn Hunterread more
David Hunter
David Hunter
17:15 20 Oct 22
Kahn and associates was very helpful. My 2019 Malibu had many many problems which it shouldn't. I bought it brand new. It... already had the transmission replaced. Plus many other defects on this car.They made this process very easy. Thank you for all you did for me.. I will definitely refer you to family and friends that need help.read more
Denise Giordano
Denise Giordano
01:33 18 Oct 22
This company was so helpful. We had a 2019 Silverado that was a lemon. GM would not take the vehicle back (it was a lease).... The dealer kept saying everything was alright. We didn't trust it. It was almost brand new with less than 15,000 miles so we found a dealer and traded it in and got another car. Kahn and Associates was able to get part of our money back without hassle and are very nice people. I would recommend giving this company a try for your settlements!read more
Jennifer Neal
Jennifer Neal
17:10 17 Oct 22
Kahn & associates out of Independence Ohio got me a quick settlement for my lemon vehicle. Everyone I talked to were very... courteous an answered all my questions.read more
Charles Horne
Charles Horne
19:51 10 Oct 22
Awesome team!! I will definitely recommend this organization to all my friends and family.... Professional...Precise...Perfectionist.read more
Demeak Williams
Demeak Williams
20:10 04 Oct 22
When I spoke and asked, it seemed as if no one heard me. Now that Kahn & Associates have ears without the aid of hearing... aids and have great eyes, I now have the dealership and very large corporation attention. Dam it they HEAR ME NOW!!!!!read more
George Hammett
George Hammett
16:33 21 Sep 22
Kahn and associates is the real deal. They got me out of a $55.000 dollar Lemon with the most pleasant experience. Don’t try... this yourself use them. They were always keeping me in the loop and the utmost professional team. caring and always there if you had a question.read more
DROZ 750
DROZ 750
17:26 14 Sep 22
They were very professional and worked with me from the very 1st day I called about my car. Even though I had issues with... getting my proper paperwork they stayed with me all the way!read more
Phyllis Kimball-Cozart
Phyllis Kimball-Cozart
13:38 28 Aug 22
Upon reaching out to Kahn &Associates, I found from the beginning that they listened to my concerns, walked us through this... process and in a timely manner helped us get the resolution we needed! Great job! If you feel you have been given a bad deal, call themread more
Phyllis Cozart
Phyllis Cozart
17:54 23 Aug 22
Great group to work with. They explained everything and did all the work for a quicker than expected settlement. Highly... recommended!read more
Joey White
Joey White
17:01 11 Aug 22
Thanks for helping me out. Everything seemed to be fine.
Dan Donovan
Dan Donovan
19:55 08 Aug 22
Amazing Law Firm to do business with, service was excellent and they settled suite extremely quick. I highly recommend their... service.read more
Barbara Gooding
Barbara Gooding
15:02 07 Aug 22
Thought when I first took part in a class action on my car, it would be all promise-no deliver. WOW! Incredible... communication and CS every step. Very professional, smooth and quick. The settlement came today. It is Legit. And quite fair. I HIGHLY recommend.read more
LJ
LJ
18:27 05 Aug 22
These guys made me feel like I was a priority the entire time. They streamlined and simplified t things so that I could... understand what was going on at every step. Would definitely recommend these guys if your having issues with a possible lemon vehicle. Top-notch service from start to finish!!read more
Jarrod Burns
Jarrod Burns
08:55 03 Aug 22
This is the second case Kahn & Associates LLC has handled for me and each time the cases were handled with positive results.... They were in touch with me every step of the way to let me know where everything was going. In the end I received a generous compensation for my Lemon Law incident. I recommend anyone that has a Lemon Law situation to give Kahn & Associates the opportunity to handle their complaint. I am sure you won't regret it.Thank you Kahn & Associates for your help and great results once again.William Flaughread more
bill flaugh
bill flaugh
16:10 29 Jul 22
I would highly recommend this firm. They kept me abreast of status often and each associate that I worked with were both... personable and professional.read more
Martha Hooks
Martha Hooks
16:57 17 Jul 22
Our dealings with Kahn & Associates, LLC was seamless, they made it so easy for us and still can't believe we settled our... claim with just a few emails. We had a check for our claim within weeks of settling. I would recommend this firm to anyone experiencing something that just isn't ethically right. They will stand by you and fight every step of the way!! Thank you Kahn & Associates, LLC.read more
christina klesta
christina klesta
16:27 17 Jul 22
great doing business with Kahn and associates got me money from ford when had to put new motor in and was without it for 33... daysread more
Keith Long
Keith Long
15:42 07 Jul 22
I cannot recommend them enough!! After dealing with several serious transmission/engine power/electrical defects with no... service center able to fix it, I decided I’d had enough. After hours of researching, I discovered Lemon Law.. I decided to reach out to several law firms. A couple contacted me back, but gave me little hope for a case because I was technically outside of certain specifications to file. It was a little discouraging, and I was ready to take the loss from this vehicle and move on.
HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well. So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious. Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!! I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES.. And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on.. The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!! Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!! I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail.. I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!
read more
K.B. Daniel
K.B. Daniel
09:55 02 Jul 22
I cannot recommend them enough!! After dealing with several serious transmission/engine power/electrical defects with no... service center able to fix it, I decided I’d had enough.After hours of researching, I discovered Lemon Law.. I decided to reach out to several law firms. A couple contacted me back, but gave me little hope for a case because I was technically outside of certain specifications to file. It was a little discouraging, and I was ready to take the loss from this vehicle and move on.HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well.So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious.Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!!I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES..And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on..The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!!Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!!I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail..I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!read more
Kaitlin Daniel
Kaitlin Daniel
09:54 02 Jul 22
Wonderful and swift! They work hard to keep you in the loop.
Michelle Guerin
Michelle Guerin
21:49 16 Jun 22
Was a problem with my Buick Envision entertainment system (radio).Had it to Dealer several times. Dealer just pretty much... ignored my problem. I would go back to the dealer after several weeks of waiting for a loner car to fine a different wright up person that didn’t know anything about the appointment, I made with the previous wright up person. This happened 3 times.When they did finally take another look at my problem, they did the same thing they did the first time that didn’t work then also.I started out not thinking this was no big problem, but after the run round the dealer was giving me I became very frustrated actually more like PoEd, and considered the Lemon Law.Then I contacted Kahn & Associate who assured me that no case was to small. Took my case to GM and was able to get a dollars and cents settlement with GM that I used to trade off that new vehicle that was never fixed and purchased one that is.I highly recommend this Firm they took the lead and settled my disbute with little to no effort by me.Would hire them in a instant.Thank you Kahn & Associates for your help iWhen they did afterread more
Leedar 62
Leedar 62
15:03 07 Jun 22
Thank you all for such professional and great assistance with my case.
Lizzetta Mosley
Lizzetta Mosley
17:42 05 Jun 22
My mom and I was very pleased with this firm. From the time we inquired until the end everyone was very professional. They... were understanding, they set expectations and reach them. We would be happy to refer anyone to this firm.read more
LaKrisha Ivory
LaKrisha Ivory
00:18 17 May 22
I was very satisfied with the outcome and timeliness of my case against General Motors
Raymond M. Bishop
Raymond M. Bishop
23:57 16 May 22
Very Satisfied with the outcome of my case handled by Kahn and Associates
Raymond M. Bishop
Raymond M. Bishop
23:55 16 May 22
Jordan Wolf and his team are awesome. They worked fast, communicated well and got me a very fair settlement check from GM.
Joel Kulish
Joel Kulish
19:02 16 May 22
Easy to work with. Settled things quickly on my 2018 Silverado. l recommend them.
Tom Rentschler
Tom Rentschler
18:16 15 May 22
I am very appreciative of the service that this law firm has given me they did the job Swift and accurate thank you all
Andre Manning
Andre Manning
16:18 15 May 22
Highly recommend! Best customer service, quick resolutions, & they definitely have their client's best interest at heart.... They were eager to assist in anyway possible regarding my case. Please share with friends, colleagues, & loved ones. They won't be disappointed.read more
Chereka Cherry
Chereka Cherry
21:45 04 May 22
Bo knows the Lemon Law! After numerous complaints with my Ford Focus, Kahn & Associates took charge of my situation which... resulted in a very fair settlement with Ford. I also appreciated very fast return phone calls from him and his staff. I highly recommend Kahn & Associates if you feel you have a lemon.read more
Raymond Denczak
Raymond Denczak
23:33 27 Apr 22
What a awesome job this team done second time I have use them , exceeding all expectations in a fast and efficient time... frame Great job .read more
michael roberts jr
michael roberts jr
16:58 21 Apr 22
Kahn & Associates are top notch attorneys, The staff is very professional, receptive and informative. Attorney Dan... Scharville did a fabulous job with my lemon law case settlement. Would definately recommend this law firm,God Bless,read more
James m Dominick
James m Dominick
06:25 20 Apr 22
I wasn't sure if I really wanted to go through the trouble of a legal claim on my truck and even had 2nd thoughts after... calling Kahn...but with basically no work from me, their expertise and experience got me a nice win in a very short amount of time!!!! I would highly recommend!!! This is an update....2 weeks later. Just to top it off, they just sent me a check (that was addressed to them!) on top of my settlement, for filing fees from the court, that they gave back....who does that???read more
Brian Wallace
Brian Wallace
04:52 20 Apr 22
I loved working with Kahn & Associates. Everyone was so nice.
TKD
TKD
10:11 18 Apr 22
Making the call to Kahn & Associates was a divine appointment! I picked the perfect firm to handle my vehicle through the... lemon law I couldn’t be more happier with how they handled everything I didn’t have to do a thing and I received a reimbursement for my investment thank you con of associates I’m very pleased.read more
Donna Mikusevich
Donna Mikusevich
00:50 12 Apr 22
When I got your letter I was skeptical but you came through with my 5000 dollar settlement. It was easy and all I had to do... was provide a few documents. My money came faster than expected. Thank you.read more
John Brumfield
John Brumfield
22:35 11 Apr 22
These guys are awesome they helped me win some money on my 2017 Duramax 3500 settlement
Gale Brewer
Gale Brewer
17:42 11 Apr 22
Great Firm , They where there when I needed them
David Carlton
David Carlton
14:52 07 Apr 22
Working with Kahn & Associates, LLC was very easy. They were very friendly ,professional and managed to get me a higher... settlement than I expected. Definitely a great firm to work with. thanks to a great team Larry Raseread more
Larry d Rase
Larry d Rase
14:41 05 Apr 22
Super great to work with! Everyone there made the entire process easy and they were always there to answer any questions. I... would definitely recommend them!read more
Dakota Maxwell
Dakota Maxwell
22:49 29 Mar 22
Very professional and respond immediately to any questions. Would strongly recommend!
Shane Bauhof
Shane Bauhof
23:42 28 Mar 22
Honest, quick and the outcome I was hoping for!
Matt Pollock
Matt Pollock
00:00 28 Mar 22
I really appreciate the job Kahn and associates did on my case against GMC. It was quick and effortless on my part. Thank... you so much Kahn and associates.read more
Leroy Shull
Leroy Shull
01:04 22 Mar 22
Very professional lawyers. I’m so pleased with there service they got myself a fair settlement in a timely manner so I could... get rid of my pos Chevy truckread more
Jason Robertson
Jason Robertson
09:17 18 Mar 22
They are very professional and did a amazing job concerning my Lemon Law Issue.
Daniel Miller
Daniel Miller
20:52 17 Mar 22
I came into the with an open mind and felt I truly had nothing to lose. I never expected that everything would go in my... favor, and I am so grateful that I finally responded to the NUMEROUS lemon law letters that I had received regarding my 2017 Pacifica.

After taking it to the dealership, countless times (for the same issues) and being sent away like the issues were normal and nothing to worry about, it was SO nice to be heard and taken seriously by Craig at Kahn and Associates.

The process was painless, the gathered all of my information and then even more from the dealership and went to work. From start to finish, the process took roughly 4 months and the settlement money is in my account.

I was even able to trade in the vehicle with zero issues and the claim had no impact on my trade in value which was a huge concern of mine.

I already have, and will continue to refer my friends and family to Kahn and Associates.
read more
Kelsey Foltz
Kelsey Foltz
04:05 12 Mar 22
I came into the with an open mind and felt I truly had nothing to lose. I never expected that everything would go in my... favor, and I am so grateful that I finally responded to the NUMEROUS lemon law letters that I had received regarding my 2017 Pacifica.After taking it to the dealership, countless times (for the same issues) and being sent away like the issues were normal and nothing to worry about, it was SO nice to be heard and taken seriously by Craig at Kahn and Associates.The process was painless, the gathered all of my information and then even more from the dealership and went to work. From start to finish, the process took roughly 4 months and the settlement money is in my account.I was even able to trade in the vehicle with zero issues and the claim had no impact on my trade in value which was a huge concern of mine.I already have, and will continue to refer my friends and family to Kahn and Associates.read more
Kelsey Shoupe
Kelsey Shoupe
04:02 12 Mar 22
I have always been skeptical of those Lemon Law lawyer mailer, but when I received one from Kahn & Associates describing a... problem I was having with my 2017 vehicle, I decided to make the call.After talking about my car and experience, they felt that I had a case. Bo asked me how much of a settlement I wanted. Having not done this before, I asked what he thought. He gave me a number that he would fight for. A few weeks later, I received an email saying that my settlement was nearly double that amount!The team was in constant contact after the case to let me know I would receive my funds. I've learned my lesson to always open that letter because you never know what might come of it. Thanks Kahn & Associates!read more
Zach Hazlett
Zach Hazlett
01:19 08 Mar 22
every call and email was responded to almost immediately they did a great job on my case my check was sent to me and... received it in about a little bit over a week so that was great I would refer them to anybody if they have a problem with a vehicle for sureread more
Tammy Witherell
Tammy Witherell
19:24 07 Mar 22
Love these attorneys. Right from the beginning they were always kind and helpful. They made it all happen. I had a brand new... Buick Enclave that seems it always was in the garage for weird things including a major problem. Thank you Kahn and Associate’s you ARE the bestread more
Robin Hewitt
Robin Hewitt
21:05 05 Mar 22
Very Happy, I recommend, Very well handled.
Randy Deaver
Randy Deaver
21:56 04 Mar 22
Professional didn't take long responded to emails quickly and basically won my case. overall they did a really good job
T W
T W
22:39 02 Mar 22
Very good at what they do. Everything we talked about, they got it done, and in a timely fashion.
David Jones
David Jones
04:10 01 Mar 22
Thank you so much for my successful law suit. I am impressed how well you updated me and communicated the process. Thank you... Dan and Victoria.read more
Ellie Stiles
Ellie Stiles
05:50 28 Feb 22
I HIGHLY RECOMMEND THESE LEMON LAW ATTORNYS. GOOD RESULTS!
Timothy Mather
Timothy Mather
01:58 28 Feb 22
Amazing law firm to do business with. Everyone I worked with from Kahn & Associates were kind, professional, timely and... answered all my questions efficiently. They handled everything from start to finish and didn’t require much from me. I highly recommend their services.read more
Matthew Bershok
Matthew Bershok
13:21 17 Feb 22
I absolutely think they did the best for me. The staff is wonderful and were easy to deal with. Thank you for helping me... with my problem.read more
Matthew Stopczynski
Matthew Stopczynski
23:42 16 Feb 22
I would highly recommend Kahn & Associates to anyone seeking legal representation for lemon cars. They provide service that... is fair, honest and will keep your best interest. I would not hesitate to seek representation from Then again.read more
Ashley Hammons
Ashley Hammons
13:58 13 Feb 22
To simply say thank you is an understatement! From beginning to the end, the team was beyond helpful and professional!!!! 5... stars are truly not enough!! I cannot thank Kahn & Associates enough for advocating on my behalf!!!read more
Danielle Murray
Danielle Murray
18:00 12 Feb 22
This was a great time with them representing me .I talked to other firms but they weren't able to help me but Khan and... Associates did.I received close to 4 times the amount I thought I would get.Once again they are Definitely the people you want representing you in your case when facing issues with your vehicle that was caused by Dealerships that sold you an unsafe vehicle.Im just glad that they were there when I needed them.Just talk to them before you make your decision on which Firm you want representing you.You will be glad you didread more
George Willoughby
George Willoughby
21:44 10 Feb 22
My experience with Kahn & associates was a great experience I never wondered how my case was going they kept me informed... with emails and phone calls throughout the whole process of my case . I feel that this firm went above and beyond to achieve success so thank you Kahn & Associates I would definitely call on them again.read more
Ed Sizemore
Ed Sizemore
12:49 10 Feb 22
Kahn & Associated, help use with a lemon law issue on our vehicle. Did a fast, efficient, job.We are very happy with the... results, in a very timely manner.There are very informative, fast too respone too my questions.read more
Lisa Walters
Lisa Walters
19:51 05 Feb 22
Service was excellent and he settled the suit extremely quickly. I would give him 10 Stars if I could
Dean Caley
Dean Caley
15:57 02 Feb 22
Had a junk new truck and had multiple issues. Kahn and associates worked and got me more money than I was expecting. Pretty... easy process and I would highly recommend them to anyoneread more
Ryan Hohn
Ryan Hohn
16:40 01 Feb 22
Did what they said. Responded quick to any questions
Todd Arthur
Todd Arthur
17:03 28 Jan 22
When I first Hurd of this great guys throw a friend of mines i gave them a call explain the situation and right away not... later Right away they started working on my case and got to the point that I got a check in a few months so yes I recommend this guy's to any body so if you are driven a lemon that was sold to you call this guy's they will get what you deserve..thanks guysread more
Raphy Vargas
Raphy Vargas
15:43 08 Jan 22
I was very reluctant to even speak with anyone about the numerous problems I was having with my vehicle. Then I was told to... contact Kahn and Associates and at least see how they felt about the problems I was experiencing. They never made any promises that they could t back up. I was very pleased with the fact that everyone involved in my case kept me apprised of what was happening. I highly recommend that anyone experiencing problems with their vehicle like I did contact Kahn and Associates.read more
David Van Buren
David Van Buren
19:12 05 Jan 22
They were very fast very fast to serve, very curtious, and I would highly recamand them to anybody that needs help. I'm... very happy with them. Thank Youread more
Andrew Kason
Andrew Kason
19:54 27 Dec 21
Courteous to my questions in discovering their legitimacy. Very responsive and informative to my needs and keeping me up to... date as to the process.read more
Todd Hayes
Todd Hayes
16:11 26 Dec 21
Kahn and Associates were wonderful to work with. They were always available to answer questions and guide me as I went... through a lemon law case. They secured a settlement for me that was more than I expected and gave guidance on how to proceed with getting rid of my vehicle. Great firm and extremely professional.read more
Trish Barnes
Trish Barnes
20:18 25 Dec 21
I had a great experience with this company! They were SUPER responsive and took my case seriously. I appreciate the time... they invested and got a settlement for me. It's a relief knowing my case was resolved with very little effort on my part. I HIGHLY recommend using Kahn & Associates for any Lemon Law case.read more
Sara Grim
Sara Grim
15:34 22 Dec 21
Everyone was very helpful and walked me the process of "the lemon law". I would highly recommend this law office.
Lisa Rivera
Lisa Rivera
20:54 13 Dec 21
I am happy that we solve this problem.
Clinton Hughley
Clinton Hughley
20:24 08 Dec 21
I had a great experience with Kahn & Associates. They helped me gain leverage to get my new car fixed and got a settlement... as well!read more
Michael Hardy
Michael Hardy
17:05 28 Nov 21
I had the best experience with Kahn & associates they made a very stressful experience great between my new car being in the... shop numerous times and the dealership not doing anything just saying they couldn’t find the issue to my car problems I knew I would have to go over them I went to gm with my issues and they were also no help for my issues saying they couldn’t find the issues Kahn and associates got me a settlement for my issues fast and very easy hopefully I never need then again but I would definitely not hesitate to contact them and refer themread more
Krystal Northrop
Krystal Northrop
22:34 18 Oct 21
They worked very hard my law suit and helped to get me a settlement on my car.
Janet G. Sims
Janet G. Sims
21:11 25 Sep 21
I have been fighting for years to get ssi and finally mr Jeffries won my case thankyou to all that have worked on my case... and the awesome firm YALL have been so supportive. And mr Jeffries you are the greatest thank you so much for your compassion and blessings to help me through this rough time thank you Kahn & Associates 💗💖read more
Taj Lawson
Taj Lawson
02:31 24 Sep 21
They are very good at what they do and get positive results
Janet Webb
Janet Webb
21:59 04 Aug 21
Honest, professional and kind hearted. They took care of everything and told us to concentrate on my husband disability.
Tabatha Roberts Frasure
Tabatha Roberts Frasure
18:20 21 Apr 21
I recommend Kahn and associates to represent anyone having issues with their vehicles ( lemons). I'm satisfied with my... settlement and they always kept me updated by phone , text and email. Thanks for all you have done for me.read more
Tom Longeway
Tom Longeway
13:38 30 Mar 21
I have a 2018 ram 2500, that I purchased new. The radio computer began acting up, shutting off and restarting at random. I... took the truck in four times over a short period, the dealership didn't want to replace it due to the said cost to be $6k, so they continued to do updates hoping it would fix the issue. I ended up contacting Chrysler, only then did the radio computer get fully replaced, which would make trip #5 to the dealership. Also in the meantime I contacted Kahn & Associates, due to the issue, and the length of time it took to get resolved, they fought in litigation and got me a settlement for myself. I am very pleased with the outcome, they handled everything, and they were very professional. The length of time from start to finish was a mere fraction of what it takes for a complete lemon lawsuit trial to go through the courts. I give Kahn & Associates a 5 out of 5.read more
BJ Wilson
BJ Wilson
13:22 26 Feb 21
I would recommend you call them if you feel that you have been taken advantage of by a car company or car dealer., they will... make it right and get you what you deserve. They were wonderfulread more
Dwight Lee
Dwight Lee
11:17 15 Feb 21
They were so helpful and did everything in a timely manner. Always there to answer questions. I highly recommend
Brigitte Williams Paugh
Brigitte Williams Paugh
21:15 10 Dec 20
They were awesome! Listened and helped us with everything ! Didn’t take very long at all! Would advise anyone to use them
Sandy Willis
Sandy Willis
22:41 05 Nov 20
Kahn and Associates were great with handling my issues with my GMC complaints. Victoria and Dan were very friendly and... efficient with my caseread more
Bob Thoman
Bob Thoman
17:34 19 Oct 20
Great service, very professional and timely. They care about their clients and will do all they can to help them succeed.
Michelle Broome
Michelle Broome
21:11 07 Oct 20
Dan Scharville helped me out with a problem I was having with my Ford F-150 he was very informative and explained everything... clearly, everyone I spoke with was knowledgeable and friendly thank you for everythingread more
Dave Wilson
Dave Wilson
16:39 27 Mar 20
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