Ohio Lemon Law Statute

OH Lemon Law Summary

This is a summary of the Ohio Lemon Law Statute.  The Federal Lemon Law Statute (or Magnuson-Moss Warranty Act) can be found here.

Covered Vehicles:

Passenger vehicles and noncommercial motor vehicles, motor homes (except cooking and sleeping facilities), manufactured homes, and recreational vehicles, but excluding vehicles of government entities and vehicles of business or commercial enterprises registering 3 or more motor vehicles.

Repair Attempts or Days out of Service:

3 repair attempts for same defect. 8 total repair attempts, 1 attempt to repair condition likely to cause death or serious bodily injury, or out of service 30 or more calendar days

Coverage Period:

1 year or 18,000 miles, whichever occurs first.


Ohio Lemon Law Statute

This is the actual text of the Ohio Lemon Law Statute.  The Federal Lemon Law Statute (or Magnuson-Moss Warranty Act) can be found here.

Sections 1345.71 – 1345.77
Nonconforming New Motor Vehicles

1345.71 Definitions.

As used in sections 1345.71 to 1345.77 of the Revised Code:

(A) “Consumer” means the purchaser, other than for purposes of resale, of a motor vehicle, any person to whom the motor vehicle is transferred during the duration of the express warranty that is applicable to the motor vehicle, and any other person who is entitled by the terms of the warranty to enforce the warranty.
(B) “Manufacturer” and “distributor” have the same meanings as in section 4517.01 of the Revised Code, and manufacturer includes a re-manufacturer as defined in that section.
(C) “Express warranty” and “warranty” mean the written warranty of the manufacturer or distributor of a new motor vehicle concerning the condition and fitness for use of the vehicle, including any terms or conditions precedent to the enforcement of obligations under that warranty.
(D) “Motor vehicle” means any passenger car or noncommercial motor vehicle as defined in section 4501.01 of the Revised Code, or those parts of any motor home, as defined in section 4501.01 of the Revised Code, that are not part of the permanently installed facilities for cold storage, cooking and consuming of food, and for sleeping, but does not mean any mobile home as defined in division (O) of section 4501.01 of the Revised Code, recreational vehicle as defined in division (Q) of that section, or manufactured home as defined in division (C)(4) of section 3781.06 of the Revised Code.
(E) “Nonconformity” means any defect or condition which substantially impairs the use, value, or safety of a motor vehicle and does not conform to the express warranty of the manufacturer or distributor.
(F) “Full purchase price” means the contract price for the motor vehicle, including charges for transportation, dealer-installed accessories, dealer services, dealer preparation and delivery and collateral charges; all finance, credit insurance, warranty and service contract charges incurred by the buyer; and all sales tax, license and registration fees, and other government charges.

1345.72 Duty to repair nonconforming new motor vehicles.
Consumer’s options when repairs unsuccessful.

(A) If a new motor vehicle does not conform to any applicable express warranty and the consumer reports the nonconformity to the manufacturer, its agent, or its authorized dealer during the period of one year following the date of original delivery or during the first eighteen thousand miles of operation, whichever is earlier, the manufacturer, its agent, or its authorized dealer shall make any repairs as are necessary to conform the vehicle to such express warranty, notwithstanding the fact that the repairs are made after the expiration of the appropriate time period.
(B) If the manufacturer, its agent, or its authorized dealer is unable to conform the motor vehicle to any applicable express warranty by repairing or correcting any defect or condition that substantially impairs the use, safety, or value of the motor vehicle to the consumer after a reasonable number of repair attempts, the manufacturer shall, at the consumer’s option, and subject to division (D) of this section replace the motor vehicle with a new motor vehicle acceptable to the consumer or accept return of the vehicle from the consumer and refund each of the following:

(1) The full purchase price including, but not limited to, charges for undercoating, transportation, and installed options;
(2) All collateral charges, including but not limited to, sales tax, license and registration fees, and similar government charges;
(3) All finance charges incurred by the consumer;
(4) All incidental damages, including any reasonable fees charged by the lender for making or canceling the loan.

(C) Nothing in this section imposes any liability on a new motor vehicle dealer or creates a cause of action by a buyer against a new motor vehicle dealer.
(D) Sections 1345.71 to 1345.77 of the Revised Code do not affect the obligation of a consumer under a loan or retail installment sales contract or the interest of any secured party, except as follows:

(1) If the consumer elects to take a refund, the manufacturer shall forward the total sum required under division (B) of this section by an instrument jointly payable to the consumer and any lien holder that appears on the face of the certificate of title. Prior to disbursing the funds to the consumer, the lien holder may deduct the balance owing to it, including any reasonable fees charged for canceling the loan and refunded pursuant to division (B) of this section, and shall immediately remit the balance if any, to the consumer and cancel the lien.
(2) If the consumer elects to take a new motor vehicle, the manufacturer shall notify any lien holder noted on the certificate of title under section 4505.13 of the Revised Code. If both the lien holder and the consumer consent to finance the new motor vehicle obtained through the exchange in division (B) of this section, the lien holder shall release the lien on the nonconforming motor vehicle after it has obtained a lien on the new motor vehicle. If the existing lien holder does not finance the new motor vehicle, it has no obligation to discharge the note or cancel the lien on the nonconforming motor vehicle until the original indebtedness is satisfied.

1345.73 Presumption of reasonable number of attempts to repair.

It shall be presumed that a reasonable number of attempts have been undertaken by the manufacturer, its dealer, or its authorized agent to conform a motor vehicle to any applicable express warranty if, during the period of one year following the date of original delivery or during the first eighteen thousand miles of operation, whichever is earlier, any of the following apply:

(A) Substantially the same nonconformity has been subject to repair three or more times and continues to exist;
(B) The vehicle is out of service by reason of repair for a cumulative total of thirty or more calendar days;
(C) There have been eight or more attempts to repair any nonconformity that substantially impairs the use and value of the motor vehicle to the consumer;
(D) There has been at least one attempt to repair a nonconformity that results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, and the nonconformity continues to exist.

1345.74 Written statements of consumer’s rights and of work performed.

(A) At the time of purchase, the manufacturer, either directly or through its agent or its authorized dealer, shall provide to the consumer a written statement on a separate piece of paper, in ten-point type, all capital letters, in substantially the following form:

IMPORTANT: IF THIS VEHICLE IS DEFECTIVE, YOU MAY BE ENTITLED UNDER STATE LAW TO A REPLACEMENT OR TO COMPENSATION.

(B) The manufacturer or authorized dealer shall provide to the consumer, each time the motor vehicle of the consumer is returned from being serviced or repaired, a fully itemized written statement indicating all work performed on the vehicle, including, but not limited to, parts and labor as described in the rules adopted pursuant to section 1345.77 of the Revised Code.

1345.75 Civil action for loss due to noncompliance.

(A) Any purchaser of a new motor vehicle who suffers any loss due to nonconformity of the motor vehicle as a result of failure by the manufacturer, its agent, or its authorized dealer to comply with section 1345.72 of the Revised Code, may bring a civil action in a court of common pleas or other court of competent jurisdiction and, in addition to other relief, shall be entitled to recover reasonable attorney’s fees and all court costs.
(B) The remedies in sections 1345.71 to 1345.77 of the Revised Code are in addition to remedies otherwise available to consumers under law.
(C) Any action brought under division (A) of this section shall be commenced within two years of the expiration of the express warranty term. Any period of limitation of actions under any federal or Ohio laws with respect to any consumer shall be tolled for the period that begins on the date that a complaint is filed with an informal dispute resolution mechanism established pursuant to section 1345.77 of the Revised Code and ends on the date of the decision by the informal dispute resolution mechanism.
(D) It is an affirmative defense to any claim under this section that a nonconformity is the result of abuse, neglect, or the unauthorized modification or alteration of a motor vehicle by anyone other than the manufacturer, its agent, or its authorized dealer.

1345.76 Conditions for resale of returned vehicle.

(A) If a motor vehicle has been returned under the provisions of sections 1345.71 to 1345.77 of the Revised Code or a similar law of another state, whether as a result of legal action or of an informal dispute settlement proceeding, the vehicle may not be resold in this state unless each of the following applies:
(1) The manufacturer provides the same express warranty that was provided to the original purchaser, except that the term of the warranty shall be only for twelve thousand miles or twelve months after the date of resale, whichever is earlier;
(2) The manufacturer provides to the consumer, either directly or through its agent or its authorized dealer, and prior to obtaining the signature of the consumer on any document, a written statement on a separate piece of paper, in ten-point type, all capital letters, in substantially the following form:

IMPORTANT: THIS VEHICLE WAS RETURNED TO THE MANUFACTURER BECAUSE IT DID NOT CONFORM TO THE MANUFACTURER’S EXPRESS WARRANTY AND THE NONCONFORMITY WAS NOT CURED WITHIN A REASONABLE AMOUNT OF TIME AS PROVIDED BY OHIO LAW.

(B) Notwithstanding the provisions of division (A) of this section, if a new motor vehicle has been returned under the provisions of section 1345.72 of the Revised Code or a similar law of another state because of a nonconformity likely to cause death or serious bodily injury if the vehicle is driven, the motor vehicle may not be sold in this state.

1345.77 Rules for informal dispute resolution mechanism.

(A) The attorney general shall adopt rules for the establishment and qualification of an informal dispute resolution mechanism to provide for the resolution of warranty disputes between the consumer and the manufacturer, its agent, or its authorized dealer. The mechanism shall be under the supervision of the division of consumer protection of the office of the attorney general and shall meet or exceed the minimum requirements for an informal dispute resolution mechanism as provided by the “Magnuson-Moss Warranty Federal Trade Commission Improvement Act,” 88 Stat. 2183, 15 U.S.C. 2301, and regulations adopted there under.
(B) If a qualified informal dispute resolution mechanism exists and the consumer receives timely notification, in writing, of the availability of the mechanism with a description of its operation and effect, the cause of action under section 1345.75 of the Revised Code may not be asserted by the consumer until after the consumer has initially resorted to the informal dispute resolution mechanism. If such a mechanism does not exist, if the consumer is dissatisfied with the decision produced by the mechanism, or if the manufacturer, its agent, or its authorized dealer fails to promptly fulfill the terms determined by the mechanism, the consumer may assert a cause of action under section 1345.75 of the Revised Code.
(C) Any violation of a rule adopted pursuant to division (A) of this section is an unfair and deceptive act or practice as defined by section 1345.02 of the Revised Code.

 

To take the Lemon Test, call our FREE “60 Second Lemon Law Assessment”™ Hotline at 1-888-LEMONS-1 to speak with an experienced lemon law attorney who, once they obtain all the required information, will evaluate your case in 60 seconds or less or fill out our online“60 Second Lemon Law Assessment*” review form and one of our experienced lemon law representatives will contact you.


Awesome experience with Kahn and Associates. They were able to help me recover 4 months of payments to cover the time my... vehicle was inoperable.read more
Derrick McBride
Derrick McBride
16:49 17 Mar 23
This firm did a great job in getting a settlement from Range Rover when they did not want to settle on anything!
Dalton Coleman
Dalton Coleman
18:50 14 Mar 23
We were having problems with our truck and had been taking to a local dealership- finally it was determined the engine was... bad. We received a mailing from Kahn and my husband called. We were hesitant about the process, but took and chance and it paid off. The staff was friendly and knowledgeable about the process. They would also call with an update. Thank you!read more
Leigh Charles
Leigh Charles
12:44 09 Mar 23
If I could give a 100 ⭐️ I would. I worked with Mr Bo. & Ms Victoria what a pleasure. Each time I had a... question the response was immediate what law firm does that they do. If you’re having issues with your vehicle and have been to the dealership several time with the same issues with no resolution in sight and your vehicle is still under warranty stop what you’re doing right now and give Kahn & Associates a Call
Sincerely
Lekisha
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LeKisha LeKisha
LeKisha LeKisha
19:15 07 Mar 23
If I could give a 100 ⭐️ I would. I worked with Mr Bo. & Ms Victoria what a pleasure. Each time I had a... question the response was immediate what law firm does that they do. If you’re having issues with your vehicle and have been to the dealership several time with the same issues with no resolution in sight and your vehicle is still under warranty stop what you’re doing right now and give Kahn & Associates a CallSincerelyH. LeKisha Wootenread more
L W
L W
19:11 07 Mar 23
They were very helpful with the class action lawsuit I was in. Also, THEY chose to give me a larger payout, even though it... came out of their profit. Very good firm.read more
Matthew Harrah
Matthew Harrah
22:54 06 Mar 23
What a fabulous law firm to work with. I was very glad to have followed through with contacting them about my 2017 GMC... Denali. The issues surrounding the 8 speed transmission are very well documented as evidence of the countless number of blogs on the internet. Robert Jeffries Esq., and Victoria Eck made this entire claim against GM as painless as one could imagine. Both were an absolute pleasure to work with and I cannot say enough words of gratitude for their assistance. Job well done and I highly recommend them for any and all lemon law needs.read more
William Stripling
William Stripling
21:32 06 Mar 23
I greatly appreciate everything you've did for me.Iwill give other people that is having problems with there vehicle yalls... name Thanksread more
Brenda Locklear
Brenda Locklear
16:12 06 Mar 23
Without a doubt, I am thoroughly please with the service provided by Kahn and Associates, LLC. So often are car owner on the... receiving end of the bills for repairs that should be warranted. I am grateful that this firm stood in the gap in my time of need. Thank you again!read more
damiko faulkner
damiko faulkner
20:40 02 Mar 23
Excellent service, and honest, hard-working staff.
Dan Mcgovern
Dan Mcgovern
21:47 17 Feb 23
Amazing. Took my case with no hesitation, stayed in contact with me, and everything went so fast. I’m impressed and will... always recommend Kahn & Associates.read more
kendra strodes
kendra strodes
22:37 14 Feb 23
Very professional, caring and fast service! Highly recommended!!!
Melanie Curtis
Melanie Curtis
17:58 08 Feb 23
I will be recommending Kahn & Associates to all of my friends and family. Fast professional service and best of all they... helped me get $$.read more
Wayne Clements
Wayne Clements
12:50 04 Feb 23
As promised, they took care of everything, made sure I was well compensated, and still maintained my vehicle warranty!
Eric
Eric
19:54 20 Jan 23
What a great great experience I had with them assisting in the matter of my Camaro with GM. They were so so professional ,... informative, speedy, and so fast and efficient in solving this matter. I felt comfortable from day one till the end! Thank you so very much !!!read more
laurie pilla
laurie pilla
20:40 16 Jan 23
What a great great experience I had with them assisting in the matter of my Camaro with GM. They were so so professional ,... informative, speedy, and so fast and efficient in solving this matter. I felt comfortable from day one till the end! Thank you so very much !!!read more
Laurie Stuart-Pilla
Laurie Stuart-Pilla
20:39 16 Jan 23
Fun working with everyone I came in contact with. Nice to have the concern resolved in a positive manner for all involved.
Barry hanchett
Barry hanchett
20:14 16 Jan 23
Kahn & Associates were very dedicated and knowledgeable helping me with my 2018 Ford F150 that was considered a lemon. The... two years I had my 65k truck, it spent 7 or more times in the Ford dealership shop. The technicians said the problem was fixed, but it kept reoccurring. I soon received a letter from Kahn & Associates declaring their desire to help my fight with the Ford lemon. Every step was made easy, from phone calls and email's between the office, to what information was needed from me. After everything was said and done I was well pleased with my settlement and the time frame in how fast everything worked out. Thanks again Kahn & Associates.read more
Drew Dawson
Drew Dawson
13:56 10 Jan 23
They are the best. Got my settlement done in a timely manner. Highly recommend 🙂
Jeremy King
Jeremy King
10:25 10 Jan 23
Great people to deal with!
Demo Channel
Demo Channel
10:24 10 Jan 23
Good people to work with.
Robert Wright
Robert Wright
22:41 09 Jan 23
A great firm to work with. They will take care of everything you need when it comes to a case regarding issues with your... car. They work extremely hard to deliver the best and ended up exceeding my expectations. 10/10 would recommend them to anyone. Thanks again for all your assistance Kahn&Associates and Bo as well!read more
Catalin Dragomirescu
Catalin Dragomirescu
17:04 09 Jan 23
J.Daniel Scharville,LLC is an excellent attorney. He settled our case quickly and to our satisfaction. Would highly... recommend him and anyone working in his offices. Top notch people!read more
Vicky Mcconnachie
Vicky Mcconnachie
17:01 09 Jan 23
Took a while, but patience is key. If you’ve got a lemon Kahn & Associates, LLC will work FOR you to get you what you... rightfully deserve. I’d personally recommend the firm.read more
Christopher Copeland
Christopher Copeland
21:47 08 Jan 23
Kahn & Associates did a fantastic job with our Lemon Law Dispute. They handled everything and kept me in the loop. Highly... recommended consumer advocates! Thank you!read more
wbrutonjr
wbrutonjr
22:00 16 Dec 22
READ THIS: K & A sent a few informational flyers about a class action lawsuit regarding my GMC truck. I disregarded even... though I had a transmission repair since I had NO out of pocket expenses as the repairs were barely under warranty. They said, lets just see what we can do and I thought OK, maybe I get a $100 for 2 minutes of work. I got a call a week or so later informing me my settlement had been approved and I would be getting a check for $3,000! Again, I had no out of pocket expenses. Plus, the courtesy and professionalism are off the charts. I was sure it was too good to be true until my check arrived in the mail. These people are fantastic!read more
Jeff Keifer
Jeff Keifer
13:01 16 Dec 22
Very effective and masterful law firm I am very impressed with their service
Reginald Lindsay
Reginald Lindsay
14:33 13 Dec 22
Twice now Kahn & Associates has helped me get the attention of General Motors for problems with two different vehicles. The... staff was courteous and the results were awesome.read more
Laurie Hoopes
Laurie Hoopes
20:35 12 Dec 22
Called them on a whim. They got Fords attention. I had tried for three years. Call these people.
David Harris
David Harris
21:19 01 Dec 22
After hearing great things about this law firm, I had the pleasure of dealing with them firsthand. They promised they would... do all they could and they delivered. They were able to get a settlement from the manufacturer and I got to keep my truck. I had 3 major problems that the dealer fixed but it took months.. A++++++++read more
Billie Bray
Billie Bray
12:29 30 Nov 22
After hearing great things about this law firm, I had the pleasure of dealing with them firsthand. They promised they would... do all they could and they delivered. They were able to get a settlement from the manufacturer and I got to keep my truck. I had 3 major problems that the dealer fixed but it took months.. A++++++++read more
Gregory B. Bray
Gregory B. Bray
11:56 30 Nov 22
This firm was great to work with, kept us updated at all times. Settled our case very quickly and professionally. We would... recommend them to anyone having legal issues with their vehicle.read more
Patti Wells
Patti Wells
14:12 25 Nov 22
You are always skeptical until everything works out and it did! Contacted Kahn & Associates because I was having continuous... issues with my leased 2021 Buick Encore and GM did not know how to fix and did not want to work with me or take back the car. First contacted Kahn & Associates back in July 2022 and just got my check from GM, November 2022, so a little over 3 months and all was done. Now Im not saying GM made it easy as we had to give them information and documents over and over and then they would delay answering but in the end with Kahn & Associates helping me it all worked out. Thanks so much and if anything like this would happen again you will be the first I will call.read more
rick jacobs
rick jacobs
21:23 08 Nov 22
Bo and his team were dedicated to helping me win my lemon law case. They provided useful information throughout the process... and directed me when it came time to make decisions once offers were made to remedy my situation. I am glad I went with Kahn & Associates.read more
Chelsea Cardillo
Chelsea Cardillo
14:46 01 Nov 22
Very helpful and friendly.
Craig Stallman
Craig Stallman
16:06 21 Oct 22
I had a problem with my car that GM did not have a recall on. Kahn and Associates filed a claim for me and I was refunded... the cost to have the problem fixed and inconvenience it caused me.I would definitely recommend this company to my friends and family as I found the staff very friendly and helpful to my concerns.LaVohn Hunterread more
David Hunter
David Hunter
17:15 20 Oct 22
Kahn and associates was very helpful. My 2019 Malibu had many many problems which it shouldn't. I bought it brand new. It... already had the transmission replaced. Plus many other defects on this car.They made this process very easy. Thank you for all you did for me.. I will definitely refer you to family and friends that need help.read more
Denise Giordano
Denise Giordano
01:33 18 Oct 22
This company was so helpful. We had a 2019 Silverado that was a lemon. GM would not take the vehicle back (it was a lease).... The dealer kept saying everything was alright. We didn't trust it. It was almost brand new with less than 15,000 miles so we found a dealer and traded it in and got another car. Kahn and Associates was able to get part of our money back without hassle and are very nice people. I would recommend giving this company a try for your settlements!read more
Jennifer Neal
Jennifer Neal
17:10 17 Oct 22
Kahn & associates out of Independence Ohio got me a quick settlement for my lemon vehicle. Everyone I talked to were very... courteous an answered all my questions.read more
Charles Horne
Charles Horne
19:51 10 Oct 22
Awesome team!! I will definitely recommend this organization to all my friends and family.... Professional...Precise...Perfectionist.read more
Demeak Williams
Demeak Williams
20:10 04 Oct 22
When I spoke and asked, it seemed as if no one heard me. Now that Kahn & Associates have ears without the aid of hearing... aids and have great eyes, I now have the dealership and very large corporation attention. Dam it they HEAR ME NOW!!!!!read more
George Hammett
George Hammett
16:33 21 Sep 22
Kahn and associates is the real deal. They got me out of a $55.000 dollar Lemon with the most pleasant experience. Don’t try... this yourself use them. They were always keeping me in the loop and the utmost professional team. caring and always there if you had a question.read more
DROZ 750
DROZ 750
17:26 14 Sep 22
They were very professional and worked with me from the very 1st day I called about my car. Even though I had issues with... getting my proper paperwork they stayed with me all the way!read more
Phyllis Kimball-Cozart
Phyllis Kimball-Cozart
13:38 28 Aug 22
Upon reaching out to Kahn &Associates, I found from the beginning that they listened to my concerns, walked us through this... process and in a timely manner helped us get the resolution we needed! Great job! If you feel you have been given a bad deal, call themread more
Phyllis Cozart
Phyllis Cozart
17:54 23 Aug 22
Great group to work with. They explained everything and did all the work for a quicker than expected settlement. Highly... recommended!read more
Joey White
Joey White
17:01 11 Aug 22
Thanks for helping me out. Everything seemed to be fine.
Dan Donovan
Dan Donovan
19:55 08 Aug 22
Amazing Law Firm to do business with, service was excellent and they settled suite extremely quick. I highly recommend their... service.read more
Barbara Gooding
Barbara Gooding
15:02 07 Aug 22
Thought when I first took part in a class action on my car, it would be all promise-no deliver. WOW! Incredible... communication and CS every step. Very professional, smooth and quick. The settlement came today. It is Legit. And quite fair. I HIGHLY recommend.read more
LJ
LJ
18:27 05 Aug 22
These guys made me feel like I was a priority the entire time. They streamlined and simplified t things so that I could... understand what was going on at every step. Would definitely recommend these guys if your having issues with a possible lemon vehicle. Top-notch service from start to finish!!read more
Jarrod Burns
Jarrod Burns
08:55 03 Aug 22
This is the second case Kahn & Associates LLC has handled for me and each time the cases were handled with positive results.... They were in touch with me every step of the way to let me know where everything was going. In the end I received a generous compensation for my Lemon Law incident. I recommend anyone that has a Lemon Law situation to give Kahn & Associates the opportunity to handle their complaint. I am sure you won't regret it.Thank you Kahn & Associates for your help and great results once again.William Flaughread more
bill flaugh
bill flaugh
16:10 29 Jul 22
I would highly recommend this firm. They kept me abreast of status often and each associate that I worked with were both... personable and professional.read more
Martha Hooks
Martha Hooks
16:57 17 Jul 22
Our dealings with Kahn & Associates, LLC was seamless, they made it so easy for us and still can't believe we settled our... claim with just a few emails. We had a check for our claim within weeks of settling. I would recommend this firm to anyone experiencing something that just isn't ethically right. They will stand by you and fight every step of the way!! Thank you Kahn & Associates, LLC.read more
christina klesta
christina klesta
16:27 17 Jul 22
great doing business with Kahn and associates got me money from ford when had to put new motor in and was without it for 33... daysread more
Keith Long
Keith Long
15:42 07 Jul 22
I cannot recommend them enough!! After dealing with several serious transmission/engine power/electrical defects with no... service center able to fix it, I decided I’d had enough. After hours of researching, I discovered Lemon Law.. I decided to reach out to several law firms. A couple contacted me back, but gave me little hope for a case because I was technically outside of certain specifications to file. It was a little discouraging, and I was ready to take the loss from this vehicle and move on.
HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well. So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious. Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!! I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES.. And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on.. The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!! Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!! I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail.. I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!
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K.B. Daniel
K.B. Daniel
09:55 02 Jul 22
I cannot recommend them enough!! After dealing with several serious transmission/engine power/electrical defects with no... service center able to fix it, I decided I’d had enough.After hours of researching, I discovered Lemon Law.. I decided to reach out to several law firms. A couple contacted me back, but gave me little hope for a case because I was technically outside of certain specifications to file. It was a little discouraging, and I was ready to take the loss from this vehicle and move on.HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well.So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious.Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!!I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES..And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on..The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!!Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!!I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail..I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!read more
Kaitlin Daniel
Kaitlin Daniel
09:54 02 Jul 22
Wonderful and swift! They work hard to keep you in the loop.
Michelle Guerin
Michelle Guerin
21:49 16 Jun 22
Was a problem with my Buick Envision entertainment system (radio).Had it to Dealer several times. Dealer just pretty much... ignored my problem. I would go back to the dealer after several weeks of waiting for a loner car to fine a different wright up person that didn’t know anything about the appointment, I made with the previous wright up person. This happened 3 times.When they did finally take another look at my problem, they did the same thing they did the first time that didn’t work then also.I started out not thinking this was no big problem, but after the run round the dealer was giving me I became very frustrated actually more like PoEd, and considered the Lemon Law.Then I contacted Kahn & Associate who assured me that no case was to small. Took my case to GM and was able to get a dollars and cents settlement with GM that I used to trade off that new vehicle that was never fixed and purchased one that is.I highly recommend this Firm they took the lead and settled my disbute with little to no effort by me.Would hire them in a instant.Thank you Kahn & Associates for your help iWhen they did afterread more
Leedar 62
Leedar 62
15:03 07 Jun 22
Thank you all for such professional and great assistance with my case.
Lizzetta Mosley
Lizzetta Mosley
17:42 05 Jun 22
My mom and I was very pleased with this firm. From the time we inquired until the end everyone was very professional. They... were understanding, they set expectations and reach them. We would be happy to refer anyone to this firm.read more
LaKrisha Ivory
LaKrisha Ivory
00:18 17 May 22
I was very satisfied with the outcome and timeliness of my case against General Motors
Raymond M. Bishop
Raymond M. Bishop
23:57 16 May 22
Very Satisfied with the outcome of my case handled by Kahn and Associates
Raymond M. Bishop
Raymond M. Bishop
23:55 16 May 22
Jordan Wolf and his team are awesome. They worked fast, communicated well and got me a very fair settlement check from GM.
Joel Kulish
Joel Kulish
19:02 16 May 22
Easy to work with. Settled things quickly on my 2018 Silverado. l recommend them.
Tom Rentschler
Tom Rentschler
18:16 15 May 22
I am very appreciative of the service that this law firm has given me they did the job Swift and accurate thank you all
Andre Manning
Andre Manning
16:18 15 May 22
Highly recommend! Best customer service, quick resolutions, & they definitely have their client's best interest at heart.... They were eager to assist in anyway possible regarding my case. Please share with friends, colleagues, & loved ones. They won't be disappointed.read more
Chereka Cherry
Chereka Cherry
21:45 04 May 22
Bo knows the Lemon Law! After numerous complaints with my Ford Focus, Kahn & Associates took charge of my situation which... resulted in a very fair settlement with Ford. I also appreciated very fast return phone calls from him and his staff. I highly recommend Kahn & Associates if you feel you have a lemon.read more
Raymond Denczak
Raymond Denczak
23:33 27 Apr 22
What a awesome job this team done second time I have use them , exceeding all expectations in a fast and efficient time... frame Great job .read more
michael roberts jr
michael roberts jr
16:58 21 Apr 22
Kahn & Associates are top notch attorneys, The staff is very professional, receptive and informative. Attorney Dan... Scharville did a fabulous job with my lemon law case settlement. Would definately recommend this law firm,God Bless,read more
James m Dominick
James m Dominick
06:25 20 Apr 22
I wasn't sure if I really wanted to go through the trouble of a legal claim on my truck and even had 2nd thoughts after... calling Kahn...but with basically no work from me, their expertise and experience got me a nice win in a very short amount of time!!!! I would highly recommend!!! This is an update....2 weeks later. Just to top it off, they just sent me a check (that was addressed to them!) on top of my settlement, for filing fees from the court, that they gave back....who does that???read more
Brian Wallace
Brian Wallace
04:52 20 Apr 22
I loved working with Kahn & Associates. Everyone was so nice.
TKD
TKD
10:11 18 Apr 22
Making the call to Kahn & Associates was a divine appointment! I picked the perfect firm to handle my vehicle through the... lemon law I couldn’t be more happier with how they handled everything I didn’t have to do a thing and I received a reimbursement for my investment thank you con of associates I’m very pleased.read more
Donna Mikusevich
Donna Mikusevich
00:50 12 Apr 22
When I got your letter I was skeptical but you came through with my 5000 dollar settlement. It was easy and all I had to do... was provide a few documents. My money came faster than expected. Thank you.read more
John Brumfield
John Brumfield
22:35 11 Apr 22
These guys are awesome they helped me win some money on my 2017 Duramax 3500 settlement
Gale Brewer
Gale Brewer
17:42 11 Apr 22
Great Firm , They where there when I needed them
David Carlton
David Carlton
14:52 07 Apr 22
Working with Kahn & Associates, LLC was very easy. They were very friendly ,professional and managed to get me a higher... settlement than I expected. Definitely a great firm to work with. thanks to a great team Larry Raseread more
Larry d Rase
Larry d Rase
14:41 05 Apr 22
Super great to work with! Everyone there made the entire process easy and they were always there to answer any questions. I... would definitely recommend them!read more
Dakota Maxwell
Dakota Maxwell
22:49 29 Mar 22
Very professional and respond immediately to any questions. Would strongly recommend!
Shane Bauhof
Shane Bauhof
23:42 28 Mar 22
Honest, quick and the outcome I was hoping for!
Matt Pollock
Matt Pollock
00:00 28 Mar 22
I really appreciate the job Kahn and associates did on my case against GMC. It was quick and effortless on my part. Thank... you so much Kahn and associates.read more
Leroy Shull
Leroy Shull
01:04 22 Mar 22
Very professional lawyers. I’m so pleased with there service they got myself a fair settlement in a timely manner so I could... get rid of my pos Chevy truckread more
Jason Robertson
Jason Robertson
09:17 18 Mar 22
They are very professional and did a amazing job concerning my Lemon Law Issue.
Daniel Miller
Daniel Miller
20:52 17 Mar 22
I came into the with an open mind and felt I truly had nothing to lose. I never expected that everything would go in my... favor, and I am so grateful that I finally responded to the NUMEROUS lemon law letters that I had received regarding my 2017 Pacifica.

After taking it to the dealership, countless times (for the same issues) and being sent away like the issues were normal and nothing to worry about, it was SO nice to be heard and taken seriously by Craig at Kahn and Associates.

The process was painless, the gathered all of my information and then even more from the dealership and went to work. From start to finish, the process took roughly 4 months and the settlement money is in my account.

I was even able to trade in the vehicle with zero issues and the claim had no impact on my trade in value which was a huge concern of mine.

I already have, and will continue to refer my friends and family to Kahn and Associates.
read more
Kelsey Foltz
Kelsey Foltz
04:05 12 Mar 22
I came into the with an open mind and felt I truly had nothing to lose. I never expected that everything would go in my... favor, and I am so grateful that I finally responded to the NUMEROUS lemon law letters that I had received regarding my 2017 Pacifica.After taking it to the dealership, countless times (for the same issues) and being sent away like the issues were normal and nothing to worry about, it was SO nice to be heard and taken seriously by Craig at Kahn and Associates.The process was painless, the gathered all of my information and then even more from the dealership and went to work. From start to finish, the process took roughly 4 months and the settlement money is in my account.I was even able to trade in the vehicle with zero issues and the claim had no impact on my trade in value which was a huge concern of mine.I already have, and will continue to refer my friends and family to Kahn and Associates.read more
Kelsey Shoupe
Kelsey Shoupe
04:02 12 Mar 22
I have always been skeptical of those Lemon Law lawyer mailer, but when I received one from Kahn & Associates describing a... problem I was having with my 2017 vehicle, I decided to make the call.After talking about my car and experience, they felt that I had a case. Bo asked me how much of a settlement I wanted. Having not done this before, I asked what he thought. He gave me a number that he would fight for. A few weeks later, I received an email saying that my settlement was nearly double that amount!The team was in constant contact after the case to let me know I would receive my funds. I've learned my lesson to always open that letter because you never know what might come of it. Thanks Kahn & Associates!read more
Zach Hazlett
Zach Hazlett
01:19 08 Mar 22
every call and email was responded to almost immediately they did a great job on my case my check was sent to me and... received it in about a little bit over a week so that was great I would refer them to anybody if they have a problem with a vehicle for sureread more
Tammy Witherell
Tammy Witherell
19:24 07 Mar 22
Love these attorneys. Right from the beginning they were always kind and helpful. They made it all happen. I had a brand new... Buick Enclave that seems it always was in the garage for weird things including a major problem. Thank you Kahn and Associate’s you ARE the bestread more
Robin Hewitt
Robin Hewitt
21:05 05 Mar 22
Very Happy, I recommend, Very well handled.
Randy Deaver
Randy Deaver
21:56 04 Mar 22
Professional didn't take long responded to emails quickly and basically won my case. overall they did a really good job
T W
T W
22:39 02 Mar 22
Very good at what they do. Everything we talked about, they got it done, and in a timely fashion.
David Jones
David Jones
04:10 01 Mar 22
Thank you so much for my successful law suit. I am impressed how well you updated me and communicated the process. Thank you... Dan and Victoria.read more
Ellie Stiles
Ellie Stiles
05:50 28 Feb 22
I HIGHLY RECOMMEND THESE LEMON LAW ATTORNYS. GOOD RESULTS!
Timothy Mather
Timothy Mather
01:58 28 Feb 22
Amazing law firm to do business with. Everyone I worked with from Kahn & Associates were kind, professional, timely and... answered all my questions efficiently. They handled everything from start to finish and didn’t require much from me. I highly recommend their services.read more
Matthew Bershok
Matthew Bershok
13:21 17 Feb 22
I absolutely think they did the best for me. The staff is wonderful and were easy to deal with. Thank you for helping me... with my problem.read more
Matthew Stopczynski
Matthew Stopczynski
23:42 16 Feb 22
I would highly recommend Kahn & Associates to anyone seeking legal representation for lemon cars. They provide service that... is fair, honest and will keep your best interest. I would not hesitate to seek representation from Then again.read more
Ashley Hammons
Ashley Hammons
13:58 13 Feb 22
To simply say thank you is an understatement! From beginning to the end, the team was beyond helpful and professional!!!! 5... stars are truly not enough!! I cannot thank Kahn & Associates enough for advocating on my behalf!!!read more
Danielle Murray
Danielle Murray
18:00 12 Feb 22
This was a great time with them representing me .I talked to other firms but they weren't able to help me but Khan and... Associates did.I received close to 4 times the amount I thought I would get.Once again they are Definitely the people you want representing you in your case when facing issues with your vehicle that was caused by Dealerships that sold you an unsafe vehicle.Im just glad that they were there when I needed them.Just talk to them before you make your decision on which Firm you want representing you.You will be glad you didread more
George Willoughby
George Willoughby
21:44 10 Feb 22
My experience with Kahn & associates was a great experience I never wondered how my case was going they kept me informed... with emails and phone calls throughout the whole process of my case . I feel that this firm went above and beyond to achieve success so thank you Kahn & Associates I would definitely call on them again.read more
Ed Sizemore
Ed Sizemore
12:49 10 Feb 22
Kahn & Associated, help use with a lemon law issue on our vehicle. Did a fast, efficient, job.We are very happy with the... results, in a very timely manner.There are very informative, fast too respone too my questions.read more
Lisa Walters
Lisa Walters
19:51 05 Feb 22
I had a great experience with Kahn & Associates. They helped me gain leverage to get my new car fixed and got a settlement... as well!read more
Michael Hardy
Michael Hardy
17:05 28 Nov 21
I had the best experience with Kahn & associates they made a very stressful experience great between my new car being in the... shop numerous times and the dealership not doing anything just saying they couldn’t find the issue to my car problems I knew I would have to go over them I went to gm with my issues and they were also no help for my issues saying they couldn’t find the issues Kahn and associates got me a settlement for my issues fast and very easy hopefully I never need then again but I would definitely not hesitate to contact them and refer themread more
Krystal Northrop
Krystal Northrop
22:34 18 Oct 21
They worked very hard my law suit and helped to get me a settlement on my car.
Janet G. Sims
Janet G. Sims
21:11 25 Sep 21
I have been fighting for years to get ssi and finally mr Jeffries won my case thankyou to all that have worked on my case... and the awesome firm YALL have been so supportive. And mr Jeffries you are the greatest thank you so much for your compassion and blessings to help me through this rough time thank you Kahn & Associates 💗💖read more
Taj Lawson
Taj Lawson
02:31 24 Sep 21
They are very good at what they do and get positive results
Janet Webb
Janet Webb
21:59 04 Aug 21
Honest, professional and kind hearted. They took care of everything and told us to concentrate on my husband disability.
Tabatha Roberts Frasure
Tabatha Roberts Frasure
18:20 21 Apr 21
I recommend Kahn and associates to represent anyone having issues with their vehicles ( lemons). I'm satisfied with my... settlement and they always kept me updated by phone , text and email. Thanks for all you have done for me.read more
Tom Longeway
Tom Longeway
13:38 30 Mar 21
I have a 2018 ram 2500, that I purchased new. The radio computer began acting up, shutting off and restarting at random. I... took the truck in four times over a short period, the dealership didn't want to replace it due to the said cost to be $6k, so they continued to do updates hoping it would fix the issue. I ended up contacting Chrysler, only then did the radio computer get fully replaced, which would make trip #5 to the dealership. Also in the meantime I contacted Kahn & Associates, due to the issue, and the length of time it took to get resolved, they fought in litigation and got me a settlement for myself. I am very pleased with the outcome, they handled everything, and they were very professional. The length of time from start to finish was a mere fraction of what it takes for a complete lemon lawsuit trial to go through the courts. I give Kahn & Associates a 5 out of 5.read more
BJ Wilson
BJ Wilson
13:22 26 Feb 21
I would recommend you call them if you feel that you have been taken advantage of by a car company or car dealer., they will... make it right and get you what you deserve. They were wonderfulread more
Dwight Lee
Dwight Lee
11:17 15 Feb 21
They were so helpful and did everything in a timely manner. Always there to answer questions. I highly recommend
Brigitte Williams Paugh
Brigitte Williams Paugh
21:15 10 Dec 20
They were awesome! Listened and helped us with everything ! Didn’t take very long at all! Would advise anyone to use them
Sandy Willis
Sandy Willis
22:41 05 Nov 20
Kahn and Associates were great with handling my issues with my GMC complaints. Victoria and Dan were very friendly and... efficient with my caseread more
Bob Thoman
Bob Thoman
17:34 19 Oct 20
Great service, very professional and timely. They care about their clients and will do all they can to help them succeed.
Michelle Broome
Michelle Broome
21:11 07 Oct 20
Dan Scharville helped me out with a problem I was having with my Ford F-150 he was very informative and explained everything... clearly, everyone I spoke with was knowledgeable and friendly thank you for everythingread more
Dave Wilson
Dave Wilson
16:39 27 Mar 20
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