Michigan Lemon Law Statute

MI Lemon Law Summary

This is a summary of the Michigan Lemon Law Statute.  The Federal Lemon Law Statute (or Magnuson-Moss Warranty Act) can be found here.

Covered Vehicles:
Four-wheel vehicles used for personal, family or household use, or fleets of less than 10, including pick-ups and vans, excluding buses, trucks and motor homes.

Repair Attempts or Days out of Service:
4 repair attempts – 30 business days out of service

Coverage Period:
Express warranty period or 1 year, whichever is first.


Michigan Lemon Law Statute

This is the actual text of the Michigan Lemon Law Statute.  The Federal Lemon Law Statute (or Magnuson-Moss Warranty Act) can be found here.

MCL 257.1401 – MCL 257.1410
New Motor Vehicle Warranties

257.1401 Definitions.
As used in this act:

(a) “Consumer” means 1 or more of the following:

(i) A person who purchases or leases a new motor vehicle for personal, family, or household use and not for the purpose of selling or leasing the new motor vehicle to another person.
(ii) A person who purchases or leases less than 10 new motor vehicles a year.
(iii) A person who purchases or leases 10 or more new motor vehicles a year only if the vehicles are purchased or leased for personal, family, or household use.
(iv) Any other person entitled to enforce the provisions of an express warranty pursuant to the terms of that warranty.

(b) “Lessee” means a person who, under a lease, acquires the right to possession and use of a new motor vehicle.
(c) “Lessor” means a person who, under a lease, transfers the right to possession and use of a new motor vehicle.
(d) “Manufacturer” means any person who manufactures, assembles, or is a distributor of new motor vehicles and includes an agent of a manufacturer but does not include a new motor vehicle dealer.
(e) “Manufacturer’s express warranty” means an express warranty as determined under the uniform commercial code, 1962 PA 174, MCL 440.1101 to 440.11102, offered by the manufacturer on a new motor vehicle.
(f) “Motor vehicle” means a motor vehicle as defined in section 33 of the Michigan vehicle code,1949 PA 300, MCL 257.33, that is designed as a passenger vehicle, or sport utility vehicle, but does not include a motor home, bus, truck other than a pickup truck or van, or a vehicle designed to travel on less than 4 wheels.
(g) “New motor vehicle” means a motor vehicle that is purchased or leased in this state or purchased or leased by a resident of this state and is covered by a manufacturer’s express warranty at the time of purchase or lease.
(h) “New motor vehicle dealer” means a person or that person’s agent who holds a dealer agreement for the sale of new motor vehicles, who is engaged in the business of purchasing, leasing, selling, exchanging, or dealing in new motor vehicles, and who has an established place of business in this state.
(i) “Person” means a natural person, a sole proprietorship, partnership, corporation, association, unit or agency of government, trust, estate, or other legal entity.
(j) “Resident of this state” means as follows:

(i) For an individual, an individual who is a legal resident of this state.
(ii) For a sole proprietorship or partnership, a sole proprietorship or partnership created pursuant to the laws of this state and its main office is located in this state.
(iii) For a corporation, a corporation that is a domestic corporation and was created under the laws of this state.
(iv) For an association, an association created pursuant to the laws of this state and its main office is located in this state.
(v) For a unit or agency of government, a unit or agency of government located in this state.
(vi) For a trust, estate, or other legal entity, a trust, estate, or other legal entity created pursuant to the laws of this state and that is located in this state.

(k) “Lease price” means the actual vehicle sales price paid by the lessor including any cash payment by the consumer and the sum equal to any allowance for any trade-in but excludes debt from any other transaction as well as any manufacturer to consumer discount, rebate, or incentive appearing in the agreement or contract that the consumer received or that was applied to reduce the purchase or lease cost. Additionally, any sales tax, license and registration fees, and similar government charges not included elsewhere paid by the lessor on behalf of the lessee are included as a part of lease price.
(l) “Purchase price” means the actual vehicle sales price listed on the buyer’s order including any cash payment by the consumer and the sum equal to any allowance for any trade-in but excludes debt from any other transaction as well as any manufacturer to consumer discount, rebate, or incentive appearing in the agreement or contract that the consumer received or that was applied to reduce the purchase cost. Additionally, any sales tax, license and registration fees, and similar government charges not included elsewhere paid by the consumer are included as a part of purchase price.

257.1402 Repair of defect or condition; report.
If a new motor vehicle has any defect or condition that impairs the use or value of the new motor vehicle to the consumer or which prevents the new motor vehicle from conforming to the manufacturer’s express warranty, the manufacturer or a new motor vehicle dealer of that type of motor vehicle shall repair the defect or condition as required under section 3 if the consumer initially reported the defect or condition to the manufacturer or the new motor vehicle dealer within 1 of the following time periods, whichever is earlier:

(a) During the term the manufacturer’s express warranty is in effect.
(b) Not later than 1 year from the date of delivery of the new motor vehicle to the original consumer.

257.1403 Replacement of motor vehicle or refund.
Allowance for use; reimbursement for towing costs and costs for rental vehicle; consent to replacement of security interest; presumption; performing repairs after expiration of warranty; extension of time for repair services.

(1) If a defect or condition that was reported to the manufacturer or new motor vehicle dealer pursuant to section 2 continues to exist and the new motor vehicle has been subjected to a reasonable number of repairs as determined under subsection (5), the manufacturer shall within 30 days, do either of the following as applicable:

(a) If the new motor vehicle was purchased, either replace the new motor vehicle with a comparable replacement motor vehicle currently in production and acceptable to the consumer or accept return of the vehicle and refund to the consumer the purchase price. A consumer shall have the right to demand a refund.
(b) If the new motor vehicle was leased, the consumer has the right to a refund of the lease price paid by the consumer. The consumer may agree to accept a comparable replacement vehicle in lieu of a refund for the lease price paid. If the consumer agrees to accept a replacement vehicle, the lease agreement shall not be altered except with respect to the identification of the vehicle.

(2) The purchase price or lease price includes the cost of any options or other modifications installed or made by or for the manufacturer, and the amount of all other charges made by or for the manufacturer, less a reasonable allowance for the consumer’s use of the vehicle, and less an amount equal to any appraised damage that is not attributable to normal use or to the defect or condition. A reasonable allowance for use is the purchase or lease price of the new motor vehicle multiplied by a fraction having as the denominator 100,000 miles and having as the numerator the miles directly attributable to use by the consumer and any previous consumer prior to his or her first report of a defect or condition that impairs the use or value of the new motor vehicle plus all mileage directly attributable to use by a consumer beyond 25,000 miles. If a vehicle is replaced or refunded under the provisions of this section, if towing services and rental vehicles were not made available without cost to the consumer, the manufacturer shall also reimburse the consumer for those towing costs and reasonable costs for a comparable rental vehicle that were incurred as a direct result of the defect or condition.
(3) If a court or an alternative dispute settlement procedure described in section 5 determines that a consumer has provided sufficient evidence that the vehicle did not provide reliable transportation for ordinary personal or household use for any period beyond the first 25,000 mileage usage period of the vehicle, the court or the alternative dispute settlement procedure may reduce the vehicle usage deduction for mileage beyond the first 25,000 mileage usage period only for the period beyond the 25,000 mileage usage period that the court or alternative dispute settlement procedure determines that the vehicle did not provide useful transportation for ordinary personal or household use. To determine if the vehicle did or did not provide useful transportation for ordinary personal and household use, the court or the alternative dispute settlement procedure shall consider all of the following:

(a) The number of repairs.
(b) The cost of the repairs.
(c) The number of days the vehicle was out of service.
(d) Whether the vehicle’s need for repair significantly affected the consumer’s ability to use the vehicle for personal or household functions.

(4) The provisions of this act do not affect the obligations of a consumer under a loan, sales, or lease contract or the secured interest of a secured party. The secured party shall consent to the replacement of the security interest with a corresponding security interest on a replacement motor vehicle that is accepted by the consumer in exchange for the motor vehicle having a defect or condition pursuant to subsection (1), if the replacement motor vehicle is comparable in value to the original motor vehicle. If for any reason the security interest in the new motor vehicle having a defect or condition pursuant to subsection (1) is not able to be replaced with a corresponding security interest on a new motor vehicle accepted by the consumer, the consumer shall accept a refund. A refund required under this subsection or subsection (1) shall be made to the consumer and the secured party, if any, as their interests exist at the time the refund is to be made. The lessor, if any, shall be notified if a refund is made to a lessee under this act. A lessor shall not assess a fee for early termination of a lease under this act.
(5) It shall be presumed that a reasonable number of attempts have been undertaken to repair a defect or condition if 1 of the following occurs:

(a) The same defect or condition that substantially impairs the use or value of the new motor vehicle to the consumer has been subject to repair a total of 4 or more times by the manufacturer or new motor vehicle dealer within 2 years of the date of the first attempt to repair the defect or condition, and the defect or condition continues to exist. Any repair performed on the same defect made pursuant to subsection (6) shall be included in calculating the number of repairs under this section. The consumer or his or her representative, before availing himself or herself of a remedy provided under subsection (1), and any time after the third attempt to repair the same defect or condition, shall give written notification, by return receipt service, to the manufacturer of the need for repair of the defect or condition in order to allow the manufacturer an opportunity to cure the defect or condition. The manufacturer shall notify the consumer as soon as reasonably possible of a reasonably accessible repair facility. After delivery of the vehicle to the designated repair facility, the manufacturer has 5 business days to repair the defect or condition.
(b) The new motor vehicle is out of service because of repairs for a total of 30 or more days or parts of days during the term of the manufacturer’s express warranty, or within 1 year from the date of delivery to the original consumer, whichever is earlier. The consumer, or his or her representative, before availing himself or herself of a remedy provided under subsection (1), and after the vehicle has been out of service for at least 25 days in a repair facility, shall give written notification by return receipt service to the manufacturer of the need for repair of the defect or condition in order to allow the manufacturer an opportunity to cure the defect or condition. The manufacturer shall notify the consumer as soon as reasonably possible of a reasonably accessible repair facility. After delivery of the vehicle to the designated repair facility, the manufacturer has 5 business days to repair the defect or condition.

(6) Any repairs required to be made under this act shall be made even if the repairs need to be performed after the expiration of the manufacturer’s express warranty. The defect needing repair must be a continuation of the original attempt to repair the defect.
(7) The term of an express warranty, and the 1-year, 30-day, and 5-day periods of time provided for in this section shall be extended because repair services were not available to the consumer because of war, invasion, strike, fire, flood, or other natural disaster.

257.1404 Other legal remedies not limited or prohibited.
Nothing in this act shall be construed to limit or prohibit any other legal remedy of a consumer regarding a breach of a manufacturer’s express warranty or an implied warranty for a new motor vehicle.

257.1405 Informal dispute settlement procedure.
If a manufacturer has established or participates in an informal dispute settlement procedure, the provisions of this act shall not apply to any consumer who has not first resorted to such procedure, if such procedure does all of the following:

(a) Complies with the Magnuson-Moss warranty–federal trade commission improvement act, Public Law 93-637, 88 Stat. 2183, and 16 C.F.R. 703 (1975). An informal dispute settlement procedure which the federal trade commission rules does not comply with 16 C.F.R. 703 (1975) shall be considered as not meeting the requirements of this subdivision.
(b) Requires that the manufacturer is bound by any decision reached if the consumer agrees to it.
(c) Provides that the consumer is not obligated to accept the decision and may pursue the remedies provided for under this act.
(d) Requires the manufacturer to initiate the process necessary to implement any final settlement not more than 30 days after the settlement has been reached.

257.1406 Defects or conditions to which act inapplicable.
This act does not apply to a defect or condition that is the result of either of the following:

(a) A modification not installed or made by or for the manufacturer.
(b) Abuse or neglect of the new motor vehicle or damage due to an accident that occurred after the new motor vehicle was purchased or leased by the consumer.

257.1407 Waiver of rights and remedies prohibited; recovery of costs, expenses, and attorneys’ fees.

(1) Any rights and remedies provided a consumer under this act may not be waived.
(2) A consumer who prevails in any action brought under this act may be allowed by the court to recover as part of the judgment a sum equal to the aggregate amount of cost and expenses, including attorneys’ fees based on actual time expended by the attorney, determined by the court to have been reasonably incurred by the consumer for or in connection with the commencement and prosecution of such action, unless the court in its discretion shall determine that such an award of attorneys’ fees would be inappropriate.

257.1408 Written statement to be included with title; type size; form.

(1) Until December 31, 1999 and after as provided in subsection (2), the secretary of state shall include with any title for a new motor vehicle a written statement, in 10-point boldfaced type, in substantially the following form:

“IMPORTANT: IF THIS VEHICLE IS DEFECTIVE YOU MAY BE ENTITLED UNDER STATE LAW TO REPLACEMENT OF IT OR A REFUND OF ITS PURCHASE PRICE. TO OBTAIN REPLACEMENT OR A REFUND, YOU MUST FIRST REPORT THE DEFECT IN WRITING TO THE MANUFACTURER AND YOU MAY BE REQUIRED TO FIRST ARBITRATE THE DISPUTE. IN ORDER TO PROTECT YOUR RIGHTS UNDER THIS LAW, YOU SHOULD:

1. KEEP COPIES OF ALL CORRESPONDENCE TO AND FROM THE MANUFACTURER AND THE DEALER.
2. KEEP COPIES OF ALL WORK ORDERS FOR REPAIRS ON THE VEHICLE INCLUDING THE DATE(S) THE WORK WAS PERFORMED AND THE MILEAGE ON THE VEHICLE AT THE TIME OF REPAIR.
3. FOLLOW ALL REQUIREMENTS OF THE WARRANTY, INCLUDING ANY REQUIREMENT THAT THE REPAIRS MUST BE DONE BY AN AUTHORIZED DEALER SPECIFIED BY THE MANUFACTURER. IF YOU HAVE ANY QUESTIONS REGARDING YOUR RIGHTS UNDER THIS LAW, CONSULT AN ATTORNEY OR OTHER QUALIFIED INDIVIDUAL.”

(2) Beginning January 1, 2000, the secretary of state shall include with documentation for a purchased or leased new motor vehicle a written statement, in 10-point boldfaced type, in substantially the following form:

“IMPORTANT: IF THIS VEHICLE IS DEFECTIVE YOU MAY BE ENTITLED UNDER STATE LAW TO REPLACEMENT OF IT OR A REFUND OF ITS PURCHASE PRICE OR LEASE PRICE, AS APPLICABLE. TO OBTAIN REPLACEMENT OR A REFUND, YOU MUST FIRST REPORT THE DEFECT IN WRITING TO THE MANUFACTURER AND YOU MAY BE REQUIRED TO FIRST ARBITRATE THE DISPUTE. IN ORDER TO PROTECT YOUR RIGHTS UNDER THIS LAW, YOU SHOULD:

1. KEEP COPIES OF ALL CORRESPONDENCE TO AND FROM THE MANUFACTURER AND THE DEALER.
2. KEEP COPIES OF ALL WORK ORDERS FOR REPAIRS ON THE VEHICLE INCLUDING THE DATE(S) THE WORK WAS PERFORMED AND THE MILEAGE ON THE VEHICLE AT THE TIME OF REPAIR.
3. FOLLOW ALL REQUIREMENTS OF THE WARRANTY, INCLUDING ANY REQUIREMENT THAT THE REPAIRS MUST BE DONE BY AN AUTHORIZED DEALER SPECIFIED BY THE MANUFACTURER. IF YOU HAVE ANY QUESTIONS REGARDING YOUR RIGHTS UNDER THIS LAW, CONSULT AN ATTORNEY OR OTHER QUALIFIED INDIVIDUAL.”

(3) Beginning January 1, 2000, the secretary of state shall include a summary of the provisions of this act on a database that is accessible to the public through the internet. As used in this section, “internet” means a worldwide interconnection of individual computers and computer networks and the facilities and equipment used to access those interconnected networks.

257.1409 Applicability of act.
This act shall apply to all new motor vehicles that are sold to the original consumer on or after the effective date of this act.

257.1410 Effect.
This act shall take effect 60 days after its enactment.

 

To take the Lemon Test, call our FREE “60 Second Lemon Law Assessment”™ Hotline at 1-888-LEMONS-1 to speak with an experienced lemon law attorney who, once they obtain all the required information, will evaluate your case in 60 seconds or less or fill out our online“60 Second Lemon Law Assessment*” review form and one of our experienced lemon law representatives will contact you.

 


Very quick responses to all questions. Friendly and Professional service. I will definitely call them again, if the need... arises! Very cost friendly too. They won my disability case for SSA on the 1st try!read more
laura varisco
laura varisco
00:53 19 Sep 20
The staff was very patient with my questions. My emails and phone calls were answered professionally and timely. I always... knew where my case stood and the timeline for any activity. Staff was very friendly and kind throughout the entire process. My claim was not millions but I never felt like that made me less of a client. They treated me just like it was worth millions to them. I was nervous to take on a car company and they put me at ease and helped me to navigate the system and process. I can't thank them enough!read more
Avalene Neininger
Avalene Neininger
13:33 07 Sep 20
I received a mailing for a class action lawsuit on my 2016 Chevy Malibu. I called Kahn & Associates and spoke with them and... they let me know right away that I had a valid claim outside of the class action. They handled my case with kindness and precision. Quick response to emails and phone calls. Robert gave me this honest opinions and listened to my concerns. I was able to settle the Chevy for more than I thought I was going to receive.read more
Carmen Daniel
Carmen Daniel
13:11 01 Sep 20
I'm totally impressed with their commitment in doing all the research and findings for my case and keeping me updated on... everything, you all show your professionalism and integrity. thank youread more
Terry Danzy
Terry Danzy
23:30 20 Aug 20
All of these great reviews that you read about Mr. Bo Jeffries are on point (very real)! He keeps you informed along the way... and doesn’t mind answering questions. But, I also want to give credit to the awesome support staff, a.k.a., the super Paralegals! EVERY time I called and they answered they were always professional, knowledgeable and helpful. NEVER once did I feel like I was bothering them. That is a rare GEM. This clearly shows two invaluable things with respect to Kahn & Associates: (i) the tone-from-the-top exudes strong leadership and core values, and (ii) that the Owner(s)/Partner(s) of this law firm value their staff and understand the importance of proper paralegal (staff) utilization. I am beyond impressed to say the least!To give you an idea on how long you MAY have to wait for your settlement check once an agreement is reached- Settlement agreement reached on 6/18/20. Cash settlement received 8/7/20.I would highly recommend Kahn & Associates. I would use them again if ever needed (although, hopefully not).read more
Stacey
Stacey
16:52 12 Aug 20
I didn't expect anything, but they got me a settlement on my Cadillac under a breach of warranty issue.They had one offer... and said they could get more, and they did. I would recommend themread more
David Baker
David Baker
03:18 11 Aug 20
This firm was very easy to work with and got the job done. Courteous to work with. Highly recommend and would use again if... need be.read more
Diann Hamons
Diann Hamons
17:48 10 Aug 20
They was simply amazing thank you guys for taking care of my lemon law you went above and beyond for me !!
Bryan moracco
Bryan moracco
17:05 07 Aug 20
I had a very positive experience dealing with my lemon lawsuit for Chevy Equinox. Kahn and Associates made it very simple... and quick. I would definitely work with them again and recommend their law firm.read more
Jennifer Abraham
Jennifer Abraham
00:32 05 Aug 20
I am completely satisfied with the professionalism of all at Kahn & Associates. Dan Shervelli, Victoria Eck and Jordan Wolf... works very well as a team. I am super grateful to have worked with them. Very precise and settled my case in little to no time. I definitely would recommend them to everyone. Thanks Guys stay safe and keep up the good work.read more
laronda simmons
laronda simmons
17:05 04 Aug 20
Did not expect anything. Thought it was a scam at first. After negotiating i got a descent settlement Not what i was told... at first but half. I will use them again if i need to.read more
Jason Baumgartner
Jason Baumgartner
02:51 23 Jul 20
The only reason I have not yet given 5 stars is because my case isn't resolved I gave four because of the professionalism.... Vickie has been wonderful and so have the other ladies that I've spoken to. When I called Kahn Associates I was at my wit's end.. These car manufacturers want to offer you a deal to go away they won't tell you that but that's what it is they're not interested in what's wrong and they're definitely not on the side of right. I am dealing with issues with my 2016 Ford Focus and I needed help and answers. I'm still waiting for my case to be resolved however I feel at ease knowing that I have a wonderful team of professionals handling this matterread more
Nicole Wilson
Nicole Wilson
21:48 18 Jul 20
Kahn & Associates, LLC, was wonderful in assisting us with our vehicle matters. The firm is very responsive, highly... professional, and well organized. A special thank you to Jordan for always making yourself available!read more
Brandon Copeland
Brandon Copeland
22:21 15 Jul 20
Very quick response time. I thought my settlement would take a year and it was only months
Sandi Steadman
Sandi Steadman
21:30 05 Jul 20
They were amazing, 10/10 would recommend! Very patient with me and great customer service!
Madison Parrett
Madison Parrett
21:51 24 Jun 20
Super friendly down to earth and knowledgeable staff and attorney Bo Jeffries . He responds to emails and calls... immediately, understanding the clients urgency and situations ..We won our case ! I highly recommend ! Thank you Kahn & Associatesread more
Beener K
Beener K
11:16 23 Jun 20
They helped us achieve a settlement for our minivan that had transmission issues. All communication happened via phone or... email, they were very responsive and answered all our questions. From the time we first contacted them until receiving our payment, it took only about 3 months, and even the covid shutdowns didn't affect their timelines. I would recommend Kahn & Associates to anyone needing help with lemon law.read more
Zuzana Lee
Zuzana Lee
16:24 22 Jun 20
Great folks to work with. Very responsive to my queries, and fast.
Bill Halm
Bill Halm
00:11 15 Jun 20
I expected to get nothing from Ford motor co.for the problems I had. I purchased a used vehicle with manufactures warranty... still in place, so there were zero expectations. These folks got an amazing settlement offer from Ford ( after an arbitrator awarded me $ 0.00 ) and then went back to Ford and got that offer increased.Couldn't be happier with the results.so if your not sure if you have rights or a case, give them a try.read more
rick doran
rick doran
04:26 09 Jun 20
Want to say a BIG Thank You Kahn and Associates !! Great people to work with !! Got me what I wanted for my lemon now I can... get it replaced with a new truck.read more
Guy Nelson
Guy Nelson
23:37 08 Jun 20
All questions was important to this company. And took the time to answer everyone of them.I would recommend this company... to anyone for good quality service. Thank you.read more
Perez Foster
Perez Foster
16:26 07 Jun 20
I cant say enough about Mr. JEFFRIES and his staff. They assisted me in everyway possible. Thank you again so much.Take... careread more
Melanie Otto
Melanie Otto
01:38 11 May 20
They are the best out there. They work hard for you and make it so easy. Very trust worthy! Thank you for everything you... did for me!read more
Debbie King
Debbie King
13:11 06 May 20
They were great! Jordan wolf , bo Jeffries! They were up front with me and didn’t beat Around the bush got me set and in a... good spot. Thank you everyone BEST PLACE !read more
Owl The great
Owl The great
21:13 15 Apr 20
Excellent service. The entire Kahn and Associates team was wonderful to work with, and extremely professional. They produced... results above and beyond my expectations. I would highly recommend Kahn & Associates for any Lemon Law issue.read more
Trent Schulz
Trent Schulz
02:40 10 Apr 20
Positive experience with assistance in lemon law for a personnel vehicle. I would recommend to others with a similar... problem requiring resolution. Associates kept me up to date on progress and answered questions in a timely manner.read more
Tim Rittenberger
Tim Rittenberger
13:15 08 Apr 20
Started with only a phone call. Once Kahn & asso. checked out my complaint of my transmission slamming into gear when... downshifting and it would cause the entire truck [GMC Sierra 2017] to vibrate only on occasion. So my local dealership kept telling me to bring it in while it was doing it. That was impossible so they told me to drive it till it broke down and IF still under warranty. they would come get it. Well Kahn & Asso. after my phone call was able to retrieve a substantial settlement due to the inability of the MFG. to repair my vehicle. These people at Kahn & asso. are great. Super easy to work with and they are on top of the lemon law that helped retrieve my settlement. THANK YOU KAHN & ASSOCIATES.read more
dan wheeldon
dan wheeldon
14:59 03 Apr 20
Easy to work with. Professional and courteous.
S. Jones
S. Jones
18:46 29 Mar 20
I would highly recommend Kahn & Associates for your law firm. They were very helpful with me receiving my settlement in very... short order. I don't think you could find a law firm that could do better for you with your case. I will use them again in the future should i need legal help again. 👍 😉read more
Mark Keith
Mark Keith
17:08 29 Mar 20
Kahn & Associates were awesome in handling my lawsuit! I got my check yesterday!!
Tina Jean Flaig
Tina Jean Flaig
16:03 28 Mar 20
Dan Scharville helped me out with a problem I was having with my Ford F-150 he was very informative and explained everything... clearly, everyone I spoke with was knowledgeable and friendly thank you for everythingread more
Dave Wilson
Dave Wilson
16:39 27 Mar 20
I would highly recommend Kahn and Associates for your problem vehicle help, and settlements.! I never met any member of the... Kahn team face to face. Everything was taken care of on line or by phone.( this was a big savings for everyone involved) I will be eighty yrs old very soon and not very computer literate, but we made it happen. I have told many people how Kahn operates. Thanks and keep up the good work! Larry L. Parkread more
Larry Park
Larry Park
14:35 20 Mar 20
from the beginning to the end Kahn & Associates we're great. Our attorney Bo Jeffries kept me informed thru the whole... process. He was very professional and patience with me calling him all the time. I would highly recommend them.read more
Susan Williamson
Susan Williamson
18:24 13 Mar 20
We had a great experience with Kahn & Associates. Bo Jefferies was very helpful and kept us informed as the process went... along. He answered any questions we had. He really stayed on top of what was going on. Would highly recommend Bo and his staff.read more
Gary Meyer
Gary Meyer
18:09 08 Mar 20
Bo Jeffries was quick and efficient in getting my claim started and seeing it to the end. I highly recommend Bo Jeffries... and the Khan and associates law firm. They can get it done for you too.read more
Chris Walker
Chris Walker
19:35 27 Feb 20
Bo Jeffries with Kahn and Associates was outstanding! Professional, Honest, Extremely Responsive to calls, texts, and... voicemails. Bo did everything he said he’d do for my mother’s case. I highly recommend Kahn and Associates! Thank You to all for your hard work!read more
Phillip Yanak
Phillip Yanak
00:41 26 Feb 20
We had an amazing experience working with this firm regarding our 2013 Chevy Equinox. Jordan kept us totally informed and... up to date while our attorney Dan Scharville worked with GM to get us a settlement. We would recommend this firm to anyone who has or is having auto issues.read more
Chuck Nell
Chuck Nell
15:26 19 Feb 20
I highly recommend them! They all were so nice and took care of my problem in a timely manner.
tina becherer
tina becherer
21:45 08 Feb 20
Bo and Jordan were amazing. I recommend Kahn & Associates to anyone who needs help. Amazing people to work with.
Lisa Forgach
Lisa Forgach
18:55 08 Feb 20
Kahn&Associates,LLC were great with my case and helped me out tremendously.
Angela Elswick
Angela Elswick
20:49 06 Feb 20
Kahn and Associates staff was very friendly and helpful. They made the process painless. I would highly recommend them to my... friends and family.read more
Patti Cooper
Patti Cooper
15:54 06 Feb 20
Kahn & Associates was stellar. They were able to settle my lemon law case effectively, and made smooth and easy what could... have been a difficult and painful process.I worked with Jordan Wolf and Bo Jeffries during my case and they went above and beyond. They kept in touch and were always able to answer my questions quickly.I would definitely recommend this firm to anyone that is in need of a lemon law attorney.read more
jjbyrd04
jjbyrd04
20:58 05 Feb 20
General Motors has let technology surpass quality, as I discovered after purchasing a 2015 Chevy Silverado LTZ. I had... problems with transmission and heating and cooling. I took it to several dealerships and it was the same story, "it's the nature of the vehicle" or "could not duplicate" or they wouldn't even look at it. I had one law office from Detroit contact me and I sent them all the receipts and documentation that I took the truck in because I had a complaint. After several months of waiting to see what they was going to do for me I got a letter from them saying 'they just dropped my case'. Then I got a letter from Kahn and Associates, at first I was very skeptical, but I sent them the same documentation that I sent the other firm and it wasn't long after that I got positive results. GM made an offer and we settled. It was a substantial amount, therefore in my opinion GM knew there product was substandard, and admitted the same by making a settlement. I would recommend, Kahn and Associates, to anybody that has a GM product and the documentation of proof to get satisfaction for buying a lemon. The truck only has 50K miles on it and the defrost system still leaves coolant on the inside of the windshield. I'm on my way to the bank now and when the weather get's a little better I'll have the heat system replaced thanks to Kahn and Associates.read more
David Bradley
David Bradley
20:14 05 Feb 20
Khan & Associates, LLC took on my case against GM and were very transparent in all the communications I had with them. The... entire process was seamless.read more
Benjamin Chukwumah
Benjamin Chukwumah
20:14 27 Jan 20
Gave us great advice over the phone about our car, and were able to reach a good settlement.
Michael Felton
Michael Felton
20:26 23 Jan 20
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