Lemon Law FAQs

Free Answers to Your Frequently Asked Lemon Law Questions in OH, MI & PA

What is Lemon Law?

The so-called “Lemon Law” is a State law which is defines when a manufacturer has breached its written warranty and what the victim is entitled to for such a breach of warranty. Additionally, there are various other warranty laws (or Lemon Laws) in each State and on the Federal level which can be used to recover money for consumers who do not meet the strict definitions contained in their State’s Lemon Law. In most states, the State Lemon Law provides for a Full Refund or a Replacement Vehicle (less a reasonable allowance for use) and Attorney’s Fees and Costs if the consumer prevails.  All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What is a “Lemon”?

According to Wikipedia, in the 1800s, people started using the word ‘lemon’ to describe people who were sour (or unfriendly). In American English the word was first recorded in 1909 in the slang sense of “worthless thing”. Over time, ‘lemon’ came to refer to anything that was defective or broken or which breaks constantly, particularly a car.  However, in an effort to further define such a broad term, the Lemon Law attempts to define certain situations which entitle consumers to their money back or a new vehicle. In a nutshell, any defect or nonconformity, or combination of defects, which is/are not repaired within a reasonable number of attempts or a reasonable amount of time, may entitle you to Lemon Law relief. Your vehicle does NOT have to be breaking down to be considered a lemon. In short, if you are aggravated enough to be reading this you may have a lemon.  All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What types of products are covered by the Lemon Law?

Almost any type of passenger vehicle is covered by the Lemon Law. This means that Cars, Trucks, Vans, Motorcycles and many other types of motor vehicles are usually covered under the Lemon Law. For Boats, ATVs, RVs and items that may not covered by the strict definitions of the State Lemon Law, other State and Federal Lemon Laws are available which do cover these products. All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What if I do not have a “motor vehicle”?

If your product came with a warranty and you are having problems getting defects repaired within a reasonable amount of time and/or a reasonable number of repair attempts, you may be covered under a Federal Warranty Law. This law is similar to the State Lemon Law in that it provides for cash award to the consumer, in addition to attorney’s fees and costs if you are successful.

Are leased vehicles covered?

Yes, under the Federal Lemon Law.  All State Lemon Laws differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

I’ve heard I have only a short period of time to bring a case under the Lemon Law. Is that true?

In a word – NO! There is a misconception (sometimes spread by uninformed individuals at your authorized dealer) that you must bring your case within a very short period of time because some State Lemon Laws requires that you first report the problem within a certain period subsequent to the delivery of the vehicle to you (sometimes known as the “Presumption Period” or “Repair Period”). However, this does NOT mean you have to bring your lawsuit within that time frame. However, the sooner you do so the better in most instances. And there are other Lemon Laws (both State and Federal) which can be used to obtain compensation for your problems which may give you even more time. All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

What if I do not “Qualify”?

You may still be entitled to Lemon Law relief. There are various State and Federal laws which can be used to help you obtain relief for purchasing a defective product. (Also see “When does my vehicle Qualify?”).

When does my vehicle “Qualify”?

All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.   However, there is really no such thing as “Qualifying” for Lemon Law help. This is because there are other laws which can be used to help you receive compensation in the event that you do not have a case for technical reasons under the State Lemon Law. (Also see “What if I do not Qualify?”).

What if I start having problems after the Lemon Law repair period?

You may still be entitled to compensation. There are various State and Federal laws which can be used to help you obtain relief for purchasing a defective product. Kahn & Associates, L.L.C. currently represents a great number of individuals whose vehicles did not start having problems during the State Lemon Law repair period.

Should I take it in again?

The answer to that question depends on the facts and circumstances of each case. Therefore, at this point, the best thing to do is maintain the status quo until you have the chance to speak with a qualified attorney. In other words, do not allow the condition of the vehicle to change by having any repair work done to it. However, if your vehicle is dangerous and you continue to use it, you do so at your own risk. It is important to remember that if you decide to go forward many of the manufacturers will want to inspect your vehicle. You have a much better chance of obtaining the relief you seek if you can demonstrate a defect. If you cannot, you may still be entitled to compensation, but the chances of you getting what you want may be reduced somewhat.

What if they refuse to repair?

If the dealer refuses to repair your vehicle, you may also have a claim. The manufacturer has given a warranty, which in most circumstances, requires the dealer to do repair work. If the dealer and/or the manufacturer then refuse to do the repair work, you may have a claim under the Lemon Law, Federal Warranty Law and/or other laws.

What is a Breach of Warranty Case?

Basically, it is the same as a Lemon Law case, however, with two notable differences. First, the standards or requirements for breach of warranty are not as clearly defined. Second, the remedies for breach of warranty are also not as clearly defined. Therefore, you should consult a qualified attorney to discuss whether you may have a breach of warranty case.

What documents do I need to prove a Lemon Law or Breach of Warranty Case?

The most important documents that you should have are the repair orders that you are given after your vehicle has been in for repair. Each time you take your vehicle in for repair you should make sure that all the information contained on these documents is correct. For example, you should be sure that all the complaints are written up EXACTLY as you have stated them; that ALL of your complaints on that visit are included; that the “dates in” and the “dates out” are correct; that the mileage is correct; etc.

You should be able to get your repair history directly from the authorized dealer(s). If you cannot get them yourself, a qualified attorney may be able to issue a subpoena to the dealership to obtain all the documents on your vehicle. Also, if you keep a calendar of appointments which shows when you took the vehicle in to the dealer, this can be helpful in lieu of or in addition to the repair orders.

What can I get for a Lemon Law case?

The ultimate relief in a Lemon Law Case is your money back or a new car. This is known as a “buy back” or a “repurchase.”  Many State’s Lemon Laws provides for a Full Refund or a Replacement Vehicle (less a reasonable allowance for use) and mandatory Attorney’s Fees and Costs if the consumer prevails. When that occurs, the defective vehicle is returned to the manufacturer. This is usually done by returning it locally to one of their authorized dealers. All States differ so you should consult the Lemon Law Summary and the State Statutes for your particular State.

How will my attorney get paid?

Should we agree to represent you, your case will be handled on a contingency basis, whereby our office will not get paid unless you get paid. You will not have to come out-of-pocket to pay our fee! Furthermore, Kahn & Associates, L.L.C. may advance all usual and reasonable costs as a part of our representation on certain cases.

What are my chances?

Kahn & Associates, L.L.C. represents thousands of consumers every year with defective vehicles. As with most cases, over 97% of these cases settle to the satisfaction of both parties. Remember, the manufacturer would rather pay less now than risk paying a much larger amount to you, your attorney and their attorneys later.

Can I resolve this myself?

You probably should avoid aggravating yourself further and wasting time.

First, there is a reason that all 50 States have some form of a Lemon Law. Laws are passed to remedy problems which have become widespread. However, the mere fact that there is a Lemon Law does not mean that you will be treated differently if you represent yourself. It still costs a manufacturer less to drag it out with an unrepresented consumer and hope you will either go away or take little or nothing, than it would cost them to buy back everyone’s vehicle who made a complaint.

Second, if you fail, you will have wasted precious time if you then have to hire an attorney.

Third, the right law Firm does NOT charge YOU an hourly attorney’s fee! By being represented by the right law Firm you lend legitimacy to your case. If you select a law office that limits their practice to consumer law, the manufacturer will most likely already know your law Firm. If your law Firm has successfully handled multiple Lemon Law claims, the manufacturer will know that you have someone on your side who knows what they are doing. Furthermore, if the manufacturer knows that if you do not get what you want, you have the ability and the will to file a lawsuit, you will be treated with more respect. This is because it costs the manufacturer money just to defend a lawsuit (starting from the moment you file the Complaint) as they have to send it to a qualified local law Firm to defend it.

Can the Attorney General (or other Government Sounding organizations) help me?

Not very effectively, if at all. The Attorney General’s Office is an administrative agency, which is part of our State Government. The government cannot act as your private attorney in a civil matter. The most the Attorney General can do is write a letter to the company you are complaining about and ask for their help in resolving your complaint. They cannot file a lawsuit on your behalf. In our experience, the company will usually respond by saying they are doing everything they are obligated to do. Then, the Attorney General will write you a letter explaining that they have done everything they can and that you may want to seek the assistance of a private attorney. You will save yourself precious time by seeking the assistance of a private attorney right away.

You will know when you are dealing with a law Firm as the name(s) of one or more of the lawyers must appear in the title of the Firm. In most States, law Firms are not allowed to practice under a trade name (or other misleading name). Therefore, you can see that Kahn & Associates, L.L.C. is a law Firm of private attorneys, not a governmental agency.

What is Arbitration?

Some State Lemon Laws provide that manufacturers may set up arbitration programs. These programs receive consumers’ complaints and are supposed to attempt to resolve the legitimate ones prior to a lawsuit being filed with a Court of Law. If the manufacturer has properly set up such a program and it is certified by the State, then the consumer’s case may proceed through such a program before a Complaint is filed with a Court of Law. However, not all the manufacturers have such certified arbitration programs and many times the vehicle is ineligible for arbitration due to age or mileage, per the arbitration programs’ own rules. In those cases, the consumer may file a Complaint with a Court of Law without resorting to the arbitration procedure first.

Should I go through Arbitration before hiring an attorney?

There is no requirement that you go through arbitration prior to seeking the assistance of a lawyer. First of all, not all of the manufacturers have “State certified” arbitration programs. This means that arbitration is optional for those consumers who have vehicles manufactured by companies who do not.

Second, for those who have gone to arbitration prior to seeking an attorney, many have informed us that they were treated with great disrespect and made to feel inferior because they were unfamiliar with the law and the manufacturer knew much more about the process and the mechanics of the vehicle. Therefore, Kahn & Associates, L.L.C. assists most of our clients by going through this arbitration procedure with them. Also, Kahn & Associates, L.L.C. believes that having a law Firm’s letterhead on your file gives your case more credibility.

Whatever the arbitrator(s) decide, the consumer is not bound by the decision and can file a Complaint in a court of law requesting a jury trial. This is usually your best chance for a positive recovery and is usually done by a lawyer. This does not mean that your case will not settle prior to trial however. Most cases do settle prior to trial.

What if I bought my vehicle used?

First, if you still had any warranty left from the manufacturer when you purchased your vehicle (or your vehicle was “Certified” by the manufacturer or dealer), and you made at least one unsuccessful warranty claim before the warranty ended, you may be entitled to compensation for breach of warranty. If not, your case may raise a whole host of issues which are beyond the scope of this “Frequently Asked Questions” section. However, you may be entitled to compensation for violations of various laws which you may not even be aware of. The following is a list of some of the problems and/or issues which may be present in your vehicle. Your vehicle may be/have a:

1. Laundered lemon (or prior history of mechanical problems known to the seller);
2. Salvaged or wrecked;
3. Rolled back odometer;
4. Rental car, police car, taxi, etc.;
5. Stolen, stripped and rebuilt; and/or
6. Involved in a flood.

What you should do if you have purchased a used car with problems.

If you are having problems with a used car that are not covered by a manufacturer’s warranty or manufacturer’s extended warranty, one or more of the following procedures may prove to be useful in discovering whether there is something about your vehicle that you were not told:

1. Call 1-888-4-Car Fax;
2. Do a Title Search;
3. See a body shop mechanic to determine if your vehicle was wrecked;
4. Have your Insurance Company run your Vehicle Identification Number (VIN) on their computer (may be called a C.L.U.E. report) to see if an accident claim was ever made with another insurance company; and/or
5. Go to an authorized dealer and have them check the computer to see if it was wrecked or to let you know what the mileage was every time the vehicle was in for repair.

What if I was lied to, misled, or taken advantage of in connection with the purchase of my vehicle?

Again, your case may raise a whole host of issues which are beyond the scope of this “Frequently Asked Questions” section. However, there are many State and Federal laws to protect you which can be used to assist victims of fraudulent and deceptive sales practices.

Don’t Delay – Take Action Now For Free!

Get a Free, No Obligation, Confidential Consultation!

If you answered yes to ANY of these questions, call our FREE “60 Second Lemon Law Assessment”™ Hotline at 1-888-LEMONS-1 to speak with an experienced lemon law attorney who, once they obtain all the required information, will evaluate your case in 60 seconds or less or fill out our online “60 Second Lemon Law Assessment” review form and one of our experienced lemon law representatives will contact you.

No Recovery, No Fee – We Only Succeed When You Succeed!

Remember the advice is Free and if you hire us, your attorney will not get paid until you get paid!  At Kahn & Associates there is no cost or obligation for you to be informed of your rights!

P.S. Whether you retain our services or not, the information we will reveal will be worth its weight in gold.


Always answered all my questions, they were only a text or call away, explained step by step what to do and what will... happen. Thank You!!read more
jill cella
jill cella
1684862786
Amazing lawfirm. They helped me win my lemon law lawsuit. They respond quickly to your calls and emails. I will definitely... use them again if need be.read more
Misty Mitchell
Misty Mitchell
1684825380
I would definitely use this company again, they were so helpful on telling me what information they needed. I was skeptical... at first not sure if they were legit, but they were wonderful. Craig walked me thru the whole process and always called me right back or emailed me answers to all my concerns. I received a settlement check quickly and they negotiated a good deal for me.I would highly recommend this company!Thank you so much Craig!read more
Chris Laurenson
Chris Laurenson
1684678369
they are friendly easy t work with and got the job done
Geno Rossi
Geno Rossi
1684671982
I usually don't leave reviews but I guess this is an exception for exceptional service. The firm represented me in a class... action for my 2018 Jeep Rubicon. They explained my rights to me before, during and after. They told me of my award and delivered on their promise. If you ever need legal representation, be sure to give Kahn & Associates a call. You have everything to gain with these professionals. Thank you for everything you did for the wife and I!🥹read more
Paul Williams
Paul Williams
1683922849
They did what they said they were going to do. They were communicative and helpful the whole process. They made it easy.
Michael Test
Michael Test
1683915920
I have owned many cars in my lifetime but this is the first time pursuing a Lemon Law claim against a manufacturer so I was... not sure what to expect? Kahn & Associates made the whole process simple and was able to get me a settlement that I believed was very fair in relation to my Lemon Law issue. I am totally pleased with their service and would't hesitate to use them again although I hope I never need to! Would recommend this firm to anyone who is experiencing issues with their vehicle that warrants a Lemon Law claim!read more
Tim Ross
Tim Ross
1683898762
They took the time to answer all of my questions concerning my rights before and after they helped me. Payment was prompt.
Paul Williams
Paul Williams
1683546815
they are great they were very clear with me and sincere. and did everything to protect my interests thank you very much
Lukem Olivery
Lukem Olivery
1683391275
Kahn and Associates handled my legitimate complaint and defect with my newly purchased vehicle, which had under 30,000 miles... and a balance of the manufacturer’s warranty with an extended warranty. There was a manufacturer’s defect which the dealer nor manufacturer research could fully resolve, and the law firm made the process easy and smooth with a successfully negotiated settlement. The process only took a couple months (particular manufacturer’s timeline), and I am very happy with their help. I recommend this law firm to anyone with legitimate warranty issues or manufacture defects, especially where the manufacturer acknowledges a defect yet tries to sidestep accountability.read more
Paul Jones
Paul Jones
1683311135
Mr Kahn was awesome he kept me informed every step of the way! I definitely recommend him and will use him again.
RonRon Henry
RonRon Henry
1682648366
Great lawfirm very outstanding & get the job handled....
renee little
renee little
1682550312
I normally do not leave reviews, not sure why but I’m compelled to do so for Mrs Laura Robert. Its much more than just a... place to trade and change once standard of living. It’s a platform that teaches all her investors how to be professional traders. I invest $1000 and earn $9,400 within a week, I am blessed to be apart of the trading platform my experience as been so amazing from starting to finish. I recommend Mrs Laura for all your trading needs! contact her via
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Ola Adegboyega
Ola Adegboyega
1682376070
Our experience was great, and they did what they said they would. Very professional but also very caring.
Donna Borders
Donna Borders
1681548602
I highly recommend Kahn & Associates if you are in need for Lemon Law assistance. I will spare the details of the issues... with my new vehicle that I had purchased last year. Kahn & Associates fought for my rights and we ended up settling for a buyback of the vehicle. I received my full down payment back plus full pay off of my car loan. They were very responsive and helpful through the whole process. If you are ever stuck driving a Lemon call Kahn & Associates.read more
Zach Williams
Zach Williams
1680694402
Bo and Victoria have been extremely helpful, courteous, and prompt with their responses, and I highly recommend their... services.read more
corey garsh
corey garsh
1680636540
They were quick to take action in our case, they were very prompt with their services and responses if we had any questions... or concerns, Bo was very personable and friendly. We would recommend them 10/10 to anyone and would use them again if needed.read more
Nicole Beard
Nicole Beard
1680194909
They were great! They did what they said they were going to do! I'm pleased and I would definitely do business with them... again. I had a lemon law case with them and superb service I received. I gave them my documents and they did the rest, literally. 10/10 would recommend.read more
Shay Bae
Shay Bae
1679703066
I worked with Kahnan & Associates and they where very helpful in the process and explained what they where going to do if I... had to I would choose them againread more
Antonio Sutton
Antonio Sutton
1679416280
Awesome experience with Kahn and Associates. They were able to help me recover 4 months of payments to cover the time my... vehicle was inoperable.read more
Derrick McBride
Derrick McBride
1679071786
This firm did a great job in getting a settlement from Range Rover when they did not want to settle on anything!
Dalton Coleman
Dalton Coleman
1678819846
We were having problems with our truck and had been taking to a local dealership- finally it was determined the engine was... bad. We received a mailing from Kahn and my husband called. We were hesitant about the process, but took and chance and it paid off. The staff was friendly and knowledgeable about the process. They would also call with an update. Thank you!read more
Leigh Charles
Leigh Charles
1678365863
If I could give a 100 ⭐️ I would. I worked with Mr Bo. & Ms Victoria what a pleasure. Each time I had a... question the response was immediate what law firm does that they do. If you’re having issues with your vehicle and have been to the dealership several time with the same issues with no resolution in sight and your vehicle is still under warranty stop what you’re doing right now and give Kahn & Associates a Call
Sincerely
Lekisha
read more
LeKisha LeKisha
LeKisha LeKisha
1678216530
If I could give a 100 ⭐️ I would. I worked with Mr Bo. & Ms Victoria what a pleasure. Each time I had a... question the response was immediate what law firm does that they do. If you’re having issues with your vehicle and have been to the dealership several time with the same issues with no resolution in sight and your vehicle is still under warranty stop what you’re doing right now and give Kahn & Associates a CallSincerelyH. LeKisha Wootenread more
LeKisha W
LeKisha W
1678216302
They were very helpful with the class action lawsuit I was in. Also, THEY chose to give me a larger payout, even though it... came out of their profit. Very good firm.read more
Matthew Harrah
Matthew Harrah
1678143271
What a fabulous law firm to work with. I was very glad to have followed through with contacting them about my 2017 GMC... Denali. The issues surrounding the 8 speed transmission are very well documented as evidence of the countless number of blogs on the internet. Robert Jeffries Esq., and Victoria Eck made this entire claim against GM as painless as one could imagine. Both were an absolute pleasure to work with and I cannot say enough words of gratitude for their assistance. Job well done and I highly recommend them for any and all lemon law needs.read more
William Stripling
William Stripling
1678138327
I greatly appreciate everything you've did for me.Iwill give other people that is having problems with there vehicle yalls... name Thanksread more
Brenda Locklear
Brenda Locklear
1678119133
Without a doubt, I am thoroughly please with the service provided by Kahn and Associates, LLC. So often are car owner on the... receiving end of the bills for repairs that should be warranted. I am grateful that this firm stood in the gap in my time of need. Thank you again!read more
damiko faulkner
damiko faulkner
1677789651
Excellent service, and honest, hard-working staff.
Dan Mcgovern
Dan Mcgovern
1676670450
Amazing. Took my case with no hesitation, stayed in contact with me, and everything went so fast. I’m impressed and will... always recommend Kahn & Associates.read more
kendra strodes
kendra strodes
1676414278
Very professional, caring and fast service! Highly recommended!!!
Melanie Curtis
Melanie Curtis
1675879083
I will be recommending Kahn & Associates to all of my friends and family. Fast professional service and best of all they... helped me get $$.read more
Wayne Clements
Wayne Clements
1675515047
As promised, they took care of everything, made sure I was well compensated, and still maintained my vehicle warranty!
Eric
Eric
1674244497
What a great great experience I had with them assisting in the matter of my Camaro with GM. They were so so professional ,... informative, speedy, and so fast and efficient in solving this matter. I felt comfortable from day one till the end! Thank you so very much !!!read more
laurie pilla
laurie pilla
1673901631
What a great great experience I had with them assisting in the matter of my Camaro with GM. They were so so professional ,... informative, speedy, and so fast and efficient in solving this matter. I felt comfortable from day one till the end! Thank you so very much !!!read more
Laurie Stuart-Pilla
Laurie Stuart-Pilla
1673901543
Fun working with everyone I came in contact with. Nice to have the concern resolved in a positive manner for all involved.
Barry hanchett
Barry hanchett
1673900061
Kahn & Associates were very dedicated and knowledgeable helping me with my 2018 Ford F150 that was considered a lemon. The... two years I had my 65k truck, it spent 7 or more times in the Ford dealership shop. The technicians said the problem was fixed, but it kept reoccurring. I soon received a letter from Kahn & Associates declaring their desire to help my fight with the Ford lemon. Every step was made easy, from phone calls and email's between the office, to what information was needed from me. After everything was said and done I was well pleased with my settlement and the time frame in how fast everything worked out. Thanks again Kahn & Associates.read more
Drew Dawson
Drew Dawson
1673358964
They are the best. Got my settlement done in a timely manner. Highly recommend 🙂
Jeremy King
Jeremy King
1673346346
Great people to deal with!
Demo Channel
Demo Channel
1673346264
Good people to work with.
Robert Wright
Robert Wright
1673304111
A great firm to work with. They will take care of everything you need when it comes to a case regarding issues with your... car. They work extremely hard to deliver the best and ended up exceeding my expectations. 10/10 would recommend them to anyone. Thanks again for all your assistance Kahn&Associates and Bo as well!read more
Catalin Dragomirescu
Catalin Dragomirescu
1673283881
J.Daniel Scharville,LLC is an excellent attorney. He settled our case quickly and to our satisfaction. Would highly... recommend him and anyone working in his offices. Top notch people!read more
Vicky Mcconnachie
Vicky Mcconnachie
1673283716
Took a while, but patience is key. If you’ve got a lemon Kahn & Associates, LLC will work FOR you to get you what you... rightfully deserve. I’d personally recommend the firm.read more
Christopher Copeland
Christopher Copeland
1673214463
Kahn & Associates did a fantastic job with our Lemon Law Dispute. They handled everything and kept me in the loop. Highly... recommended consumer advocates! Thank you!read more
wbrutonjr
wbrutonjr
1671228012
READ THIS: K & A sent a few informational flyers about a class action lawsuit regarding my GMC truck. I disregarded even... though I had a transmission repair since I had NO out of pocket expenses as the repairs were barely under warranty. They said, lets just see what we can do and I thought OK, maybe I get a $100 for 2 minutes of work. I got a call a week or so later informing me my settlement had been approved and I would be getting a check for $3,000! Again, I had no out of pocket expenses. Plus, the courtesy and professionalism are off the charts. I was sure it was too good to be true until my check arrived in the mail. These people are fantastic!read more
Jeff Keifer
Jeff Keifer
1671195692
Very effective and masterful law firm I am very impressed with their service
Reginald Lindsay
Reginald Lindsay
1670942031
Twice now Kahn & Associates has helped me get the attention of General Motors for problems with two different vehicles. The... staff was courteous and the results were awesome.read more
Laurie Hoopes
Laurie Hoopes
1670877327
Called them on a whim. They got Fords attention. I had tried for three years. Call these people.
David Harris
David Harris
1669929569
After hearing great things about this law firm, I had the pleasure of dealing with them firsthand. They promised they would... do all they could and they delivered. They were able to get a settlement from the manufacturer and I got to keep my truck. I had 3 major problems that the dealer fixed but it took months.. A++++++++read more
Billie Bray
Billie Bray
1669811382
After hearing great things about this law firm, I had the pleasure of dealing with them firsthand. They promised they would... do all they could and they delivered. They were able to get a settlement from the manufacturer and I got to keep my truck. I had 3 major problems that the dealer fixed but it took months.. A++++++++read more
Greg Bray
Greg Bray
1669809370
This firm was great to work with, kept us updated at all times. Settled our case very quickly and professionally. We would... recommend them to anyone having legal issues with their vehicle.read more
Patti Wells
Patti Wells
1669385543
You are always skeptical until everything works out and it did! Contacted Kahn & Associates because I was having continuous... issues with my leased 2021 Buick Encore and GM did not know how to fix and did not want to work with me or take back the car. First contacted Kahn & Associates back in July 2022 and just got my check from GM, November 2022, so a little over 3 months and all was done. Now Im not saying GM made it easy as we had to give them information and documents over and over and then they would delay answering but in the end with Kahn & Associates helping me it all worked out. Thanks so much and if anything like this would happen again you will be the first I will call.read more
rick jacobs
rick jacobs
1667942622
Bo and his team were dedicated to helping me win my lemon law case. They provided useful information throughout the process... and directed me when it came time to make decisions once offers were made to remedy my situation. I am glad I went with Kahn & Associates.read more
Chelsea Cardillo
Chelsea Cardillo
1667313997
Very helpful and friendly.
Craig Stallman
Craig Stallman
1666368412
I had a problem with my car that GM did not have a recall on. Kahn and Associates filed a claim for me and I was refunded... the cost to have the problem fixed and inconvenience it caused me.I would definitely recommend this company to my friends and family as I found the staff very friendly and helpful to my concerns.LaVohn Hunterread more
David Hunter
David Hunter
1666286131
Kahn and associates was very helpful. My 2019 Malibu had many many problems which it shouldn't. I bought it brand new. It... already had the transmission replaced. Plus many other defects on this car.They made this process very easy. Thank you for all you did for me.. I will definitely refer you to family and friends that need help.read more
Denise Giordano
Denise Giordano
1666056816
This company was so helpful. We had a 2019 Silverado that was a lemon. GM would not take the vehicle back (it was a lease).... The dealer kept saying everything was alright. We didn't trust it. It was almost brand new with less than 15,000 miles so we found a dealer and traded it in and got another car. Kahn and Associates was able to get part of our money back without hassle and are very nice people. I would recommend giving this company a try for your settlements!read more
Jennifer Neal
Jennifer Neal
1666026628
Kahn & associates out of Independence Ohio got me a quick settlement for my lemon vehicle. Everyone I talked to were very... courteous an answered all my questions.read more
Charles Horne
Charles Horne
1665431490
Awesome team!! I will definitely recommend this organization to all my friends and family.... Professional...Precise...Perfectionist.read more
Demeak Williams
Demeak Williams
1664914234
When I spoke and asked, it seemed as if no one heard me. Now that Kahn & Associates have ears without the aid of hearing... aids and have great eyes, I now have the dealership and very large corporation attention. Dam it they HEAR ME NOW!!!!!read more
George Hammett
George Hammett
1663778016
Kahn and associates is the real deal. They got me out of a $55.000 dollar Lemon with the most pleasant experience. Don’t try... this yourself use them. They were always keeping me in the loop and the utmost professional team. caring and always there if you had a question.read more
DROZ 750
DROZ 750
1663176408
They were very professional and worked with me from the very 1st day I called about my car. Even though I had issues with... getting my proper paperwork they stayed with me all the way!read more
Phyllis Kimball-Cozart
Phyllis Kimball-Cozart
1661693916
Upon reaching out to Kahn &Associates, I found from the beginning that they listened to my concerns, walked us through this... process and in a timely manner helped us get the resolution we needed! Great job! If you feel you have been given a bad deal, call themread more
Phyllis Cozart
Phyllis Cozart
1661277286
Great group to work with. They explained everything and did all the work for a quicker than expected settlement. Highly... recommended!read more
Joey White
Joey White
1660237316
Thanks for helping me out. Everything seemed to be fine.
Dan Donovan
Dan Donovan
1659988552
Amazing Law Firm to do business with, service was excellent and they settled suite extremely quick. I highly recommend their... service.read more
Barbara Gooding
Barbara Gooding
1659884549
Thought when I first took part in a class action on my car, it would be all promise-no deliver. WOW! Incredible... communication and CS every step. Very professional, smooth and quick. The settlement came today. It is Legit. And quite fair. I HIGHLY recommend.read more
LJ
LJ
1659724046
These guys made me feel like I was a priority the entire time. They streamlined and simplified t things so that I could... understand what was going on at every step. Would definitely recommend these guys if your having issues with a possible lemon vehicle. Top-notch service from start to finish!!read more
Jarrod Burns
Jarrod Burns
1659516950
This is the second case Kahn & Associates LLC has handled for me and each time the cases were handled with positive results.... They were in touch with me every step of the way to let me know where everything was going. In the end I received a generous compensation for my Lemon Law incident. I recommend anyone that has a Lemon Law situation to give Kahn & Associates the opportunity to handle their complaint. I am sure you won't regret it.Thank you Kahn & Associates for your help and great results once again.William Flaughread more
bill flaugh
bill flaugh
1659111037
I would highly recommend this firm. They kept me abreast of status often and each associate that I worked with were both... personable and professional.read more
Martha Hooks
Martha Hooks
1658077023
Our dealings with Kahn & Associates, LLC was seamless, they made it so easy for us and still can't believe we settled our... claim with just a few emails. We had a check for our claim within weeks of settling. I would recommend this firm to anyone experiencing something that just isn't ethically right. They will stand by you and fight every step of the way!! Thank you Kahn & Associates, LLC.read more
christina klesta
christina klesta
1658075265
great doing business with Kahn and associates got me money from ford when had to put new motor in and was without it for 33... daysread more
Keith Long
Keith Long
1657208567
I cannot recommend them enough!! After dealing with several serious transmission/engine power/electrical defects with no... service center able to fix it, I decided I’d had enough. After hours of researching, I discovered Lemon Law.. I decided to reach out to several law firms. A couple contacted me back, but gave me little hope for a case because I was technically outside of certain specifications to file. It was a little discouraging, and I was ready to take the loss from this vehicle and move on.
HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well. So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious. Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!! I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES.. And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on.. The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!! Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!! I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail.. I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!
read more
K.B. Sims
K.B. Sims
1656755740
I cannot recommend them enough!! After dealing with several serious transmission/engine power/electrical defects with no... service center able to fix it, I decided I’d had enough.After hours of researching, I discovered Lemon Law.. I decided to reach out to several law firms. A couple contacted me back, but gave me little hope for a case because I was technically outside of certain specifications to file. It was a little discouraging, and I was ready to take the loss from this vehicle and move on.HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well.So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious.Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!!I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES..And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on..The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!!Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!!I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail..I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!read more
Kaitlin Daniel
Kaitlin Daniel
1656755660
Wonderful and swift! They work hard to keep you in the loop.
Michelle Guerin
Michelle Guerin
1655416179
Was a problem with my Buick Envision entertainment system (radio).Had it to Dealer several times. Dealer just pretty much... ignored my problem. I would go back to the dealer after several weeks of waiting for a loner car to fine a different wright up person that didn’t know anything about the appointment, I made with the previous wright up person. This happened 3 times.When they did finally take another look at my problem, they did the same thing they did the first time that didn’t work then also.I started out not thinking this was no big problem, but after the run round the dealer was giving me I became very frustrated actually more like PoEd, and considered the Lemon Law.Then I contacted Kahn & Associate who assured me that no case was to small. Took my case to GM and was able to get a dollars and cents settlement with GM that I used to trade off that new vehicle that was never fixed and purchased one that is.I highly recommend this Firm they took the lead and settled my disbute with little to no effort by me.Would hire them in a instant.Thank you Kahn & Associates for your help iWhen they did afterread more
Leedar 62
Leedar 62
1654614233
Thank you all for such professional and great assistance with my case.
Lizzetta Mosley
Lizzetta Mosley
1654450954
My mom and I was very pleased with this firm. From the time we inquired until the end everyone was very professional. They... were understanding, they set expectations and reach them. We would be happy to refer anyone to this firm.read more
LaKrisha Ivory
LaKrisha Ivory
1652746720
I was very satisfied with the outcome and timeliness of my case against General Motors
Raymond M. Bishop
Raymond M. Bishop
1652745454
Very Satisfied with the outcome of my case handled by Kahn and Associates
Raymond M. Bishop
Raymond M. Bishop
1652745357
Jordan Wolf and his team are awesome. They worked fast, communicated well and got me a very fair settlement check from GM.
Joel Kulish
Joel Kulish
1652727732
Easy to work with. Settled things quickly on my 2018 Silverado. l recommend them.
Tom Rentschler
Tom Rentschler
1652638599
I am very appreciative of the service that this law firm has given me they did the job Swift and accurate thank you all
Andre Manning
Andre Manning
1652631492
Highly recommend! Best customer service, quick resolutions, & they definitely have their client's best interest at heart.... They were eager to assist in anyway possible regarding my case. Please share with friends, colleagues, & loved ones. They won't be disappointed.read more
Chereka Cherry
Chereka Cherry
1651700740
Bo knows the Lemon Law! After numerous complaints with my Ford Focus, Kahn & Associates took charge of my situation which... resulted in a very fair settlement with Ford. I also appreciated very fast return phone calls from him and his staff. I highly recommend Kahn & Associates if you feel you have a lemon.read more
Raymond Denczak
Raymond Denczak
1651102395
What a awesome job this team done second time I have use them , exceeding all expectations in a fast and efficient time... frame Great job .read more
michael roberts jr
michael roberts jr
1650560289
Kahn & Associates are top notch attorneys, The staff is very professional, receptive and informative. Attorney Dan... Scharville did a fabulous job with my lemon law case settlement. Would definately recommend this law firm,God Bless,read more
James m Dominick
James m Dominick
1650435924
I wasn't sure if I really wanted to go through the trouble of a legal claim on my truck and even had 2nd thoughts after... calling Kahn...but with basically no work from me, their expertise and experience got me a nice win in a very short amount of time!!!! I would highly recommend!!! This is an update....2 weeks later. Just to top it off, they just sent me a check (that was addressed to them!) on top of my settlement, for filing fees from the court, that they gave back....who does that???read more
Brian Wallace
Brian Wallace
1650430373
I loved working with Kahn & Associates. Everyone was so nice.
TKD
TKD
1650276716
Making the call to Kahn & Associates was a divine appointment! I picked the perfect firm to handle my vehicle through the... lemon law I couldn’t be more happier with how they handled everything I didn’t have to do a thing and I received a reimbursement for my investment thank you con of associates I’m very pleased.read more
Donna Mikusevich
Donna Mikusevich
1649724638
When I got your letter I was skeptical but you came through with my 5000 dollar settlement. It was easy and all I had to do... was provide a few documents. My money came faster than expected. Thank you.read more
John Brumfield
John Brumfield
1649716551
These guys are awesome they helped me win some money on my 2017 Duramax 3500 settlement
Gale Brewer
Gale Brewer
1649698951
Great Firm , They where there when I needed them
David Carlton
David Carlton
1649343126
Working with Kahn & Associates, LLC was very easy. They were very friendly ,professional and managed to get me a higher... settlement than I expected. Definitely a great firm to work with. thanks to a great team Larry Raseread more
Larry d Rase
Larry d Rase
1649169683
They are very professional and did a amazing job concerning my Lemon Law Issue.
Daniel Miller
Daniel Miller
1647550372
I came into the with an open mind and felt I truly had nothing to lose. I never expected that everything would go in my... favor, and I am so grateful that I finally responded to the NUMEROUS lemon law letters that I had received regarding my 2017 Pacifica.

After taking it to the dealership, countless times (for the same issues) and being sent away like the issues were normal and nothing to worry about, it was SO nice to be heard and taken seriously by Craig at Kahn and Associates.

The process was painless, the gathered all of my information and then even more from the dealership and went to work. From start to finish, the process took roughly 4 months and the settlement money is in my account.

I was even able to trade in the vehicle with zero issues and the claim had no impact on my trade in value which was a huge concern of mine.

I already have, and will continue to refer my friends and family to Kahn and Associates.
read more
Kelsey Foltz
Kelsey Foltz
1647057952
Thank you so much for my successful law suit. I am impressed how well you updated me and communicated the process. Thank you... Dan and Victoria.read more
Ellie Stiles
Ellie Stiles
1646027442
I had a great experience with Kahn & Associates. They helped me gain leverage to get my new car fixed and got a settlement... as well!read more
Michael Hardy
Michael Hardy
1638119133
I had the best experience with Kahn & associates they made a very stressful experience great between my new car being in the... shop numerous times and the dealership not doing anything just saying they couldn’t find the issue to my car problems I knew I would have to go over them I went to gm with my issues and they were also no help for my issues saying they couldn’t find the issues Kahn and associates got me a settlement for my issues fast and very easy hopefully I never need then again but I would definitely not hesitate to contact them and refer themread more
Krystal Northrop
Krystal Northrop
1634596443
They worked very hard my law suit and helped to get me a settlement on my car.
Janet G. Sims
Janet G. Sims
1632604302
I have been fighting for years to get ssi and finally mr Jeffries won my case thankyou to all that have worked on my case... and the awesome firm YALL have been so supportive. And mr Jeffries you are the greatest thank you so much for your compassion and blessings to help me through this rough time thank you Kahn & Associates 💗💖read more
Taj Lawson
Taj Lawson
1632450703
They are very good at what they do and get positive results
Janet Webb
Janet Webb
1628114350
Honest, professional and kind hearted. They took care of everything and told us to concentrate on my husband disability.
Tabatha Roberts Frasure
Tabatha Roberts Frasure
1619029250
I recommend Kahn and associates to represent anyone having issues with their vehicles ( lemons). I'm satisfied with my... settlement and they always kept me updated by phone , text and email. Thanks for all you have done for me.read more
Tom Longeway
Tom Longeway
1617111533
I have a 2018 ram 2500, that I purchased new. The radio computer began acting up, shutting off and restarting at random. I... took the truck in four times over a short period, the dealership didn't want to replace it due to the said cost to be $6k, so they continued to do updates hoping it would fix the issue. I ended up contacting Chrysler, only then did the radio computer get fully replaced, which would make trip #5 to the dealership. Also in the meantime I contacted Kahn & Associates, due to the issue, and the length of time it took to get resolved, they fought in litigation and got me a settlement for myself. I am very pleased with the outcome, they handled everything, and they were very professional. The length of time from start to finish was a mere fraction of what it takes for a complete lemon lawsuit trial to go through the courts. I give Kahn & Associates a 5 out of 5.read more
BJ Wilson
BJ Wilson
1614345760
I would recommend you call them if you feel that you have been taken advantage of by a car company or car dealer., they will... make it right and get you what you deserve. They were wonderfulread more
Dwight Lee
Dwight Lee
1613387876
They were so helpful and did everything in a timely manner. Always there to answer questions. I highly recommend
Brigitte Williams Paugh
Brigitte Williams Paugh
1607634908
They were awesome! Listened and helped us with everything ! Didn’t take very long at all! Would advise anyone to use them
Sandy Willis
Sandy Willis
1604616093
Kahn and Associates were great with handling my issues with my GMC complaints. Victoria and Dan were very friendly and... efficient with my caseread more
Bob Thoman
Bob Thoman
1603128882
Great service, very professional and timely. They care about their clients and will do all they can to help them succeed.
Michelle Broome
Michelle Broome
1602105090
Dan Scharville helped me out with a problem I was having with my Ford F-150 he was very informative and explained everything... clearly, everyone I spoke with was knowledgeable and friendly thank you for everythingread more
Dave Wilson
Dave Wilson
1585327197
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