Not very effectively, if at all. The Attorney General’s Office is an administrative agency, which is part of our State Government. The government cannot act as your private attorney in a civil matter. The most the Attorney General can do is write a letter to the company you are complaining about and ask for their help in resolving your complaint. They cannot file a lawsuit on your behalf. In our experience, the company will usually respond by saying they are doing everything they are obligated to do. Then, the Attorney General will write you a letter explaining that they have done everything they can and that you may want to seek the assistance of a private attorney. You will save yourself precious time by seeking the assistance of a private attorney right away.
You will know when you are dealing with a law Firm as the name(s) of one or more of the lawyers must appear in the title of the Firm. In most States, law Firms are not allowed to practice under a trade name (or other misleading name). Therefore, you can see that Kahn & Associates, L.L.C. is a law Firm of private attorneys, not a governmental agency.