Federal Lemon Law Statute

Federal Lemon Law Summary

This is a summary of the Federal Lemon Law Statute (or Magnuson-Moss Warranty Act).  For additional reading find: Ohio Lemon Law Statute, Michigan Lemon Law Statute, Pennsylvania Lemon Law Statute.

Covered Vehicles:

The Federal Lemon Law covers all consumer products, defining a “consumer product” as any product normally used for family, personal, or household purposes. This broad definition includes automobiles, such as cars, motorcycles, RVs, ATVs, and boats, as well as other ordinary consumer products, like computers and household appliances. Most light-duty trucks such as pickups, vans, and SUVs, will also qualify for coverage under the Federal Lemon Law.

Repair Attempts or Days out of Service:

Unlike most state Lemon Laws, the Federal Lemon Law does not set a threshold for what is an unreasonable number of repairs or days out of service, leaving courts to determine this issue on a case by case basis. In determining what is reasonable, courts have read the word “attempts” to mean at least two attempts, and most courts hold that it is unreasonable to require more than three or four repairs for the same problem. Most courts also hold that it is unreasonable for a product to require more than six to eight total repairs.

Coverage Period:

The Federal Lemon Law covers a product during the duration of the written warranty period and, depending on the state, up to four additional years afterwards.


Federal Lemon Law Statute – Magnuson-Moss Warranty Act

This is the actual Federal Lemon Law Statute (or Magnuson-Moss Warranty Act).  For additional reading find: Ohio Lemon Law Statute, Michigan Lemon Law Statute, Pennsylvania Lemon Law Statute.

US Code – Title 15, Chapter 50, Sections 2301-2312

Section 2301. Definitions For the purposes of this chapter

(1) The term “consumer product” means any tangible personal property which is distributed in commerce and which is normally used for personal, family, or household purposes (including any such property intended to be attached to or installed in any real property without regard to whether it is so attached or installed).
(2) The term “Commission” means the Federal Trade Commission.
(3) The term “consumer” means a buyer (other than for purposes of resale) of any consumer product, any person to whom such product is transferred during the duration of an implied or written warranty (or service contract) applicable to the product, and any other person who is entitled by the terms of such warranty (or service contract) or under applicable State law to enforce against the warrantor (or service contractor) the obligations of the warranty (or service contract).
(4) The term “supplier” means any person engaged in the business of making a consumer product directly or indirectly available to consumers.
(5) The term “warrantor” means any supplier or other person who gives or offers to give a written warranty or who is or may be obligated under an implied warranty.
(6) The term “written warranty” means –

(A) any written affirmation of fact or written promise made in connection with the sale of a consumer product by a supplier to a buyer which relates to the nature of the material or workmanship and affirms or promises that such material or workmanship is defect free or will meet a specified level of performance over a specified period of time, or
(B) any undertaking in writing in connection with the sale by a supplier of a consumer product to refund, repair, replace, or take other remedial action with respect to such product in the event that such product fails to meet the specifications set forth in the undertaking, which written affirmation, promise, or undertaking becomes part of the basis of the bargain between a supplier and a buyer for purposes other than resale of such product.

(7) The term “implied warranty” means an implied warranty arising under State law (as modified by sections 2308 and 2304(a) of this title) in connection with the sale by a supplier of a consumer product.
(8) The term “service contract” means a contract in writing to perform, over a fixed period of time or for a specified duration, services relating to the maintenance or repair (or both) of a consumer product.
(9) The term “reasonable and necessary maintenance” consists of those operations

(A) which the consumer reasonably can be expected to perform or have performed and
(B) which are necessary to keep any consumer product performing its intended function and operating at a reasonable level of performance.

(10) The term “remedy” means whichever of the following actions the warrantor elects:

(A) repair,
(B) replacement, or
(C) refund;

except that the warrantor may not elect refund unless (i) the warrantor is unable to provide replacement and repair is not commercially practicable or cannot be timely made, or (ii) the consumer is willing to accept such refund.

(11) The term ”replacement” means furnishing a new consumer product which is identical or reasonably equivalent to the warranted consumer product.
(12) The term “refund” means refunding the actual purchase price (less reasonable depreciation based on actual use where permitted by rules of the Commission).
(13) The term “distributed in commerce” means sold in commerce, introduced or delivered for introduction into commerce, or held for sale or distribution after introduction into commerce.
(14) The term “commerce” means trade, traffic, commerce, or transportation –

(A) between a place in a State and any place outside thereof,
or
(B) which affects trade, traffic, commerce, or transportation described in subparagraph (A).

(15) The term “State” means a State, the District of Columbia, the Commonwealth of Puerto Rico, the Virgin Islands, Guam, the Canal Zone, or American Samoa. The term “State law” includes a law of the United States applicable only to the District of Columbia or only to a territory or possession of the United States; and the term “Federal law’” excludes any State law.

Section 2302. Rules governing contents of warranties

(a) Full and conspicuous disclosure of terms and conditions; additional requirements for contents In order to improve the adequacy of information available to consumers, prevent deception, and improve competition in the marketing of consumer products, any warrantor warranting a consumer product to a consumer by means of a written warranty shall, to the extent required by rules of the Commission, fully and conspicuously disclose in simple and readily understood language the terms and conditions of such warranty. Such rules may require inclusion in the written warranty of any of the following items among others:

(1) The clear identification of the names and addresses of the warrantors.
(2) The identity of the party or parties to whom the warranty is extended.
(3) The products or parts covered.
(4) A statement of what the warrantor will do in the event of a defect, malfunction, or failure to conform with such written warranty – at whose expense – and for what period of time.
(5) A statement of what the consumer must do and expenses he must bear.
(6) Exceptions and exclusions from the terms of the warranty.
(7) The step-by-step procedure which the consumer should take in order to obtain performance of any obligation under the warranty, including the identification of any person or class of persons authorized to perform the obligations set forth in the warranty.
(8) Information respecting the availability of any informal dispute settlement procedure offered by the warrantor and a recital, where the warranty so provides, that the purchaser may be required to resort to such procedure before pursuing any legal remedies in the courts.
(9) A brief, general description of the legal remedies available to the consumer.
(10) The time at which the warrantor will perform any obligations under the warranty.
(11) The period of time within which, after notice of a defect, malfunction, or failure to conform with the warranty, the warrantor will perform any obligations under the warranty.
(12) The characteristics or properties of the products, or parts thereof, that are not covered by the warranty.
(13) The elements of the warranty in words or phrases which would not mislead a reasonable, average consumer as to the nature or scope of the warranty.

(b) Availability of terms to consumer; manner and form for presentation and display of information; duration; extension of period for written warranty or service contract

(1)

(A) The Commission shall prescribe rules requiring that the terms of any written warranty on a consumer product be made available to the consumer (or prospective consumer) prior to the sale of the product to him.
(B) The Commission may prescribe rules for determining the manner and form in which information with respect to any written warranty of a consumer product shall be clearly and conspicuously presented or displayed so as not to mislead the reasonable, average consumer, when such information is contained in advertising, labeling, point-of-sale material, or other representations in writing.

(2) Nothing in this chapter (other than paragraph (3) of this subsection) shall be deemed to authorize the Commission to prescribe the duration of written warranties given or to require that a consumer product or any of its components be warranted.
(3) The Commission may prescribe rules for extending the period of time a written warranty or service contract is in effect to correspond with any period of time in excess of a reasonable period (not less than 10 days) during which the consumer is deprived of the use of such consumer product by reason of failure of the product to conform with the written warranty or by reason of the failure of the warrantor (or service contractor) to carry out such warranty (or service contract) within the period specified in the warranty (or service contract).

(c) Prohibition on conditions for written or implied warranty; waiver by Commission No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this subsection may be waived by the Commission if –

(1) the warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and
(2) the Commission finds that such a waiver is in the public interest. The Commission shall identify in the Federal Register, and permit public comment on, all applications for waiver of the prohibition of this subsection, and shall publish in the Federal Register its disposition of any such application, including the reasons therefor.

(d) Incorporation by reference of detailed substantive warranty provisions
The Commission may by rule devise detailed substantive warranty provisions which warrantors may incorporate by reference in their warranties.
(e) Applicability to consumer products costing more than $5
The provisions of this section apply only to warranties which pertain to consumer products actually costing the consumer more than $5.

Section 2303. Designation of written warranties

(a) Full (statement of duration) or limited warranty
Any warrantor warranting a consumer product by means of a written warranty shall clearly and conspicuously designate such warranty in the following manner, unless exempted from doing so by the Commission pursuant to subsection (c) of this section:

(1) If the written warranty meets the Federal minimum standards for warranty set forth in section 2304 of this title, then it shall be conspicuously designated a ”full (statement of duration) warranty”.
(2) If the written warranty does not meet the Federal minimum standards for warranty set forth in section 2304 of this title, then it shall be conspicuously designated a “limited warranty”.

(b) Applicability of requirements, standards, etc., to representations or statements of customer satisfaction
This section and sections 2302 and 2304 of this title shall not apply to statements or representations which are similar to expressions of general policy concerning customer satisfaction and which are not subject to any specific limitations.
(c) Exemptions by Commission
In addition to exercising the authority pertaining to disclosure granted in section 2302 of this title, the Commission may by rule determine when a written warranty does not have to be designated either ”full (statement of duration)” or ”limited” in accordance with this section.
(d) Applicability to consumer products costing more than $10 and not designated as full warranties
The provisions of subsections (a) and (c) of this section apply only to warranties which pertain to consumer products actually costing the consumer more than $10 and which are not designated “full (statement of duration) warranties”.

Section 2304. Federal minimum standards for warranties

(a) Remedies under written warranty; duration of implied warranty; exclusion or limitation on consequential damages for breach of written or implied warranty; election of refund or replacement. In order for a warrantor warranting a consumer product by means of a written warranty to meet the Federal minimum standards for warranty –

(1) such warrantor must as a minimum remedy such consumer product within a reasonable time and without charge, in the case of a defect, malfunction, or failure to conform with such written warranty;
(2) notwithstanding section 2308(b) of this title, such warrantor may not impose any limitation on the duration of any implied warranty on the product;
(3) such warrantor may not exclude or limit consequential damages for breach of any written or implied warranty on such product, unless such exclusion or limitation conspicuously appears on the face of the warranty; and
(4) if the product (or a component part thereof) contains a defect or malfunction after a reasonable number of attempts by the warrantor to remedy defects or malfunctions in such product, such warrantor must permit the consumer to elect either a refund for, or replacement without charge of, such product or part (as the case may be). The Commission may by rule specify for purposes of this paragraph, what constitutes a reasonable number of attempts to remedy particular kinds of defects or malfunctions under different circumstances. If the warrantor replaces a component part of a consumer product, such replacement shall include installing the part in the product without charge.

(b) Duties and conditions imposed on consumer by warrantor

(1) In fulfilling the duties under subsection (a) of this section respecting a written warranty, the warrantor shall not impose any duty other than notification upon any consumer as a condition of securing remedy of any consumer product which malfunctions, is defective, or does not conform to the written warranty, unless the warrantor has demonstrated in a rulemaking proceeding, or can demonstrate in an administrative or judicial enforcement proceeding (including private enforcement), or in an informal dispute settlement proceeding, that such a duty is reasonable.
(2) Notwithstanding paragraph (1), a warrantor may require, as a condition to replacement of, or refund for, any consumer product under subsection (a) of this section, that such consumer product shall be made available to the warrantor free and clear of liens and other encumbrances, except as otherwise provided by rule or order of the Commission in cases in which such a requirement would not be practicable.
(3) The Commission may, by rule define in detail the duties set forth in subsection (a) of this section and the applicability of such duties to warrantors of different categories of consumer products with ”full (statement of duration)” warranties.
(4) The duties under subsection (a) of this section extend from the warrantor to each person who is a consumer with respect to the consumer product.

(c) Waiver of standards
The performance of the duties under subsection (a) of this section shall not be required of the warrantor if he can show that the defect, malfunction, or failure of any warranted consumer product to conform with a written warranty, was caused by damage (not resulting from defect or malfunction) while in the possession of the consumer, or unreasonable use (including failure to provide reasonable and necessary maintenance).
(d) Remedy without charge
For purposes of this section and of section 2302(c) of this title, the term ”without charge” means that the warrantor may not assess the consumer for any costs the warrantor or his representatives incur in connection with the required remedy of a warranted consumer product. An obligation under subsection (a)(1)(A) of this section to remedy without charge does not necessarily require the warrantor to compensate the consumer for incidental expenses; however, if any incidental expenses are incurred because the remedy is not made within a reasonable time or because the warrantor imposed an unreasonable duty upon the consumer as a condition of securing remedy, then the consumer shall be entitled to recover reasonable incidental expenses which are so incurred in any action against the warrantor.
(e) Incorporation of standards to products designated with full warranty for purposes of judicial actions
If a supplier designates a warranty applicable to a consumer product as a ”full (statement of duration)” warranty, then the warranty on such product shall, for purposes of any action under section 2310(d) of this title or under any State law, be deemed to incorporate at least the minimum requirements of this section and rules prescribed under this section.

Section 2305. Full and limited warranting of a consumer product

Nothing in this chapter shall prohibit the selling of a consumer product which has both full and limited warranties if such warranties are clearly and conspicuously differentiated.

Section 2306. Service contracts; rules for full, clear and conspicuous disclosure of terms and conditions; addition to or in lieu of written warranty

(a) The Commission may prescribe by rule the manner and form in which the terms and conditions of service contracts shall be fully, clearly, and conspicuously disclosed.
(b) Nothing in this chapter shall be construed to prevent a supplier or warrantor from entering into a service contract with the consumer in addition to or in lieu of a written warranty if such contract fully, clearly, and conspicuously discloses its terms and conditions in simple and readily understood language.

Section 2307. Designation of representatives by warrantor to perform duties under written or implied warranty

Nothing in this chapter shall be construed to prevent any warrantor from designating representatives to perform duties under the written or implied warranty: Provided, That such warrantor shall make reasonable arrangements for compensation of such designated representatives, but no such designation shall relieve the warrantor of his direct responsibilities to the consumer or make the representative a co-warrantor.

Section 2308. Implied warranties

(a) Restrictions on disclaimers or modifications
No supplier may disclaim or modify (except as provided in subsection (b) of this section) any implied warranty to a consumer with respect to such consumer product if

(1) such supplier makes any written warranty to the consumer with respect to such consumer Product, or
(2) at the time of sale, or within 90 days thereafter, such supplier enters into a service contract with the consumer which applies to such consumer product.

(b) Limitation on duration
For purposes of this chapter (other than section 2304(a)(2) of this title), implied warranties may be limited in duration to the duration of a written warranty of reasonable duration, if such limitation is conscionable and is set forth in clear and unmistakable language and prominently displayed on the face of the warranty.
(c) Effectiveness of disclaimers, modifications, or limitations
A disclaimer, modification, or limitation made in violation of this section shall be ineffective for purposes of this chapter and State law.

Section 2309. Procedures applicable to promulgation of rules by Commission

(a) Oral presentation
Any rule prescribed under this chapter shall be prescribed in accordance with section 553 of title 5; except that the Commission shall give interested persons an opportunity for oral presentations of data, views, and arguments, in addition to written submissions. A transcript shall be kept of any oral presentation. Any such rule shall be subject to judicial review under section 57a(e) of this title in the same manner as rules prescribed under section 57a(a)(1)(B) of this title, except that section 57a(e)(3)(B) of this title shall not apply.
(b) Warranties and warranty practices involved in sale of used motor vehicles
The Commission shall initiate within one year after January 4, 1975, a rulemaking proceeding dealing with warranties and warranty practices in connection with the sale of used motor vehicles; and, to the extent necessary to supplement the protections offered the consumer by this chapter, shall prescribe rules dealing with such warranties and practices. In prescribing rules under this subsection, the Commission may exercise any authority it may have under this chapter, or other law, and in addition it may require disclosure that a used motor vehicle is sold without any warranty and specify the form and content of such disclosure.

Section 2310. Remedies in consumer disputes

(a) Informal dispute settlement procedures; establishment; rules setting forth minimum requirements; effect of compliance by warrantor; review of informal procedures or implementation by Commission; application to existing informal procedures

(1) Congress hereby declares it to be its policy to encourage warrantors to establish procedures whereby consumer disputes are fairly and expeditiously settled through informal dispute settlement mechanisms.
(2) The Commission shall prescribe rules setting forth minimum requirements for any informal dispute settlement procedure which is incorporated into the terms of a written warranty to which any provision of this chapter applies. Such rules shall provide for participation in such procedure by independent or governmental entities.
(3) One or more warrantors may establish an informal dispute settlement procedure which meets the requirements of the Commission’s rules under paragraph (2). If –

(A) a warrantor establishes such a procedure,
(B) such procedure, and its implementation, meets the requirements of such rules, and
(C) he incorporates in a written warranty a requirement that the consumer resort to such procedure before pursuing any legal remedy under this section respecting such warranty, then

(i) the consumer may not commence a civil action (other than a class action) under subsection (d) of this section unless he initially resorts to such procedure; and
(ii) a class of consumers may not proceed in a class action under subsection (d) of this section except to the extent the court determines necessary to establish the representative capacity of the named plaintiffs, unless the named plaintiffs (upon notifying the defendant that they are named plaintiffs in a class action with respect to a warranty obligation) initially resort to such procedure. In the case of such a class action which is brought in a district court of the United States, the representative capacity of the named plaintiffs shall be established in the application of rule 23 of the Federal Rules of Civil Procedure. In any civil action arising out of a warranty obligation and relating to a matter considered in such a procedure, any decision in such procedure shall be admissible in evidence.

(4) The Commission on its own initiative may, or upon written complaint filed by any interested person shall, review the bona fide operation of any dispute settlement procedure resort to which is stated in a written warranty to be a prerequisite to pursuing a legal remedy under this section. If the Commission finds that such procedure or its implementation fails to comply with the requirements of the rules under paragraph (2), the Commission may take appropriate remedial action under any authority it may have under this chapter or any other provision of law.
(5) Until rules under paragraph (2) take effect, this subsection shall not affect the validity of any informal dispute settlement procedure respecting consumer warranties, but in any action under subsection (d) of this section, the court may invalidate any such procedure if it finds that such procedure is unfair.

(b) Prohibited acts It shall be a violation of section 45(a)(1) of this title for any person to fail to comply with any requirement imposed on such person by this chapter (or a rule thereunder) or to violate any prohibition contained in this chapter (or a rule thereunder).
(c) Injunction proceedings by Attorney General or Commission for deceptive warranty, noncompliance with requirements, or violating prohibitions; procedures; definitions

(1) The district courts of the United States shall have jurisdiction of any action brought by the Attorney General (in his capacity as such), or by the Commission by any of its attorneys designated by it for such purpose, to restrain

(A) any warrantor from making a deceptive warranty with respect to a consumer product, or
(B) any person from failing to comply with any requirement imposed on such person by or pursuant to this chapter or from violating any prohibition contained in this chapter. Upon proper showing that, weighing the equities and considering the Commission’s or Attorney General’s likelihood of ultimate success, such action would be in the public interest and after notice to the defendant, a temporary restraining order or preliminary injunction may be granted without bond. In the case of an action brought by the Commission, if a complaint under section 45 of this title is not filed within such period (not exceeding 10 days) as may be specified by the court after the issuance of the temporary restraining order or preliminary injunction, the order or injunction shall be dissolved by the court and be of no further force and effect. Any suit shall be brought in the district in which such person resides or transacts business. Whenever it appears to the court that the ends of justice require that other persons should be parties in the action, the court may cause them to be summoned whether or not they reside in the district in which the court is held, and to that end process may be served in any district.

(2) For the purposes of this subsection, the term ”deceptive warranty” means

(A) a written warranty which (i) contains an affirmation, promise, description, or representation which is either false or fraudulent, or which, in light of all of the circumstances, would mislead a reasonable individual exercising due care; or (ii) fails to contain information which is necessary in light of all of the circumstances, to make the warranty not misleading to a reasonable individual exercising due care; or
(B) a written warranty created by the use of such terms as ”guaranty” or ”warranty”, if the terms and conditions of such warranty so limit its scope and application as to deceive a reasonable individual.

(d) Civil action by consumer for damages, etc.; jurisdiction; recovery of costs and expenses; cognizable claims

(1) Subject to subsections (a)(3) and (e) of this section, a consumer who is damaged by the failure of a supplier, warrantor, or service contractor to comply with any obligation under this chapter, or under a written warranty, implied warranty, or service contract, may bring suit for damages and other legal and equitable relief –

(A) in any court of competent jurisdiction in any State or the District of Columbia; or
(B) in an appropriate district court of the United States, subject to paragraph (3) of this subsection.

(2) If a consumer finally prevails in any action brought under paragraph (1) of this subsection, he may be allowed by the court to recover as part of the judgment a sum equal to the aggregate amount of cost and expenses (including attorneys’ fees based on actual time expended) determined by the court to have been reasonably incurred by the plaintiff for or in connection with the commencement and prosecution of such action, unless the court in its discretion shall determine that such an award of attorneys’ fees would be inappropriate. (3) No claim shall be cognizable in a suit brought under paragraph (1)(B) of this subsection –

(A) if the amount in controversy of any individual claim is less than the sum or value of $25;
(B) if the amount in controversy is less than the sum or value of $50,000 (exclusive of interests and costs) computed on the basis of all claims to be determined in this suit; or
(C) if the action is brought as a class action, and the number of named plaintiffs is less than one hundred.

(e) Class actions; conditions; procedures applicable
No action (other than a class action or an action respecting a warranty to which subsection (a)(3) of this section applies) may be brought under subsection (d) of this section for failure to comply with any obligation under any written or implied warranty or service contract, and a class of consumers may not proceed in a class action under such subsection with respect to such a failure except to the extent the court determines necessary to establish the representative capacity of the named plaintiffs, unless the person obligated under the warranty or service contract is afforded a reasonable opportunity to cure such failure to comply. In the case of such a class action (other than a class action respecting a warranty to which subsection (a)(3) of this section applies) brought under subsection (d) of this section for breach of any written or implied warranty or service contract, such reasonable opportunity will be afforded by the named plaintiffs and they shall at that time notify the defendant that they are acting on behalf of the class. In the case of such a class action which is brought in a district court of the United States, the representative capacity of the named plaintiffs shall be established in the application of rule 23 of the Federal Rules of Civil Procedure. (f) Warrantors subject to enforcement of remedies
For purposes of this section, only the warrantor actually making a written affirmation of fact, promise, or undertaking shall be deemed to have created a written warranty, and any rights arising thereunder may be enforced under this section only against such warrantor and no other person.

Section 2311. Applicability to other laws

(a) Federal Trade Commission Act and Federal Seed Act

(1) Nothing contained in this chapter shall be construed to repeal, invalidate, or supersede the Federal Trade Commission Act (15 U.S.C. 41 et seq.) or any statute defined therein as an Antitrust Act.
(2) Nothing in this chapter shall be construed to repeal, invalidate, or supersede the Federal Seed Act (7 U.S.C. 1551 et seq.) and nothing in this chapter shall apply to seed for planting.

(b) Rights, remedies, and liabilities

(1) Nothing in this chapter shall invalidate or restrict any right or remedy of any consumer under State law or any other Federal law.
(2) Nothing in this chapter (other than sections 2308 and 2304(a)(2) and (4) of this title) shall (A) affect the liability of, or impose liability on, any person for personal injury, or (B) supersede any provision of State law regarding consequential damages for injury to the person or other injury.

(c) State warranty laws

(1) Except as provided in subsection (b) of this section and in paragraph (2) of this subsection, a State requirement –

(A) which relates to labeling or disclosure with respect to written warranties or performance thereunder;
(B) which is within the scope of an applicable requirement of sections 2302, 2303, and 2304 of this title (and rules implementing such sections), and
(C) which is not identical to a requirement of section 2302, 2303, or 2304 of this title (or a rule thereunder), shall not be applicable to written warranties complying with such sections (or rules thereunder).

(2) If, upon application of an appropriate State agency, the Commission determines (pursuant to rules issued in accordance with section 2309 of this title) that any requirement of such State covering any transaction to which this chapter applies

(A) affords protection to consumers greater than the requirements of this chapter and
(B) does not unduly burden interstate commerce, then such State requirement shall be applicable (notwithstanding the provisions of paragraph (1) of this subsection) to the extent specified in such determination for so long as the State administers and enforces effectively any such greater requirement.

(d) Other Federal warranty laws This chapter (other than section 2302(c) of this title) shall be inapplicable to any written warranty the making or content of which is otherwise governed by Federal law. If only a portion of a written warranty is so governed by Federal law, the remaining portion shall be subject to this chapter.

Section 2312. Effective dates

(a) Effective date of chapter
Except as provided in subsection (b) of this section, this chapter shall take effect 6 months after January 4, 1975, but shall not apply to consumer products manufactured prior to such date.
(b) Effective date of section 2302(a)
Section 2302(a) of this title shall take effect 6 months after the final publication of rules respecting such section; except that the Commission, for good cause shown, may postpone the applicability of such sections until one year after such final publication in order to permit any designated classes of suppliers to bring their written warranties into compliance with rules promulgated pursuant to this chapter.
(c) Promulgation of rules
The Commission shall promulgate rules for initial implementation of this chapter as soon as possible after January 4, 1975, but in no event later than one year after such date.

Addition Reading: Ohio Lemon Law Statute, Michigan Lemon Law Statute, Pennsylvania Lemon Law Statute.

 

To take the Lemon Test, call our FREE “60 Second Lemon Law Assessment”™ Hotline at 1-888-LEMONS-1 to speak with an experienced lemon law attorney who, once they obtain all the required information, will evaluate your case in 60 seconds or less or fill out our online“60 Second Lemon Law Assessment*” review form and one of our experienced lemon law representatives will contact you.


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Taj Lawson
02:31 24 Sep 21
Kahn, Associates & Staffing have been the most kind, caring and professionals in dealing with my case. The communication was... professional. Attorney Bo Jeffries is the ABSOLUTE BEST. Thank you Kahn & Associates for taking my case and WINNING. VERY HAPPY CLIENT!!!!read more
Jennifer Saunier
Jennifer Saunier
00:04 23 Sep 21
I highly recommend Kahn & Associates, LLC. for resolving vehicle lemon law disputes. Their attention to detail in a timely... and professional manner resulted in a very satisfactory settlement for me. I had no doubt they were working in my best interests for my situation. Their efforts are greatly appreciated!read more
Herb Couchman
Herb Couchman
23:33 22 Sep 21
Great experience dealing with Bo Jeffries and his team. Highly recommend them for professionalism, responsiveness and... friendly attitude. Everything was done in a timely manner and the outcome was superb. Thank you!read more
Maria Rotenbakh
Maria Rotenbakh
15:53 22 Sep 21
It has been an awesome experience working with Kahn and Associates! Their staff were professional and down to earth. They... took the time to explain my case and kept me informed on the status of my case. I could not had a better professional team to handle me case! I would recommend anyone who need the help in their Leon law case! I’m very pleased with their service!!! Their AWSOME!!read more
Mercedes Perryman
Mercedes Perryman
22:02 12 Sep 21
Well worth the phone call! I received a nice settlement.
Paula Danish
Paula Danish
12:44 12 Sep 21
Overall good experience with Kahn and Associates. Most importantly they were able to settle my case. I would recommend... using them, and I would use again myself if needed.read more
Craig Stephens
Craig Stephens
18:28 09 Sep 21
My attorney took charge immediately, and got fast results on Lemon Law Issues with my 2018 Jeep Compass. I highly recommend... this law firm whenever you have a problem, they are there to serve and protect us!read more
Charles Wayman
Charles Wayman
15:09 09 Sep 21
This was a painless, no hassle experience. They get results fast!
Tom Plunkett
Tom Plunkett
17:48 04 Sep 21
Very impressed with the level of communication and professionalism. Attorney Kahn and Paralegal Victoria Eck were the... absolute best. Answered every question I had ( and I had a ton). Never rushed a conversation and I knew they listened to me. I felt like a valued client! My outcome was better than I expected and I will be forever grateful! Very rare qualities! Trust this firm. You won't be sorry!read more
lnaf Nafziger
lnaf Nafziger
15:32 01 Sep 21
This was a very good outcome of my case thanks to Kahn& Associates,LLC I would strongly recommend this firm for any... situation.read more
Terry Davis
Terry Davis
20:06 31 Aug 21
They made the process friendly and aa fast as they could. Over all very happy with the service I received
Danielle Peters
Danielle Peters
18:08 21 Aug 21
Awesome law firm and staff. Completely satisfied with my results after the dealership treated me unfairly.
Kevin Mike Mckinney
Kevin Mike Mckinney
01:46 18 Aug 21
As a client of Kahn & Associates I am very pleased with the outcome of my services. They were attentive, professional,... timely, and without them I would not have had success with my lemon law matter. I would recommend this law firm to anyone and am grateful for what they were able to accomplish for me in very little time. Many thanks to the hardworking team at Kahn & Associates!read more
Leonard Artim
Leonard Artim
14:49 15 Aug 21
Fantastic service, quickly addressed the issue with the vehicle and got results !! A+
Tim Heck
Tim Heck
17:29 09 Aug 21
I recommend Kahn & Associates they take care of buisness.
Ustachia Humphreys
Ustachia Humphreys
00:37 06 Aug 21
They are very good at what they do and get positive results
Janet Webb
Janet Webb
21:59 04 Aug 21
Very good at what they do and they get very positive Results
Janet Webb
Janet Webb
21:56 04 Aug 21
If you have tried unsuccessfully to deal w the manufacturer about a lemon, save yourself time and headache, and just let... Kahn & Associates handle it for you. They helped my cousin and he referred me. I'm so glad I called them. Let them help you too!read more
Chastity Butterfield
Chastity Butterfield
16:17 22 Jul 21
Very helpful and informative group. Was able to work with me on what I needed, and got a better solution than I expected.... Awesome people to work with.read more
Corey Fry
Corey Fry
17:17 15 Jul 21
They made it so simple and easy to understand the legal process. Always answered me quickly when I had questions. Kept in... touch and updated me immediately of all actions regarding my case.read more
Becky Vaughn
Becky Vaughn
16:18 12 Jul 21
I had a very positive experience working with Kahn & Associates. They are very communicative & professional, work diligently... to get your case resolved and most importantly, take that your bad ownership experience and make it to a good one! Thanks once again.read more
Theodore Maleski
Theodore Maleski
03:31 07 Jul 21
I got a letter detailing I may be entitled to some sort of compensation for the issues occuring with my 2018 Jeep Renegade... from Kahn And Associates. I inquired and was told to gather certain documents so that we could proceed with the lawsuit. I got timely responses every step of the way and a few months later, I made a deal with the manufacturer for a settlement. Bo Jeffries was awesome as my lawyer. I highly recommend their services for lemon law claim needs!read more
Steven E
Steven E
13:09 01 Jul 21
Awesome, seamless experience!
Sunday Kincaid
Sunday Kincaid
15:28 25 Jun 21
Everyone was helpful and pleasant to work with. They kept me informed and were realistic on how long the process would be. I... highly recommend them.read more
Danielle Raines
Danielle Raines
16:39 13 Jun 21
I had a very good experience with Kahn.Jordan was great and very helpful to me.I would absolutely use them again.Thank... youBryon Sread more
Bryon Striker
Bryon Striker
20:05 10 Jun 21
With Covid -19 peaking at the time, I thought it would be a long time or a struggle before I would get paperwork done and... all my questions answered. Instead Quick responses, my questioned answered and my case handled professionally, without long waits between contacts. I would highly recommend this firm too any family and friend.read more
Raysfurreel
Raysfurreel
21:29 22 May 21
BO WAS GREAT AND VERY RESPONSIVE. ENJOYED WORKING WITH HIM AND HE DID A AWESOME JOB,
BIG BEAR PREPS
BIG BEAR PREPS
13:30 19 May 21
This firm understands & executes!!!! When others said they couldn't help & discouraged me from pursuing a claim....Khan &... Associates were professional and helped me to gain the resolution I was looking for!!!!No matter how long u had the car, just give them a call and let them review your situation...DON'T HESITATEread more
LaToya Thomas
LaToya Thomas
10:44 18 May 21
The most important thing that people should know about Kahn & Associates is that they are... legit/reputable/trustworthy/knowledgeable. The process was super easy and they made everything convenient and that is the exact kind of service I would pay extra for. Great experience.read more
Janiece Young
Janiece Young
15:29 10 May 21
Very kind people at this firm, and they were very professional and genuine. Would recommend. 🙂
Christina Crider
Christina Crider
16:33 04 May 21
I am an client of Bo at the law firm he was awesome he walk me through everything and helped my Family after a terrible time... in our lives i couldn't have asked fir an Better attorney! Hand downread more
Vietta Perry
Vietta Perry
23:46 30 Apr 21
Honest, professional and kind hearted. They took care of everything and told us to concentrate on my husband disability.
Tabatha Roberts Frasure
Tabatha Roberts Frasure
18:20 21 Apr 21
Attorney Robert Jeffries was an absolute gift for my husband's case. Everyone kept us informed, even during the COVID issues.
Tabatha Frasure
Tabatha Frasure
18:19 21 Apr 21
Thank you very much Mr Robert Jeffries . your professionalism and your kindness meant slot after the death of my nephew... during my court case.it was a long process and without you I wouldn't of got the favorable decision.Your staff was helpful and kind . I would truly recommend Kahn and associates.thank you All againread more
Grace Bergholz
Grace Bergholz
23:23 19 Apr 21
Very satisfied with this company. Very professional & responsive. Very decent settlement. Would not hesitate to recommend... this company.read more
TERENCE DEVINE
TERENCE DEVINE
15:26 17 Apr 21
When I thought my brand new vehicle was lemon Kahn & Associates helped me with the case. It turns out my vehicle couldn’t be... deemed a lemon, but there were some issues with it that Mr. Scharville from Kahn & Associates won the case against the dealership for me. I am very pleased with their professionalism and dedication to their work. If I ever end up in a situation like this again I’d use them in a heartbeat.read more
Debra McDonnell
Debra McDonnell
21:52 16 Apr 21
Bo Jefferies is a fantastic attorney, a pleasure work with.Would recommend to use.
James Marotta
James Marotta
13:34 15 Apr 21
Very pleased with the services we received from Kahn & Associates. Being we live some distance from their office it was nice... to be able to handle everything through phone, mail and email. I was skeptical at first just finding an attorney on the internet but was put at ease when they quickly started on my case. The process does take some time so I do recommend patience and you will receive a happy outcome. Summing up Kahn and Associates were able to take a great burden off of my wife and I's shoulders and fought to get us a nice settlement. They get my recommendation and I will steer my family, friends and co-workers in their direction if they unfortunately have a lemon law issue.read more
John Garman
John Garman
18:31 14 Apr 21
This company has helped me twice I love them they are very professional and they get the job done the best lawyers I’ve had... if I could give 100 Stars I would!read more
SaToya Houston
SaToya Houston
20:08 13 Apr 21
I recommend Kahn and associates to represent anyone having issues with their vehicles ( lemons). I'm satisfied with my... settlement and they always kept me updated by phone , text and email. Thanks for all you have done for me.read more
Tom Longeway
Tom Longeway
13:38 30 Mar 21
every part of the team were great they keep up on everything and keep me informed too. they will get to all the facts.and... help you in every way possible if you need help call them they are great and i greatly thank them stephread more
stephanie bailey
stephanie bailey
20:06 28 Mar 21
I’m very glad I hired Kahn and Associates to represent me in my lemon law case. They were very pleasant to work with and... also kept me informed. Very pleased to say I am now in a safer vehicle, using the money from my settlement. Thank you!read more
Barb Palmer
Barb Palmer
16:11 11 Mar 21
Very thorough professional office, from the admin to the JD's. They answer any and all questions quickly, and take the time... to explain all aspects of what to expect. Down to earth real people! Thanks!read more
M. Jay Hurles
M. Jay Hurles
16:50 09 Mar 21
The GM class Action I filed with Kahn & Associates was solve quickly. They kept me informed on everything that was going on... and questions that I had, they answered. Great Law Firm.read more
Natalie C
Natalie C
17:03 07 Mar 21
They reached out to me and at first I thought it was a scam. Thankfully in the end I got a nice cash settlement. Great... people to work with and they are extremely friendly.read more
Shawna McIntire
Shawna McIntire
13:22 07 Mar 21
Robert jefferies was always there to talk to and did a very good job.
Jeremy Davis
Jeremy Davis
19:09 05 Mar 21
I was extremely happy with the service provided by Kahn & Associates, LLC. The helped my deal with a GM vehicle that had a... lot of problems. They were very responsive to my concerns and handled the case quickly and the outcome was better than expected. I highly recommend Kahn for your lemon law concernsread more
Steve G
Steve G
16:54 05 Mar 21
They were great Victoria Eck answered all my Questions and Dan settle my case quickly , I kept my car and got money back... ,Plus the car was fixedread more
Guy VESPUCCI
Guy VESPUCCI
23:12 28 Feb 21
What a pleasant experience having Kahn &Associates handle my claim and issues regarding problems with a newer vehicle. Very... professional ,very helpful and explained fully the process and answered any questions I had. I would not hesitate to use Kahn & Associates again. My thanks to them.read more
George Topik
George Topik
20:49 26 Feb 21
I have a 2018 ram 2500, that I purchased new. The radio computer began acting up, shutting off and restarting at random. I... took the truck in four times over a short period, the dealership didn't want to replace it due to the said cost to be $6k, so they continued to do updates hoping it would fix the issue. I ended up contacting Chrysler, only then did the radio computer get fully replaced, which would make trip #5 to the dealership. Also in the meantime I contacted Kahn & Associates, due to the issue, and the length of time it took to get resolved, they fought in litigation and got me a settlement for myself. I am very pleased with the outcome, they handled everything, and they were very professional. The length of time from start to finish was a mere fraction of what it takes for a complete lemon lawsuit trial to go through the courts. I give Kahn & Associates a 5 out of 5.read more
BJ Wilson
BJ Wilson
13:22 26 Feb 21
I have a 2018 ram 2500, that I purchased new. The radio computer began acting up, shutting off and restarting at random. I... took the truck in four times over a short period, the dealership didn't want to replace it due to the said cost to be $6k, so they continued to do updates hoping it would fix the issue. I ended up contacting Chrysler, only then did the radio computer get fully replaced, which would make trip #5 to the dealership. Also in the meantime I contacted Kahn & Associates, due to the issue, and the length of time it took to get resolved, they fought in litigation and got me a settlement for myself. I am very pleased with the outcome, they handled everything, and they were very professional. The length of time from start to finish was a mere fraction of what it takes for a complete lemon lawsuit trial to go through the courts. I give Kahn & Associates a 5 out of 5.read more
Stoss Truppen
Stoss Truppen
13:19 26 Feb 21
I would recommend you call them if you feel that you have been taken advantage of by a car company or car dealer., they will... make it right and get you what you deserve. They were wonderfulread more
Dwight Lee
Dwight Lee
11:17 15 Feb 21
Very professional job ... well done . I have used this firm on 3 different occasions and the have delivered every time .
jason handy
jason handy
20:21 12 Feb 21
We were contacted by Kahn & Associates regarding the various recalls on our Honda Odyssey and they offered to contact Honda... on our behalf and have our complaints registered. During our ownership we have had nuisance issues that were quite bothersome.We gathered all of our Service repair bills and explained the issues we had, past and present. That's when their office went to work and after a few weeks we negotiated a settlement to cover all of the nuisance issues we had with the car.Vickie, Dan and Jordan kept us informed every step of the way during the process and it all came together rather quickly. If I'm ever in a situation like this again, I will contact their office first.read more
Thomas Baker
Thomas Baker
00:14 10 Feb 21
Easy to work with. I didn’t feel pressured at all. The process was professional & transparent from beginning to end. Highly... recommendread more
William Kemmerling
William Kemmerling
15:20 08 Feb 21
I recently settled a lemon law case with the legal assistance of Kahn and Associates. I am very happy with the outcome of... the suit. My attorney always made me feel comfortable, explained things to me and never pressured me in any way to settle the dispute. I have very high expectations and rarely provide 5 star reviews but this firm has earned it.read more
Keith Poland
Keith Poland
14:40 22 Jan 21
I was very satisfied with the service from this law firm, the process far exceeded what I expected, I want to thank Kahn &... Associates for their servicesread more
Edward Mitchell
Edward Mitchell
20:54 13 Jan 21
Had transmission problems with my 2017 Ford Focus called them sent all paperwork and that was it .They took care of ... everything answered all my questions only took about 3 months got a check in the mail easy and fast would definitely use them again referred a friend to themread more
Jeff Gangloff
Jeff Gangloff
19:39 02 Jan 21
I had about all of GM excuses not being able to repair my vehicle, it was in the shop 14 times for the same issues. GM... after 2 + years told me that I was using cheap fuel ? I was so mad I could scream, I contacted Kahn & associates , I explained what I had been going through, they told me We have your back, And let me tell you they did ! I just deposited a settlement check from General motors, Thank you Kahn and associates you have my business for ever ! HELL OF A JOB !!!!read more
Bill
Bill
20:22 23 Dec 20
We were having issues with our 2019 Silverado. After going to several dealers and they said nothing was wrong with it, we... didn't know what to do so we reached out to Kahn. They were able to help us and get us what we needed to get out from under the truck. We were so pleased with the outcome. We highly recommend Kahn and Associates! Awesome customer service, quick response and very knowledgeable.read more
Ginger Gill
Ginger Gill
21:37 21 Dec 20
Dan Scharville and his firm were great to work with. We were able to secure a full buy back of our vehicle after... experiencing several problems with it. Their relationships with the adjusters were instrumental in securing this result.read more
Paul Mancino
Paul Mancino
20:18 18 Dec 20
Outstanding!!!Just settled my third case with Dan Scharville. In all three instances I attempted to rectify my cars issues... with customer service. Each time the manufacturers told me to pound salt. In all three cases Dan obtained larger settlements than my bottom line. Victoria is a pleasure to deal with and communication with the firm was excellent.I was most impressed with Dan's willingness to keep me satisfied through the whole process. Kahn and Assoc. was totally willing to invest any amount of time or resources to assure I received the outcome I desired. I was never pressured to settle with initial lowball offers so Kahn could make a quick buck. There is no doubt in my mind that Dan was willing to put up with the manufactures delay tactics and see each case through to the bitter end.Think about it... Kahn and Associates takes all of the risk. I had to provide a little information they provide everything else and they don't get paid until I do.If you have a legitimate case let them go to work for you.read more
Lot 11
Lot 11
16:22 16 Dec 20
Initially, we got off to a bit of a slow start but once they got started, it was full steam ahead. They quickly and... seamlessly navigated through the case and ultimately secured a settlement for my 2017 Chrysler 200 lemon.read more
A Harvey
A Harvey
21:28 13 Dec 20
I am extremely satisfied by Kahn’s service they provided for me. They are so friendly and definitely knowledgeable. I would... use them again and would not hesitate to refer them to my friends and family. If they told me something it always came to pass. Thank you Kahn and Associates for your services. Happy Holiday to you all.read more
Connie Hall
Connie Hall
20:34 12 Dec 20
My Buick began breaking down 6 months after I purchased the car. It was suppose to be a certified vehicle. The law Firm did... an amazing job and was able to get me over $8000 compensation. It really helped!!! They were prompt in responses to my questions and kept me updated throughout the process. I would recommend them to anyone who needed help!!! Great job!!read more
Dangerous Danny
Dangerous Danny
16:46 11 Dec 20
They were so helpful and did everything in a timely manner. Always there to answer questions. I highly recommend
Brigitte Williams Paugh
Brigitte Williams Paugh
21:15 10 Dec 20
I cannot thank Dan and Victoria enough for helping with my 2019 Silverado's brake issues. I hope that I never ever have to... go thru this again, but, I will highly recommend Kahn and Associates to anyone having Lemon Law problems!read more
Kdogg2118
Kdogg2118
20:37 19 Nov 20
Highly recommend this amazing Law Firm! Purchased a new vehicle and, after 3 years, I acquired problems that shouldn't have... existed! I went out of my comfort zone and I called them to see if there were any alternatives for me, other than just to cry. I was new at this and didn't know where to begin.I was hoping to seek out some sort of compensation, even if it was only a few hundred dollars, due to the numerous times of having our Silverado in the shop.Bottom line, after sending all my paperwork to them, they made this process effortless and painless for me! They went over and beyond, kept me in the loop, and called me and asked me if I would settle, after negotioating. After speaking with the lawyer, he went back to see if they would go higher. End result, I happily settled!! I stand firm when I say that they really are an amazing firm with people whom genuinely care.Thank you from the bottom of my heart!!Kimberlyread more
Kimberly Gregorace
Kimberly Gregorace
17:45 16 Nov 20
They were awesome! Listened and helped us with everything ! Didn’t take very long at all! Would advise anyone to use them
Sandy Willis
Sandy Willis
22:41 05 Nov 20
The team at Kahn & Associates we're all very helpful and friendly and it was great to have somebody on my side against one... of the big Auto producers. I would recommend this Law Firm if anyone is in need of good representation against a car company.read more
Rob Tilton
Rob Tilton
19:02 04 Nov 20
I love the fact that the firm did not hesitate to take my case, listened to my complaints, responded quickly to my concerns,... and acted on my behalf with my best interests at heart. They are real troopers and there for you. Thanks for listening and fighting for me your professionalism is appreciated.read more
Anthony Hall
Anthony Hall
01:52 24 Oct 20
Great Service and prompt responses
Adam Fares
Adam Fares
15:40 22 Oct 20
I want to thank Bo Jeffries and Jordan Wolf for an excellent job in helping me with the issues with my Infiniti QX 50. I... was very pleased with their professionalism and promptness. They were also very friendly. Thank you to all of the staff.read more
Douglas timpe
Douglas timpe
17:59 19 Oct 20
Kahn and Associates were great with handling my issues with my GMC complaints. Victoria and Dan were very friendly and... efficient with my caseread more
Bob Thoman
Bob Thoman
17:34 19 Oct 20
Kahn and associates were always there to answer my questions pertaining to my vehicle not being returned to me for almost 2... months from the dealer due to the radio of my car not being available for replacement. Victoria was pleasant to work with, knowledgeable, and efficient. Thank you all!read more
Wally Irizarry
Wally Irizarry
14:57 16 Oct 20
I thought I put a review after Ryan had reached a settlement for me. If you are in need to get your cased handled. This is... the place to call. My case was handled professionally and quickly. I was kept informed through out the process.I recommend Kahn & Associates.read more
Lezlie Howard
Lezlie Howard
17:31 12 Oct 20
It has been refreshing to find these good folks that will work hard for you. I had received a mailer from them and like many... may have wondered if it was someone that would look out after me or just themselves.I'm pleased to be able to say I believe the great people at this law firm are driven to work for and protect the rights of the consumer. The big auto companies will try to wear you down and try to get you to go away. Please stand up for your rights and let Kahn & Associates help you navigate through your issues. They are good down to earth people.read more
Jason Scaglione
Jason Scaglione
13:39 09 Oct 20
Great service, very professional and timely. They care about their clients and will do all they can to help them succeed.
Michelle Broome
Michelle Broome
21:11 07 Oct 20
This team has been great! Extremely helpful, timely, respectful, and polite. Customer service is a big plus for me. Yes,... I want results, and I want an attorney who will get the job done, but every staff person I spoke with was courteous and really professional. That means a lot! They really worked on my behalf and got me a fair settlement. Sometimes you think that there's nothing you can do. It's wonderful to know that consumers have recourse and this firm has given me hope that folks working in the law are working to make things fair for consumers.read more
Michelle Broome
Michelle Broome
15:32 29 Sep 20
Very professional staff. Kept me informed on the status of my case. They were very quick in responding to my emails. Would... definitely recommend Kahn & Associates.read more
brenda davis
brenda davis
09:45 29 Sep 20
They sent me a letter, about there firm, I called them and they explained what they did and how they may be able to help me.... I wasn’t sure at first but then They set me up to talk to the lawyer himself, and was assuring on what they do. Was up front and didn’t ask for any money up front so I proceeded and just like they said in about 6 weeks they called and had an offer to settle and we discussed our options and didn’t settle and they went back with a counter and got me more than I thought was possible. They had my best interests in mind. Would recommend them to anyone.read more
Brent Kochis
Brent Kochis
00:14 26 Sep 20
They made my lemon law case easy to deal with and got me results.
Kelly Carson
Kelly Carson
16:05 25 Sep 20
Very quick responses to all questions. Friendly and Professional service. I will definitely call them again, if the need... arises! Very cost friendly too. They won my disability case for SSA on the 1st try!read more
laura varisco
laura varisco
00:53 19 Sep 20
The staff was very patient with my questions. My emails and phone calls were answered professionally and timely. I always... knew where my case stood and the timeline for any activity. Staff was very friendly and kind throughout the entire process. My claim was not millions but I never felt like that made me less of a client. They treated me just like it was worth millions to them. I was nervous to take on a car company and they put me at ease and helped me to navigate the system and process. I can't thank them enough!read more
Avalene Neininger
Avalene Neininger
13:33 07 Sep 20
I received a mailing for a class action lawsuit on my 2016 Chevy Malibu. I called Kahn & Associates and spoke with them and... they let me know right away that I had a valid claim outside of the class action. They handled my case with kindness and precision. Quick response to emails and phone calls. Robert gave me this honest opinions and listened to my concerns. I was able to settle the Chevy for more than I thought I was going to receive.read more
Carmen Daniel
Carmen Daniel
13:11 01 Sep 20
I'm totally impressed with their commitment in doing all the research and findings for my case and keeping me updated on... everything, you all show your professionalism and integrity. thank youread more
Terry Danzy
Terry Danzy
23:30 20 Aug 20
All of these great reviews that you read about Mr. Bo Jeffries are on point (very real)! He keeps you informed along the way... and doesn’t mind answering questions. But, I also want to give credit to the awesome support staff, a.k.a., the super Paralegals! EVERY time I called and they answered they were always professional, knowledgeable and helpful. NEVER once did I feel like I was bothering them. That is a rare GEM. This clearly shows two invaluable things with respect to Kahn & Associates: (i) the tone-from-the-top exudes strong leadership and core values, and (ii) that the Owner(s)/Partner(s) of this law firm value their staff and understand the importance of proper paralegal (staff) utilization. I am beyond impressed to say the least!To give you an idea on how long you MAY have to wait for your settlement check once an agreement is reached- Settlement agreement reached on 6/18/20. Cash settlement received 8/7/20.I would highly recommend Kahn & Associates. I would use them again if ever needed (although, hopefully not).read more
Stacey (Mack)
Stacey (Mack)
16:52 12 Aug 20
I didn't expect anything, but they got me a settlement on my Cadillac under a breach of warranty issue.They had one offer... and said they could get more, and they did. I would recommend themread more
David Baker
David Baker
03:18 11 Aug 20
This firm was very easy to work with and got the job done. Courteous to work with. Highly recommend and would use again if... need be.read more
Diann Hamons
Diann Hamons
17:48 10 Aug 20
Dan Scharville helped me out with a problem I was having with my Ford F-150 he was very informative and explained everything... clearly, everyone I spoke with was knowledgeable and friendly thank you for everythingread more
Dave Wilson
Dave Wilson
16:39 27 Mar 20
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